Complaint Review: Plano Marine
Plano Marine James Benny Ray Greg Ray Tommy Williams Mark Rollin Tanner Douthit Lie cheat steal damage trashed disgusted derogatory plano Texas
*Author of original report: Thank you Greg Ray.
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Our Boat was damaged with many thousands of dollars of damage while it was at this place of business for an unrelated repair. We took our 2015 Chaparral vortex 223 VRX for service on July 5th to Plano Marine in Plano Texas. The boat had a loss of power, check engine codes, pulling to the right. Also we asked to have the sea deck on the back looked into warranty replacement because it was lifting and one piece fell off. July 26th 3 weeks after we dropped it off we call to find out the status. We were told the boat hasn't been touched yet but it will soon. August 2nd week 4 we call for an update. We're told the boat was taken 4 times for lake testing and the technicians can not diagnose the problem but state that they recognize that there is a problem. Shortly after on that same day we receive a call from a "lead technician" stating that the problem was simply the wear ring and all issues are related to the worn and damaged wear ring in the starboard motor. [continued below]....
This report was posted on Ripoff Report on 08/22/2017 05:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/plano-marine/plano-texas-75074/plano-marine-james-benny-ray-greg-ray-tommy-williams-mark-rollin-tanner-douthit-lie-cheat-1394762. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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