Report: #703370

Complaint Review: Primecast cable - Internet

  • Submitted:
  • Updated:
  • Reported By: Roxanne — Spring Arbor Michigan United States of America
  • Primecast cable Internet United States of America

Primecast cable unauthorized withdraws from my credit card when I don't even has an acct or service with this company! Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
I offered to help my son pay a ONE TIME cable bill at Primecast. I called and provided the information for the ONE TIME with withdraw. No one asked me if payment could be taken out automatically.  The next month my son's payment was withdrawn from my account again. 

I have no services provided by Primecast (Thank goodness). I've never had any contact with this shady company until Jan 2011 when my son asked me to help him out for one payment. My son is not on my credit card either.

I called Primecast to notify them that Authorization for automatic withdraws  was never given verbal or non verbal. The service staff was rude and actually one service person "Matt" hung up on my husband.  I was told that I did give permission for automatic withdraw and there was nothing I could do about it. Are you serious?! How can you bilk money out of a senior citizen that's not even receiving any service from you!

Don't use this company. There are several reports of unauthorized credit card withdraws. Customer is service is poor at best and fraudlent .  I've heard Direct TV may partner up with Prime cast. PLEASE rethink that "partnership" Direct TV.

This report was posted on Ripoff Report on 03/06/2011 12:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/primecast-cable/internet/primecast-cable-unauthorized-withdraws-from-my-credit-card-when-i-dont-even-has-an-acct-703370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now