Provident Metals Fraudulent Business Practices Lavon, Texas

As is the case with many service-related disputes, it is the company's word against the customer's word.  Our track record indicates clearly that we are not in the business of scamming our clients. One factor of our business that we have no control over is the postal service and the receipt of payments.

This particular client claims to have sent 3 payments, but to date, we have only received one. The two payments we have not yet received were not sent via certified mail as he claims.  Had they been certified as this customer stated, he would be able to provide us with a tracking number and a name of the person who signed for those particular payments.  Nor has he been able to provide the serial numbers for the Postal Money Orders so he can prove whether or not they have been cashed. 

Once we receive a check, an email is sent to verify receipt. It would not be in our best interest to receive a payment and not send product to our clients.

We are always willing to work with our customers and have stated numerous times to this client that he need only send the payments again once he verifies the originals have not been cashed. His orders remain open and we will still honor them once payment is received. 

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