Capital First ripoff deceptive company Miami Florida
Here's a story for you to add'
I was struggling with credit problems from since I was young.I had just recently moved to Houston to start a new life with my new wife.My wife had no previous credit problems.One day,I received a call from Capital First.
The Rep asked me a few questions and told me that for the price of 19.95,I would receive a Master Card and have a chance to rebuild all my previous credit problems.I heard her,but could not believe what I was hearing.She said I could try it for the trial period, and if I kept the card, I would be charged an annual fee but it would be charged to my Master Card later after I agreed to keep it past the trial period. That call was in May of 2002.It took so long that I did not receive the card,that I honestly forgot about the card.In June of that following month,I was visiting my mom in Memphis.Upon checking my account,I realized that I was missing 160.00 from my account.I checked with my bank and they gave me the number to the place that took the funds.I called and the person that answered the phone said she was busy and she needed to call me back.I told her I was out of town and I did not have a number to give her. So she said I have to call her back later.Upon going back to Houston,I called again,and this time a woman answered the phone.
I told her what happened,that I was charged an annual fee of 100.00 and a processing fee of 60.00 for a card I never received.She told me I should get it in a few days.I told her I no longer wanted the card,and asked why it took so long in the first place.She said it probably got lost in the mail and tried to make another offer.
I told her again,I dont want the card,I want my refund.She still tried to find another way around just giving me my refund.I told her nothing she could do or say would make me change my mind.Finally,she gave me an RA#and said when it comes,to simply send it back to get my refund.July came around,and still no refund or card.I called again and I was told to send a print out of the statement showing how much they took out,I did so and mailed it to the address they gave me.
I called back in August,and they have no record of my letter coming to them.At the end of august,I called back and was given a fax number to fax it to them again,to this day,sept 20th,still no response or refund!!I am calling back tomorrow since they are closed on the weekends to see what happens next.Rip off?? Thats a dirty shame!!