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Report: #354461

Complaint Review: RealSupportSite.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Oklahoma City Oklahoma
  • Author Confirmed What's this?
  • Why?
  • RealSupportSite.com http://www.realsupportsite.com Nationwide U.S.A.

RealSupportSite.com Rip off, Debit card fraud Internet Nationwide

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Yesterday I noticed 3 charges of $1 on my debit card. One of them was to a website called RealSupportSite.com and the 2 others (FederalMerchant.com and JCBill.com) I believe are affiliated with it in some way. Although it wasn't much at first, I felt like more charges were on the way, so I visited these sites and searched frantically through their databases, hoping to find out how and why these charges were made to my debit card.

I was able to contact one of them in time to refund the charges, but I was too late for the other 2 and found myself with 2 additional charges of $39.97. I could find no reason for these charges, so I tried chatting with a representative for Realsupportsite.com and they told me I had subscribed to some site called "Allnetworkpass.com." When I told them I did not authorize the account, the rep told me that the IP address I was currently using was used to set up the account (how conventient) and refused to refund my money...Instead only canceling a rebilling for the next month.

What the rep couldn't explain was why this account she said I created was set up under a rock.com email address she claims I used but that doesn't actually exist. Neither myself, nor anybody else uses this address because I tried sending a message to it and received an error message back telling me no such address exists. Why would I create an account under an email that doesn't exist? Doing so would prevent me from receiving any valuable information regarding that account, including info needed to cancel it. Why would I prevent myself from canceling my own account?

I wouldn't. It's a total ripoff and I'm barely going to make it through this month because of them.

While I was here, I decided to search and see if anybody else had the same problem and I noticed another report on Realsupportsite.com by somebody named James in Brighton, MA. It appears as if he has had the exact same thing done to him, only he's in a worse situation than I currently am.

Something needs to be done about this Realsupportsite.com place. They are putting a lot of people in debt with this scam they are running.

Stephen
Oklahoma City, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 07/22/2008 08:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/realsupportsitecom/nationwide/realsupportsitecom-rip-off-debit-card-fraud-internet-nationwide-354461. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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