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Report: #181563

Complaint Review: Pep Boys Service Department - Bel Air Maryland

  • Submitted:
  • Updated:
  • Reported By: Forest Hill Maryland
  • Pep Boys Service Department 403 Baltimore Pike Bel Air, Maryland U.S.A.

Pep Boys Service Department Ripoff Installed an air conditioning system that did not work in my car. After complaint was filed, they refused to fix it. Bel Air Maryland

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This incident ocurred many years ago, however the end result amounted to a loss of several thousand dollars. I had the air conditioning system replaced in my car at Pep Boys Sevice Department in Bel Air. It did not work properly and I took the car back several times, however, the problem was never resolved and I had no air conditioning in the car. The last time that I took the car back, I asked the staff to replace the system again, as the system that they had installed was obviously useless. They stated that they had spent too much time trying to fix the problem already and that they were not going to do any more work on the air conditioner, whether it worked or not. I would like to alert anyone dealing with this service department of the indifference to the customer's needs. The end result for me was that I ended up selling the car at an unbelievable loss.

Sue
Forest Hill, Maryland
U.S.A.

This report was posted on Ripoff Report on 03/16/2006 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pep-boys-service-department/bel-air-maryland-21050/pep-boys-service-department-ripoff-installed-an-air-conditioning-system-that-did-not-work-181563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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