ProjectorExport.com Charged for items that were never sent, tried to substitute a much cheaper item New York Internet

This is the worst company I have ever dealt with! Even though they tout very competitive pricing, they are unable to deliver the products and charge your credit card immediately upon taking the order. My credit card was charged over $3300 for an order of 3 items over 6 weeks ago and never recieved the 2 of the 3 items! Their customer service is impossible to contact and is an endless loop of putting you on hold with mulitible people. I cancelled the items more than once on the phone after 4 weeks and still they have not credited my account. I have a dispute with my credit card company and hopefully they will get my money back (over $1100). They even tried to send me a Blu-Ray DVD player that listed for less than 1/2 of what I paid. I even had to send it back on my own dime! These people need to be put out of business! Do not order from them, if you are tempted call their customer service first!!!

Jim
Santa Barbara, California
U.S.A.