Complaint Review: Red Coach USA
Red Coach USA Unethical company, refuses to honor claim or provide customer service Internet
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I received a refund after their website mishap caused me to be overcharged for a ticket. Or I should say I supposedly received a refund because it never worked when I tried to use it. I contacted customer service many, many times in the months that followed. I never heard back. Not even an automated response. Every couple of months I tried to get in touch with them again. 1.5 years later I finally heard from a semi-human (through the website's chat feature). I was told that my claim expired one year after its issuing and was no longer going to be accepted. How wonderful, customer service deigns chat with me AFTER my claim expired unused. Really unethical bs.
This report was posted on Ripoff Report on 09/23/2016 08:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/red-coach-usa/internet/red-coach-usa-unethical-company-refuses-to-honor-claim-or-provide-customer-service-inter-1329732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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