Complaint Review: Pizza Hut - Youngstown Ohio
- Pizza Hut Belmont Ave. Youngstown, Ohio U.S.A.
- Phone: 330-759-2313
- Category: Pizza & Take Out
Pizza Hut Pizza Hut gave me the wrong sized pizza and said I was wrong! Youngstown Ohio
*Consumer Comment: Customer Hotline
*Consumer Comment: Pizza Hut's Declining Quality
*UPDATE Employee: Have you ever thought....
*Author of original report: Open your ears, people!
*UPDATE Employee: Clarification
*Author of original report: No certificate was offered, no apology.
*Consumer Suggestion: Learn to accept an apology
*Author of original report: To John, Peter, and Pizzahutmanagers- a panacea of clarification
*UPDATE Employee: Rebuttal
*Consumer Comment: What's your beef??
*Consumer Comment: pizza hut has gown down the drain...
*Consumer Comment: re:
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Well, when we brought the pizza home, I noticed a couple things wrong with it. First, the box. It seemes much smaller than in the past. Just to be sure, I opened it up and saw to my amazement that the pizza was smaller than normal. I ordered a large and they gave me a medium. We took out the measuring tape and it was 13" in diameter. The one we usually get is 15" to 16" (a large). Right away I called the store where we got it and asked to speak with someone about it. I don't know his name, but I got the manager on the phone. I told him what we ordered and what we got. The receipt said large. He said he remembered them making a large. I told him I was expecting a 16". He sdaid that is an extra large and hasn't been on the menu for 2 years. Two years? I have ordered two of them since June and they were both bigger than this! He said that I could bring it back, he'll look at it, and if it is a medium, he'll replace it with a large. I did not have them time, since there were people who had to be at work by 7 and we were ready to eat. The food was getting cold. They probably would have given us $2.00, the difference in price between a large and a medium. We did not have time to wait around for them to make another pizza for us.
Even the taste was not as good. It seemed like the just threw it in the oven to heat it up. Very poor quality, this pizza. I know for a FACT it was a medium. I eat 2 1/2 slices and I am stuffed. This particular pizza that day, I ate 3 and was still a bit hungry. I knew something was up. Next time, we will look at the pizza before I leave the joint. If it's not what I ordered, I will say something about it. When I order next time, I will ask for the largest they have. Beware of these people trying to stiff you!
This report was posted on Ripoff Report on 09/07/2008 08:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pizza-hut/youngstown-ohio-44505/pizza-hut-pizza-hut-gave-me-the-wrong-sized-pizza-and-said-i-was-wrong-youngstown-ohio-370575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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