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Report: #254765

Complaint Review: Privacy Matters 123 - Des Plaines Illinois

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  • Reported By: Bridgeview Illinois
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  • Privacy Matters 123 P.O. Box 5152 Des Plaines, Illinois U.S.A.

Privacy Matters 123 Charged my credit card 20.00 a month for an unwanted service i do not remember signing up for ripoff Des Plaines Illinois *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Comment: Susan...WRONG!

*Consumer Comment: RE:Privacy Matters 123

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For the past 4 months i kept getting charged for something called Privacy Matters 123. I finally found the number to call on my statement and cancelled the account. I do not remeber signing up for this service. I remember filling out a request for a free credit report, but nothing else. I have had over the limit charges on my credit card for 4 months that i feel they should reimburse me for, but i cant get a live person on the phone when i call. The system is completely automated.

Jennifer
Bridgeview, Illinois
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 06/15/2007 02:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/privacy-matters-123/des-plaines-illinois-60017-5152/privacy-matters-123-charged-my-credit-card-2000-a-month-for-an-unwanted-service-i-do-not-254765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Susan...WRONG!

AUTHOR: Jodi - (U.S.A.)

POSTED: Saturday, June 16, 2007

The same thing happened to me. I got my FREE credit report, next thing I know privacy matters123 has charged my credit card $39.99, two separate charges for $1.00 each, and then Susan (tell me if this is fair) privacy matters123 then sells your credit card # to savingsmart.com. then that company will charge your credit card for $1.00, and keep, charging until you catch on.

They charged my credit card 3 times in one day! You say "you signed up somewhere", are you actually blaming the OP? After a long hassle, and many calls, both companies refunded ALL of my money, even all the $1.00 charges. When I asked how/why they charged me they said "when you get your FREE credit report, we automatically make you a privacy matters123 member, and there is a membership fee". That was NEVER stated anywhere when I got my FREE credit report!

Obviously, because they refunded all my money (only after I mentioned this web site). I think it's wrong that they are taking advantage of people, and selling their credit card numbers! So Susan, your comment that "she signed up somewhere" is WRONG!

Lastly, if you say the only way to get a free credit report is to go to ftc.gov, then don't you agree that this company claiming a 'free' credit report is misleading and a lie?

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#1 Consumer Comment

RE:Privacy Matters 123

AUTHOR: Susan - (U.S.A.)

POSTED: Friday, June 15, 2007

You signed up somewhere.

The only place to get a free credit report is from reading and following the proper link at ftc.gov

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