Report: #1361238

Complaint Review: Red wine spa

  • Submitted: Sun, March 12, 2017
  • Updated: Sun, March 12, 2017
  • Reported By: tonito87 — Miami Florida USA
  • Red wine spa
    37 west 26 street #313
    New York , New York

Red wine spa Terrible! New York New York

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We made reservations from miami well in advance for our parents that live nearby because we wanted to do something special for them, so we booked a couples massage. We had booked for them a Saturday session and my dad took off work to be able to go. Long story short I get a text late in the evening almost at 10pm the day prior telling me that they have some issue and that the reservation is set for Sunday and early at 10am. I tell them the best we can do is 11am and they said sorry it's Sunday ah 10am now. We spoke to them countless times about fixing this and they made a mess of this. They ruined the surprise we were doing for our parents and I would recommend people to go to another spa. So sad and disappointed about how this turned out. DONT WASTE YOUR TIME!

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