Complaint Review: Quicken Loans - Nationwide
- Quicken Loans Nationwide USA
- Phone: 1-877-553-3244
- Web: http://www.quickenloans.com/
- Category: Mortgage Brokers
Quicken Loans Did a bait & switch Cleveland Ohio
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To Quicken Loans: I feel like I got a bait & switch: I called in from a mailing you sent me on my property in Ft. Myers FLA. I called the number on the mailing 800-816-8244 a Mr. Tom Carlson asked a few questions, then he said he couldn’t help me with my Florida property, then asked about my Ohio properties, After several minutes, I gave him the OK to look at my credit score & file. He asked several questions, one of them was, what is this Advanta account, here on your report. I proceeded to tell him I never opened that account. He never said this would be a issue and when on with reviewing options to refinance some properties. After spending couple hours getting all the information he asked for, a couple days later I get a call from another office, asking to get a letter of release from Advanta. I do not have one and now you’re telling me that is a issue when it wasn’t in the 1st phone call. If your not going to approve this loan, being I did everything I can do, I think you should refund the $500 you transferred out of my account. P.S. I have never been contacted by anyone authorized to discuss the Florida property as promised in the original phone call pertaining to the letter you sent me.
This report was posted on Ripoff Report on 04/21/2014 10:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/quicken-loans/nationwide/quicken-loans-did-a-bait-switch-cleveland-ohio-1140430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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