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Report: #1175375

Complaint Review: Plaza Auto Mall AKA Plaza Toyota - Brooklyn New York

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  • Reported By: Ahmed — Frederick Maryland
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  • Plaza Auto Mall AKA Plaza Toyota 2721 Nostrand Ave Brooklyn, New York USA

Plaza Auto Mall AKA Plaza Toyota Unethicall, misleading, bait and switch Brooklyn New York

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Worst experience Ever  !!!!!!!!!!!!!!!!!!!!!!!!!!!

found a Toyota camry for 15588$ at this dealer, emailed to verify posting at 5am, I had a call from the first sales person who said the posting is right.

called again at 11am talked to sales person Jay, asked him if they will honor the price previously posted since the price was changed to almost 20,000, he replied by yes and he assured me that the car is in good conditions.

I live in Frederick MD, took me about 7 hours to get there, after which the manager is telling me somebody had put money down on the car which is still in the lot, but he is willing to sell it to me for 18,500.

Lies, lies, lies

I will never deal with them again and if you do proceed with precautionson 9/4/2014 found the Camry with the VIN 4T4BF1FK9ER391186 posted for sale for 15,588 on Cars.com by Plaza Auto Mall under stock# UT5680P. Sent them email to inquire about the rims. A sales persons called me back at 9:39 am, who told me that it had caps and that they will honor the price I first looked at.

Called them back at 10:37 am talked to sales person under name Jay, asked him again about the price, the factory warranty and documents needed to apply for financing. He replied that the 15,588 price I first seen will be honored as long as I can show the copy of the listing, the factory warranty is good for another 7yrs/the rest of the 100,000 miles, needed 3 last pay stabs and proof of residency. I drove to Baltimore, took 2 buses and a metro to get there after almost 8 hours to be turned away by 2 sales managers(one of them did not even bother looking at me, kept looking to his computer monitor). They were telling me they have sold the car for 19,988 but they are willing to let me have it for 18,500, even though I explained to them after showing them the copy of listing on hand that I did confirm the price on the phone twice. here is the link to the car still listed for sale:

cars.com/vehicledetail/detail/611568172/overview/

I can still provide the copy of the listing.

This report was posted on Ripoff Report on 09/08/2014 05:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/plaza-auto-mall-aka-plaza-toyota/brooklyn-new-york-11210/plaza-auto-mall-aka-plaza-toyota-unethicall-misleading-bait-and-switch-brooklyn-new-yor-1175375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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