NOTICE! Those consumers located in the European Union, effective 5/24/2018 due to the GDPR, citizens of any GDPR applicable country or anyone sitting in, or operating from, such country are prohibited from using this site. Read our Terms of Service to learn more. By using our site you understand and agree to these terms. Don't blame us... blame Europe! This site uses cookies to store information on your computer which may track your browsing behavior on our site and provide you with ads or other offers that may be relevant to you. Some are essential to make our site work; others help us improve the user experience. Read our Privacy Policy to learn more.

Report: #1451393

Complaint Review: Pep Boys Autoparts & Services - Amherst New york

  • Submitted: Thu, July 12, 2018
  • Updated: Thu, July 12, 2018
  • Reported By: Shakeel Ahmed — Cheektowaga new york United States
  • Pep Boys Autoparts & Services
    1025 Niagara falls blvd
    Amherst, New york
    United States

Pep Boys Autoparts & Services Poor installation of new tires Amherst New york

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I got all four  brand new tires installed for my Toyota Sienna minivan 2012 from Pep Boys autoparts &services Niagara falls blvd Amherst location 14226.I got this service in the evening of 29th June 2018 and on July 3,2018 while i was loaded with 4 passengers on thruway 290 w in the mid night rear driver side tire came off as a result back fender was broken.I towed my car through highway police to yard and next morning I took vehicle to Pep Boys location where i had got the tires installed.They kept my work vehicle in there posession for 5 days until the evening of July 7th with the consent and understanding to fix it at no additional charges but when i got my vehicle back back fender was broken like before and front fender became worse although it was ok when i handed them vehicle after the incident.They had promised to change the rim for rear driver side tire but after 5 days keeping work vehicle in possession they returned vehicle with same damaged rim.I lost work income approximately 300 dollars a day which is 1500 USD for all those 5 days.I understand this shop is not doing autobody but they did not get it done from any other autobody. I did file a complaint over phone with Customer service of Pep boys to speak with district manager on July 7th and i was told that he will call me back on Monday July 10,2018 but until now no body called.No body is ready to take responsibilty and pay for my loss.

 

 

 

 

This report was posted on Ripoff Report on 07/12/2018 08:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pep-boys-autoparts-services/amherst-new-york-14226/pep-boys-autoparts-services-poor-installation-of-new-tires-amherst-new-york-1451393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!