Report: #1208379

Complaint Review: Quicken Loans

  • Submitted: Wed, February 11, 2015
  • Updated: Wed, February 11, 2015
  • Reported By: Wells — pensacola Florida
  • Quicken Loans

    detroit, Michigan

Quicken Loans Hard Credit Pull and Lied too detroit Michigan

*REBUTTAL Owner of company: We would like to help

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I spoke to Keely Czartorski about getting a pre-approval for a home loan. She did a hard pull on credit and then told me that my credit score wasn't high enough to get a loan without a co-signer. Then a couple days later I recieved a letter from her saying that my score was 687, and the reason for denial was insufficient funds to close. Close on what? I haven't found a home or anything on that journey as of yet so how does she know what funds I have available to me. I'm a first time home buyer and from my understanding I only need a 620 so how am I unapproved. These people say they are there to help but in reality they just want you to sign up for and lower your score by pulling it with denials for no reason.

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#1 REBUTTAL Owner of company

We would like to help

AUTHOR: Quicken Loans - ()

Hi, we would like to look into your situation with our team and see what happened here. Could you please email us at 

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