Complaint Review: REDBOX - Oakbrook Terrace Illinois
- REDBOX One Tower Lane Oakbrook Terrace, Illinois U.S.A.
- Phone:
- Web:
- Category: Video Stores
REDBOX Fraudulent Charge to my account Oakbrook Terrace Illinois
*Consumer Comment: Ripoff?
REDBOX charged my account illegally. I rent maybe twice a month, but this morning I have a $25 charge on my bank account.
REDBOX has issued a refund, but this charge was posted WITHOUT my knowledge or consent.
I have submitted a report with my Attorney General (KS) about this fraudulent charge as well.
When I tried to call them this morning, there wait time was horrendous. They must have charge several unknow VICTIMS, to create such a long wait time. Instead I submitted my anger VIA email.
In such hard economic times, it is sad to see a company take advantage of its customers.
I am no longer a fan and will be switching back to brick and mortar.
Justty
Olathe, Kansas
U.S.A.
This report was posted on Ripoff Report on 07/01/2009 07:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/redbox/oakbrook-terrace-illinois-60181/redbox-fraudulent-charge-to-my-account-oakbrook-terrace-illinois-466710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Ripoff?
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Wednesday, July 01, 2009
Where is the ripoff? They mischarged you, you called, they agreed it was a mistake, and refunded you.
Sounds like they did the right thing.
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