Complaint Review: Polly Badt - Body Rehab Center - Malibu California
- Polly Badt - Body Rehab Center 22917 Pacific Coast Hwy #220 Malibu, California U.S.A.
- Category: Physical Therapists
Polly Badt - Body Rehab Center Overcharges Patients & Insurance Companies Malibu California
*General Comment: Polly Badt, Body Rehab Center
*General Comment: POLLY BADT BODY REHAB CENTER HAS OVER TEN REPORTS AGAINST HER.
*Consumer Comment: don't believe this report. someone has a personal vendetta going on here.
Polly Badt owner of Body Rehab Center (physical therapy) overcharges her clients and refuses to credit your account when confronted. Physical therapists charge in 15 minute increments also known as (1) unit. My treatments were 45 minutes and she is charging 75 minutes to my insurance company and me resulting in an overcharge of 30 minutes.
Every Medical Provider has a negotiated contract rate with all health insurance companies Example: Standard rate $175, Insurance rate $125 savings of $50. Every insurance company issues an Explanation of Benefits document to your Medical Provider and yourself. It is imperative that you compare your EOB with your billing statement. The EOB explains exactly how much the Medical Provider is to be paid which is the contracted rate. Another type of overcharge is if the Medical Provider charges you the $50 difference after your insurance company pays $125. It is the obligation of the Medical Provider to charge and collect the contracted rate of $125 ONLY.
I have a deductible with my insurance of $1,000 and Ms. Badt was charging me the full rate of $175 and not the contracted rate of $125 as required by my insurance company. An overcharge of $50 per treatment.
Every time your insurance pays a claim, it is deducted from your lifetime benefits. Example: Lifetime Maximum $500,000 and the medical claim is for $2,000. Your lifetime benefit is now decreased $2,000 to $498,000. In my case, my insurance company was paying the 75 minute rate instead of the 45 minute rate, resulting in a decrease to my lifetime maximum. It doesn't sound like a lot but it adds up and can cause future medical costs.
If your Medical Provider refuses to abide by the Insurance rates, contact your Insurance Company and file a claim. This is what I had to do and I have spoken to several other clients of Body Rehab who were charged the same way I was. They are filing complaints also. The above examples also apply to Medicare.
Again, file a complaint with your Insuance Company, The Physical Therapy Board and/or Medicare.
santa monica, California
This report was posted on Ripoff Report on 11/03/2008 05:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/polly-badt-body-rehab-center/malibu-california-90265/polly-badt-body-rehab-center-overcharges-patients-insurance-companies-malibu-californ-387629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.