X  |  CLOSE
Report: #69085

Complaint Review: Providian - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Virginia Beach va
  • Author Not Confirmed What's this?
  • Why?
  • Providian Providian, P.O. Box 660509 Dallas, Texas U.S.A.

Providian ripoff unreasonable Dallas Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have a Providian credit card and always pay my bill on line and on time! I have never been late with a payment. I had a payment that was due on 7 Sept 03, unfortunately this was a few days before hurricane Isabel was due to slam into us! The place was a total nightmare with people buying supplies, generators, plywood etc.....

Areas were being manditorily evacuated and everyone was trying to prepare for her! To make a long story short she hit us and hit us hard, over 2 million people were without power most for many days and some for up to 2 weeks, we were declared a federal disater area and the damage done was in the billions. When my power came back on and I was able to log on one of the first things I did was to make my payment. Now I do not just make the minimum payment but normally twice the amount due!

A couple of days later I received my statement in the mail and saw that I had been charged a $35 late fee! When I called them to explain what had happened they were very uncaring! They finally did agree to credit the late fee back but that they were going to put a permanent note in my file to NEVER credit back another late fee and that it would affect my interest rate!

Now keep in mind that I have never been late with a payment before and have had the account for a couple of years. You can rest assured that I will be paying this off and telling them what they can do with their card!

Dale
Virginia Beach, Virginia
U.S.A.

This report was posted on Ripoff Report on 10/14/2003 02:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/providian/dallas-texas-75266/providian-ripoff-unreasonable-dallas-texas-69085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now