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Report: #1034825

Complaint Review: Prodigy Communications Coporation - Austin Texas

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  • Reported By: Sacramento CA
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  • Prodigy Communications Coporation 6500 River Place Blvd Bldg III Austin Texas 78730 Austin, Texas U.S.A.

Prodigy Communications Coporation ripoff BS billing for ISP services not used the business that doesn't give a dam Austin Texas

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Agreed so try out prodigy service for one month for a dollar through PacBell SBC... We had the phone line disconnected and never used Prodigy again. Reconnected with a new numer and Prodigy sent me another CD to insert for trial for 1 dollar. I NEVER inserted the CD called them or authorized them to do anything. They sent me a letter stating that they were unhappy to see that I chose NOT to become a member of Prodigy and the next paragraph reads that they are happy that I am becoming a member and that the billing rates would change.

I have Called PacBell SBC only to be referred to 3rd party billing that tell s me that they cant go back to the months in which I never used the service...(hmmmm.... funny how they can send me a BILL for that far back though)I have called a numerouse amounts of time, and have been given PO box numbers to write letters to which I sent to and never heard anything back.

I have recently been trasnferred to a new city on orders from the Unites States Marine Corps and when I recieved my recent bill which I also transferred to the new area, prodigy has billed me a dollar for services I never used and didn't authorize on the new phone line. The bill I have now is over 100 dollars for a phone line that has been disconnected for going on a year now and services that were not used. These people will rip you off!!!

Larry
Sacramento, California

This report was posted on Ripoff Report on 06/20/2002 04:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prodigy-communications-coporation/austin-texas-78730/prodigy-communications-coporation-ripoff-bs-billing-for-isp-services-not-used-the-business-1034825. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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