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Report: #466502

Complaint Review: Pinnacle Dream Media - San Diego California

  • Submitted:
  • Updated:
  • Reported By: san diego California
  • Author Confirmed What's this?
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  • Pinnacle Dream Media 7770 Regents Rd, Suite 113-232 San Diego, California U.S.A.

Pinnacle Dream Media - Valentino Vaschetto, Wesley Piercy Pinnacle Dream Media sold me bad leads and took my money. Do Not Trust these guys! San Diego California

*REBUTTAL Owner of company: Final rebuttal from PDM

*Author of original report: refund.

*Author of original report: refund.

*Author of original report: refund.

*REBUTTAL Owner of company: Pinnacle Dream Media has never sold loan modification leads

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In April 2009, my company purchased 100 loan modification leads from Pinnacle Dream Media. I was working with a guy named Wesley. He promised me that the leads would be 24hrs or younger, generated from ppc, email or banner, and that that I would be the 2nd guy to be calling them. So after a few emails and conversations, I trusted them and sent a check for $2000.--

The leads started to come in and I noticed right away that the quality of the leads were total crap. I got people that were not even looking for loan modifications. Most of these people didn't even own a home!

So, I started returning leads. Everyday I would get replacements for the replacements. Finally after the 3rd week of trying to get replacements, I finally had enough. None of the leads converted to anything more than just a lead. I had called and left messages. When i finally talked to people, I was told that they were being hounded by calls from people 'like you!'. I was the tenth person to call them. Wow.

I called Pinnacle and said that after receiving 285 leads in total that I wanted my money back. They were rude and told me that I didn't know how to close leads. They even offered to send me a script on how to close them.

I said that I couldn't waste my time anymore with them. There are plenty of other lead providers out there.

Be wary when dealing with Pinnacle Dream Media. Their leads are complete and utter crap, and they refused to refund my money.

Don't work with pinnacle unless you want to be ripped off!

Lead buyer
san diego, California
U.S.A.

This report was posted on Ripoff Report on 06/30/2009 03:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pinnacle-dream-media/san-diego-california-92122/pinnacle-dream-media-valentino-vaschetto-wesley-piercy-pinnacle-dream-media-sold-me-bad-466502. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
2Employee/Owner

#5 REBUTTAL Owner of company

Final rebuttal from PDM

AUTHOR: Valentino Vaschetto - (U.S.A.)

POSTED: Wednesday, July 15, 2009

"Lead buyer" never sent me an email asking for a refund because he/she/them has never done business with our company and only wanted to attempt to damage our integrity and reputation.

We never claimed to sell loan modification leads and we most likely never will. It's not great for business to publicly claim we don't sell a product if in fact we really do.

With that said it's impossible for "lead buyer" to prove anything here. It's also almost impossible for us to prove anything either. This is a situation where, for one reason or another, an internet troll (see wikipedia definition) decided that they didn't like our company and decided to throw out some bogus bad press. Now that we have posted a rebuttal once, they decided to make up new bizarre allegations about us. This is a case of "he said/she said" where no one can ultimately find truth.

Our company is 100% dedicated to our customers because without them we would not be a where we are today.

This thread of baseless allegations over a sale that did not exist can continue on forever. At the end of the day, the choice of who to believe is yours. You can either take the word of "lead buyer" who hides anonymously on an Internet forum, or rather you can trust in a company that's been around for 5 years, has hundreds of satisfied customers, and has earned an "A" rating with the Better Business Bureau. We have countless customers who will vouch for our honesty and integrity as a company.

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#4 Author of original report

refund.

AUTHOR: Lead buyer - (U.S.A.)

POSTED: Thursday, July 02, 2009

------------------------------------------------------------
It's easy to play the role of victim. We never sold loan mod leads. That's exactly right. You sold crappy leads. You sold my company debt leads that were loan mod, credit repair as loan mod, co-reg as loan mod etc. If you couldn't generate loan mod leads, then why did you pretend to that you had them in the first place.

And, the reputation that Pinnacle has is poor. Maybe I was an isolated incident, but how your company handled the situation was sub-par. All I wanted was a refund on the 285 leads that you sent me.

You said, Looks like you have a lot of time on your hands! Mr. Vaschetto, I have a little bit of time to simply warn others against your business practices. Check your files, you know exactly who I am, but I will be emailing you privately later today to see if you would like to refund my money.

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#3 Author of original report

refund.

AUTHOR: Lead buyer - (U.S.A.)

POSTED: Thursday, July 02, 2009

------------------------------------------------------------
It's easy to play the role of victim. We never sold loan mod leads. That's exactly right. You sold crappy leads. You sold my company debt leads that were loan mod, credit repair as loan mod, co-reg as loan mod etc. If you couldn't generate loan mod leads, then why did you pretend to that you had them in the first place.

And, the reputation that Pinnacle has is poor. Maybe I was an isolated incident, but how your company handled the situation was sub-par. All I wanted was a refund on the 285 leads that you sent me.

You said, Looks like you have a lot of time on your hands! Mr. Vaschetto, I have a little bit of time to simply warn others against your business practices. Check your files, you know exactly who I am, but I will be emailing you privately later today to see if you would like to refund my money.

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#2 Author of original report

refund.

AUTHOR: Lead buyer - (U.S.A.)

POSTED: Thursday, July 02, 2009

------------------------------------------------------------
It's easy to play the role of victim. We never sold loan mod leads. That's exactly right. You sold crappy leads. You sold my company debt leads that were loan mod, credit repair as loan mod, co-reg as loan mod etc. If you couldn't generate loan mod leads, then why did you pretend to that you had them in the first place.

And, the reputation that Pinnacle has is poor. Maybe I was an isolated incident, but how your company handled the situation was sub-par. All I wanted was a refund on the 285 leads that you sent me.

You said, Looks like you have a lot of time on your hands! Mr. Vaschetto, I have a little bit of time to simply warn others against your business practices. Check your files, you know exactly who I am, but I will be emailing you privately later today to see if you would like to refund my money.

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#1 REBUTTAL Owner of company

Pinnacle Dream Media has never sold loan modification leads

AUTHOR: Valentino Vaschetto - (U.S.A.)

POSTED: Wednesday, July 01, 2009

Pinnacle Dream Media has never sold loan modification leads, so this complaint is completely baseless.

This looks to be a poor attempt at slandering our company by a 'competitor' who doesn't know our business model.

Our reputation speaks for itself.

I request that the originator of this complaint come forward and reply to this rebuttal with their real contact information instead of hiding behind the name "Lead buyer, San Diego, California" so that we can clear this up!

Best of luck in your business 'lead buyer', looks like you've got a lot of time on your hands!

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