Report: #1391016

Complaint Review: Pep boys

  • Submitted: Mon, August 07, 2017
  • Updated: Mon, August 07, 2017
  • Reported By: Celestec1 — Phoenix Arizona USA
  • Pep boys


Pep boys Destroyed car, missing title, nightmare Phoenix Arizona

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Pep boys had my car in their possession for over 2 months. Reason after reason why it wasn't being fixed(ordering parts, wrong part, etc.) the final day came where he thought he had the right piece and yet again my car still isn't in proper functioning order. They refund me for 'work done' and hand me my keys. I go out to my car and it has been stolen out of. Stolen items include my after-market stereo deck. 2 bottles of brand name cologne and the title to my car was missing. Everything taken from the glove boxes and scattered throughout. Food that wasn't mine in the vehicle.  I then walked back into the pep boys and asked them what had happened to my car. Each of them had a different story to tell about when it happened and it was clear none were the truth. I was not contacted at any time about this incident and I then called corporate to take things to a higher measure. It had been two weeks of promised 24 business hour phone calls and I have yet to hear or receive any help from any person affiliated with pep boys and a police report has been filed.

This report was posted on Ripoff Report on 08/07/2017 02:06 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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