Complaint Review: Pure Health 100 - Internet Internet
Pure Health 100 Pure Health 100 website does not ship orders but take your payment. Busy phone response. Internet, Internet
I ordered 3 bottles of supplements from Pure Health 100 May 4, 2012. It is now June 1, 2012 and I have not received any product. I paid through my Pay Pal account which is the safest and the amount of $38.47 was charged to my credit card immediately (May 4, 2012). After several weeks of checking mail, I attempted to reach the company by the phone number on their website. All you get is a busy signal or may go to a mail box which says it is full. I have read that others cannot get a phone response.
I have sent multipal emails asking about my product and now receive response from "Emily Johnson" from email email@example.com
The response is that they are behind on filling orders and mine was being process 'today' 5/23/12 .
After sending another very strong email saying I believe they are a fraud and scam, 'emily' replied saying the shipment takes 3-5 business days and 'the mail don't run' on Sunday or holiday .. so my shipment should arrive "today", May 29, 2012. Two days later, and no delivery.
I have advised them that I am filing a report to Rip Off Report website as I have seen other complaints of the same nature .. taking the payment and sending no product(s). I also advised that I was going to file complaint with Pay Pal (they have this option) . Still no resolve.
I feel I have been as understanding and patient as one could be when money accepted and no product received for almost an entire month.
I will never do business with this company again and it is very disappointing as I shop internet almost entirely for 10 years and have never had a problem or unable to get a response of resolution to a problem. I am retired and on fixed income and $38 is an issue to me.
Total rip off and the worst no-customer service !!
This report was posted on Ripoff Report on 05/31/2012 03:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pure-health-100/internet/pure-health-100-pure-health-100-website-does-not-ship-orders-but-take-your-payment-busy-891239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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