NewSouth Window Solutions TRUSTED BUSINESS REVIEW: Verified Safe. NewSouth Window Solutions manufactures, installs energy efficient, custom made, vinyl replacement window, doors, factory direct to homeowner. NewSouth Window Solutions committed to providing excellent customer service during manufacturing, installation process, NewSouth Window Solutions offers lifetime warranty on manufacturing and installation plus 1-year transfer to new homeowner. Customers receive single source accountability from NewSouth as manufacturer & installer. NewSouth Window Solutions stands behind products, installation with lifetime warranty. 

Ripoff Report REVIEW /Commitment to Customer Satisfaction

NewSouth Window Solutions joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

NewSouth Window Solutions approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. NewSouth Window Solutions did just that.

NEWSOUTH WINDOW SOLUTIONS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"NewSouth Windows Solutions is a Florida based window and door manufacturer and installer, known for manufacturing high performance, energy efficient windows. Unlike other window factories in our state, NewSouth will sell and install windows and doors factory direct to the homeowner.

With extreme Florida weather in mind, NewSouth designs and manufactures windows specifically for the Florida climate, then installs them into Florida homes…factory direct to the homeowner. Florida is known for blistering heat, rainy seasons and of course hurricanes. NewSouth has designed windows to meet the challenges of Florida weather.

All windows are uniquely manufactured to the specifications for each home, and installed by factory trained professional window installation teams. NewSouth manufactures, installs and guarantees. Tours of NewSouth’s 2 factories in Tampa, Florida are available upon request. You will see the glass being cut, and the windows and sliding glass doors being made in the USA…right before your eyes…all by local, Florida workers!”



WHY NEWSOUTH WINDOW SOLUTIONS IS BETTER THAN THEIR COMPETITORS

"Because NewSouth Window actually manufactures our windows and our sliding glass doors in our own factory, we control the quality of the components that are put into the product. We choose the best performing low E glass, high quality uPVC vinyl that will not crack, yellow or fade, and the result is high performance windows! Our windows are 100% made in the USA, not imported from China or elsewhere, like some of the lower end options.

Energy efficiency is a top priority for NewSouth Window Solutions, and our eVantage Windows Series are award-winning windows, receiving the coveted “Green Award” from DWM Magazine. The energy ratings from the National Fenestration Rating Commission are also superior in energy performance to the areas that are most important to Florida, the solar heat gain coefficient. (SHGC). Storm resistance is also an important factor, and our iVantage Series has achieved the Miami Dade standards, for HVHZ (high velocity hurricane zone).

NewSouth Window Solutions is serious about window and door manufacturing, and that’s why we make them ourselves.”

NEWSOUTH WINDOW SOLUTIONS – TOP 10 REASONS TO REPLACE YOUR WINDOWS

1. Save money on your energy bills year round
2. Add value to your home
3. Extend the life of your air conditioning and heating unit
4. Never paint your windows again
5. Add instant curb appeal to your home
6. Improve the security of your home
7. Cut down dramatically on outside noise
8. Easy to operate
9. Easy to clean
10. Protect your furniture and carpets from fading due to UV damage

STATEMENTS FROM THE PRESIDENT EARL RAHN

"My name is Earl Rahn, I am the President and owner of NewSouth Window Solutions along with my partner, Dan Ochstein. In all the Florida cities where we install our factory direct windows, Tampa Bay, Orlando, Sarasota, and West Palm Beach, NewSouth is completely committed to excellence in all areas of customer service, quality installation and manufacturing high performance windows and sliding patio doors. We offer a lifetime warranty on the window, the glass, and locks, the vinyl, and the installation of the product. If there are ever any problems, we will fix it for free for as long as you own your home. NewSouth Window will be the last window you will ever have to buy for your home.

Thousands and thousands of customers in the state of Florida love their NewSouth windows and doors and comment on the benefits of our energy efficient products. Customers love how their home stays cool in Florida’s hot climate, they tell us they see a decrease in their energy bills, how they notice a drastic reduction in outside noise, and they tell us that their neighbors notice how nice their new windows look. We are getting positive feedback all the time from customers who love their NewSouth, award winning windows.

NewSouth Window installation crews are factory-trained professionals with years of experience installing windows and doors. NewSouth handles all workers compensation and liability insurance for our representatives, and county permits so you can rest assured, and let us handle the project completely.”

Recent Statements from NewSouth Window Solutions' customers:

“The teams were outstanding! Thank you to all!” ~ Frances H. Sarasota, FL

“Outstanding service and quality. Thank you.” ~ Hector F. St. Petersburg, FL

“I am so happy because now I can stand at my windows in the east in the morning and feel absolutely NO heat and in the West in the afternoon and feel NO heat. My power bills have gone down between $50 and $75 per month. To boot we no longer hear the airplanes going overhead and our dog does not bark at the traffic, because she cannot hear it. We cannot hear fireworks or thunderstorms so with a less stressed dog, our life is so much better.” ~ Susan and Jeff H. Pinellas Park, FL

“The gentlemen that installed the windows were excellent in every manner and represented NewSouth in an exceptional manner.” ~ Ron P. Bradenton, FL

“We would refer your company to any of our friends to consider NewSouth Windows.” ~ Carl F. Wesley Chapel, FL



"At NewSouth Window Solutions we pride ourselves in using the highest quality PRODUCTS.

At NewSouth Window, we strive to make the process of replacing your windows as easy as possible. From the beginning, our factory representative will come to your home to measure your windows or doors. We will give you an exact price for your project, and unless you change your order, your price will stay remain the same for the entirety of the job.

Afterward, our installation department will meet about your project, and a manager will set up a time to visit your home for exact measurements for manufacturing. At that time, the entire project should be reviewed with him, and any additional questions or concerns will be addressed.

As we begin production of your products, here in our NewSouth factory, our production coordinators will begin applying for the permit on your behalf. The manufacturing process has many steps and when complete, our products are quality tested before they are released for installation.

Our coordination team will contact you to arrange for your Gold Standard Installation. The scope of your job will dictate how long it will take to install your windows, and our factory trained installation team will protect your home as they work. They will keep you apprised of the project as they install your windows and doors. After the job is complete, they will clean up and put your home back the way we found it. NewSouth will arrange for your final inspection and you will enjoy your windows for as long as you own the home, plus for the new owner one year after selling your home if applicable.”

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, NewSouth Window Solutions is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at NewSouth Window Solutions and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give NewSouth Window Solutions a positive Rating. NewSouth Window Solutions made efforts to ensure that all customers were satisfied and President Earl Rahn assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM NEWSOUTH WINDOW SOLUTIONS

They're new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. NewSouth Window Solutions is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

NewSouth Window Solutions is dedicated to customer satisfaction has been very fortunate to experience substantial business growth, especially in mid- 2014. NewSouth was even named one of the “Fab Five” or one of the top 5 fastest growing windows companies in the USA, according to DWM Magazine. Due to this sudden surge in growth, NewSouth Window realized internal communication systems needed re-tooling, and positions needed to be added, to make sure customers were getting the attention they deserved. NewSouth reorganized, and added more positions to help manage our growth. In short, NewSouth experienced some growing pains, and are glad to have corrected these issues. While our customer service during this time was not up to our standard, we did strive to work our way through it with our customers, and finalize all issues created during this time of growth. We have absolutely turned the page, and are moving forward as a stronger, better company because of it. Also, it should also be noted that, overall, customers were still very happy with their windows, and will enjoy the benefits of our lifetime warranty for years to come. NewSouth values our customers, and is committed to bringing excellent customer service with fabulous, high performance, energy efficient windows to Florida homes, direct from our factory....backed with a lifetime warranty. NewSouth Window Solutions receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that NewSouth Window Solutions will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with NewSouth Window Solutions, you are invited to contact them directly via email: info@newsouthwindow.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call NewSouth Window Solutions directly at 813-626-6000.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with NewSouth Window Solutions or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.



Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with NewSouth Window Solutions.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about NewSouth Window Solutions' Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers

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ED Magedson: Founder, Ripoff Report
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