Report: #902534

Complaint Review: Priceline.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, June 25, 2012
Updated: Wed, June 27, 2012
Reported By: Wendy — Richmond Virginia United States of America

Author Not Confirmed

Why?

Priceline.com Internet United States of America

Phone: 800-657-9168
Web: www.priceline.com
Category: Hotel

Priceline.com Injured my back and called Priceline to see if I could use the Hotel fopr a future date and they said NO. No rerfunds, no cancellations allowed. Internet

*Consumer Suggestion: Read the fine print

*General Comment: Sounds like a YOU PROBLEM

*Consumer Comment: There goes the grammar police

*Consumer Comment: Threats?

*Consumer Comment: You agreed to the terms when you booked the room

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Called Priceline to get a good deal on a Hotel in Bend, OR. Booked the Hotel and then I injured my back on the day of the trip. Called Priceline and asked if I could use the Hotel for another trip at a future date and they said no refunds or cancellations allowed.

I told them I have several friends who have over 10,000 people on their email list and I would let everyone know that Priceline would not let me use the Hotel for a future date when I injured my back.

Report Attachments:

This report was posted on Ripoff Report on 06/25/2012 12:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pricelinecom/internet/pricelinecom-injured-my-back-and-called-priceline-to-see-if-i-could-use-the-hotel-fopr-a-902534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

6Consumer

0Employee/Owner

#6 Consumer Suggestion

Read the fine print

AUTHOR: tight0867 - (United States of America)

SUBMITTED: Wednesday, June 27, 2012

POSTED: Wednesday, June 27, 2012

I use Priceline alot and to avoid this in the future, next time, check the box that states Travelers Insurance..yes for $5 dollars a night, you could cancel if you had to and Priceline would refund your money. Try reading all the information on the page and you won't get suckered next time.

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#5 General Comment

Sounds like a YOU PROBLEM

AUTHOR: KemChi - (United States of America)

SUBMITTED: Tuesday, June 26, 2012

POSTED: Tuesday, June 26, 2012

YOU Booked the room on the dates that YOU selected
YOU Clicked the AGREE to Terms button and Agreed to the Terms of the sale.
YOU injured your back, and could not make the trip..
YOU decided that the rules no longer applied to you, and that you are special and should be able to somehow become exempt from Priceline's policy..

This sounds like a YOU PROBLEM. Not a Priceline Problem..

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#4 Consumer Comment