Complaint Review: P.W. Minor - Batavia New York
- P.W. Minor 3 Treadeasy Ave, PO Box 678 Batavia, New York United States of America
- Phone: 1-800-333-4067
- Web: pwminor.com
- Category: Specialty Stores
P.W. Minor $300 dollar unwearable shoes, poor workmanship, no attempt to even glue back together Batavia, New York
*UPDATE Employee: We care, and we do take notice...
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I paid around $300 dollars (including tax) for these workboots and within 6 months of normal wear, the soles separated from boot. Tried to glue back together, this worked for a few weeks, glued again -- got a few more weeks. Got fed up and returned them to Healthy Feet, where purchased. They sent them to P.W. Minor who claimed "unusual wear and tear". After several calls to customer service of both companies I had to ask them to be returned, they weren't even going to return them or a refund. When received they didn't even have the decency to at least slap some of their industrial strength glue on them. Will find a shoe repairman to try to sew the soles. I know high prices don't always mean better workmanship or customer service, but I've gotten better wear from $20 dollar shoes.
This report was posted on Ripoff Report on 04/01/2012 01:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pw-minor/batavia-new-york-14021/pw-minor-300-dollar-unwearable-shoes-poor-workmanship-no-attempt-to-even-glue-back-862256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We care, and we do take notice...
AUTHOR: P.W. Minor - (United States of America)
SUBMITTED: Thursday, January 17, 2013
P.W. Minor has been known as a high quality USA shoe manufacturer for over 150 years. Our reputation and our customer satisfaction is of the highest priority for us. We do not take quality issues lightly, and we absolutely do replace our products if there is ever a defect in our workmanship.
Since we have no way of knowing who you are by this post, if you would kindly provide proof of purchase and any correspondence you have regarding your interaction with us, I will be more than happy to personally review your request.
Also, please feel free to visit our website for more info regarding our products www.pwminor.com
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