Ramada Plaza Resorts Huge Scam by Ramada Plaza Resorts Ft. Lauderdale Florida

My son and his girlfriend were just sitting around one night and he received a phone call. They were describing a nice wonderful get away for the both of them. And they could not hang up and talk about it and have them call back. They had to decide right there and then what to do. They were sent information on it. But, no phone number to call them back about having to cancel. They were told no canceling, just reschudeling or selling to someone else. About a month later His girlfriend received the same thing in the mail. She had already reserved one seat for the trip.

She called the number provided for her. And they had no record of it in the system. They told her that they had no record of it and it was probably under my son's confirmation number. They stumbled through the conversation with her and when they came to our house the information was sent in her name and not his. This is a total RIPOFF. I can't believe that ramada is in on this scam. My son and his girlfriend got on the phones in our house and called the corporate office and they said they do these promotions all the time. And it is pretty common. Help us get our money back. This trip cost them $625.00 and they were scammed. The trip was for a week. Fort Lauderdale and then crusie to the Bahamas and then back to Orlando Florida and for a bonus they would receive a trip to Las Vegas and a trip to Mexico.
thank you

Connie
rochester, Minnesota
U.S.A.