Complaint Review: PureCell
PureCell Sneaky Advertisement Santa Ana California
*Consumer Suggestion: Dermasoft.com is NOT Skin Restore, and is NOT associated with "Try Dermasoft .com"
*REBUTTAL Owner of company: Dermasoft
*REBUTTAL Owner of company: PureCell Eye Therapy
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Beware!! Pure Cell Therapy and Derma Soft has a sneaky way of advertising their product by offering a "free sample" for $4.95 shipping cost. But what they fail to tell you is if you do not call within 14 days and cancel an "automatic subscription" that you are automatically enrolled once you pay for the shipping cost, then they charge your account $89 for that very 1.5 oz product that you thought you were getting free! Theres no place on their website indicating this will cost $89. Then to top it off, four weeks later they send you another 1.5 oz bottle and charge your account another $89! I was not aware of this until my bank statement came in. When I called to ask for a refund on the product, I was told they could not and would not do it. Even the product that was still in the box unopened could not be sent back! They are ripping people off everyday and this is a very poor way of doing business. These type of advertisements are popping up on your facebook newsfeed all the time. Do not fall for it! Beware of Pure Cell Therapy and Derma Soft advertisements!!
This report was posted on Ripoff Report on 06/24/2016 03:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/purecell/santa-ana-california/purecell-sneaky-advertisement-santa-ana-california-1313367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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