Report: #1470506

Complaint Review: phoenix Woodworking - Cascade idaho

  • Submitted:
  • Updated:
  • Reported By: Jake — Boise United States
  • phoenix Woodworking Front street Cascade, idaho United States

phoenix Woodworking, Phoenix woodworking of Idaho, Arrowhead Wood, Brian Hegerhorst, Heather Hegerhorst, cascade wood Horrible company to deal with for cabinets. Crappy quality Cascade idaho

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I wish I could give zero stars.  I started out with great hopes of the amazing cabinets that they show on their website and handouts.  But a grown a** adult was more interested in talking about paintball and how awesome he was.  It started very well with his sales guy meet with us and made us feel comfortable with everything.  Invited us to the shop in a town that is several hours away which seemed good.  Brian the owner insisted on a large deposit.  As time went on we realized why he demands a deposit "to get on the schedule" is because he is broke and can't fund his current job.  We got every excuse in the world as our timeframe came and went without cabinets.  He was sick, tools broken, truck broken, wife sick, kids sick, dog sick, cat sick (literally an excuse they used).  I could go on and on.  The quality was crappy, the old man that does the install was argumentative and hateful.  Helped himself to our private bathroom.  It went on and on.  Finally, we accepted a piss poor final product just to get them out of our house.  We had a real cabinet guy come and finish/fix the cabinets.  Do yourself a favor and run the other direction

This report was posted on Ripoff Report on 12/30/2018 08:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/phoenix-woodworking/cascade-idaho-83611/phoenix-woodworking-phoenix-woodworking-of-idaho-arrowhead-wood-brian-hegerhorst-heath-1470506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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