PEP BOYS Appointments no honored, but they now have all your information to sell, email or call you. Bakersfield California

Signed up to make an appointment for a oil change on line. They recieved all my pertinent information. Made my appointment for 10AM, since their appointment page showed all times open for Saturday June 21, 2014. then at 9:15 recieved a call, Henry this is pep boys your appointment has been canceled, we overbooked today, thanks, then he just hanged up. I had a scheduled appointment with confirmation number and tracking number. No can we reschedule. And the coupon I was to use ends today. But couldn't find the coupon on their advertisement page online, after their e-mail said after booking the appointment a coupon for 16.99 will be available, but the only one was for 24.99. They receive all your info then drop your appointment.