CAPITAL ONE Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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76, Report #740159
Jun 13 2011
11:56 AM
Capital One Unethical Practice , Internet
Capital One quit sending me statements, called me once so I would pay them, but racked up late charges from before and after my phone payment. The late charges far outweighed even the amount that I had used the card for. What a horrible trick -- racking up late charges during the months they never sent statements. I know the economy is rough, but cheating people is not the answer.
Entity: Internet, Internet
77, Report #570223
Feb 16 2010
10:37 AM
CAPITAL ONE Credit card SALT LAKE CITY, Utah
Account Number :486XXXXXXXXXTo Whom It May Concern:I am formally requesting that you validate all trade line notations you have submitted to the three major credit reportingagencies by Experian, Trans Union or Capital One Services for me, Santosh Jeerlapally . I never got a card or a statement from your company what so ever plus I never authorized this company to access my credit file. First thing is i never had an account with Capital One, but it shows me on my credit report Experian credit report prepared forSANTOSH K JYour report number is 4145-XXXXXXXXReport date: February 16, 2010Address:  PO BOX 30281   SALT LAKE CITY, UT 84130  (800) 955-7070Account Number: 486XXXXXXXXX  Address Identification Number:   004XXXXXXX Status: Account charged off. $591 written off. $475 past due as of Feb 2010.Status Details: This account is scheduled to continue on record until May 2013. This item was verified and updated on Aug 2009.
Entity: SALTLAKE CITY, Utah
78, Report #849670
Mar 06 2012
04:14 PM
Capital One False advertizing. Misleading information McLean, , Virginia
Capital One, around the end of 2011, sent out promotional checks that were to be interest free for one year ( to be deducted from your removing credit line ). For a fee of 2% The promotion lead you to believe that if the check cleared by the stipulated time you would get that amount, interest free for twelve months. What was not specified, was that the money would only be interest free if you did not use your credit card for that twelve months. I deposited the check within the time limit , but now I find, not only did I give them their 2% but now I will have to pay off the loan immediately or pay interest on that loan until it is paid off. How is that legal ? Do they need not include that little detail ?
Entity: McLean,, Virginia
79, Report #850176
Mar 07 2012
02:52 PM
Capital One Company practices on charges are deplorable, Internet
Capital One did all of the following, just to my account: 1.  Added a monthly membership fee after I went paperless.  By the time that I realized that they had added a monthly fee, they told me it was too late to contest the fee. 2.  Jacked  up my interest rate after I supposedly missed payments because I was making them on or the day before their due date, but their automated online system was actually moving my payment dates past the due dates. 3.  Moved my account cycle date 9 days out from my due date, meaning any payments made during that time between the due date to the cycle date was counted toward the previous month's payment--which then made me ineligible for my interest rate to be lowered when they said it would because my payment didn't count for the month.  I paid a large sum on 11/18, my due date was 11/28.  My next payment was 11/30.  They marked me as no payment in December. 4.  Gave me the $35 late fee back for the December payment, but refused to allow my interest rate to go down in June because I missed my December payment.  5.  Refused to update my credit report when they had made an error.  They claim on my credit report that I went 30+ days overdue, which never happened.  This occurred in Feb 11, and again in Aug 11.  They corrected the Aug 11 report, but kept saying they would correct the Feb 11 and never did.  Of course, jacking up my credit score.  6.  Of course, couldn't lower my interest rate, but raised my limit by more than double to keep me from complaining. 
Entity: , Internet
80, Report #927269
Aug 14 2012
04:07 PM
Capital One Bank WORST CUSTOMER SERVICE!! Internet
I have had the worst customer service through Capital One that I have ever experienced in my 32 years of banking.  Unfortunately after Wachovia was bought out I moved my account of 20 plus years to Capital One.  They have a lot to offer as far as their services, but their Customer Service is absolutely HORRIBLE!  I pay my bills through the online banking.  I have 2 auto loans going to the same place and due on the same date.  Capital One took the money from my account the day it was due, but according to them, they actually send an electronic draft.  My credit union did not receive one of the checks, so after 10 days I received a late notice.  Seeing that the funds were withdrawn on the date they were due, this confused me.  I called Capital One and they had no idea what to do, no suggestions.  I requested they call my credit union and inform them that in good faith I paid my payment on time.  In the mean time, they were supposed to send another check.  After another 4 days, and still no payment, and now my Credit Union has put a freeze on my funds there,about $4000,  I'm out $4600 with the double payment.  I called Capital One to tell them NOT to send another check because I was going to pay it myself.  I wanted my account credited immediately!  I got their scripted response, the money will be credited back to your account in 2 - 4 days.   Six days later no credit, I call once again, asking for someone that could help me.  Guess what you cannot talk to anybody other than customer service to make a complaint, you have to write to them.  Long story short, 21 days later I get my money back, 9 days after I paid it a second time.  NOW....they sent the 2nd check anyway, my credit union deposits it and it's returned for stop payment.  I now get charged by my CU $15 for returned check.  I write Capital One online to request a refund for their error in sending a 2nd check out.  Their reply is that they do not feel responsible for the charge, that my CU should not have cashed it.  So...I get stuck with the charge.  I explain that this whole situation has been nothing but a nightmare and I will consider moving my account elsewhere if not refunded.  Guess what???  NOBODY CARES!!  Definitely a first ever for me with banking!!
Entity: Internet, Internet
81, Report #206500
Aug 16 2006
10:15 PM
Capital One ripoff Los Angeles California Nationwide
At the end of 2004, I bought a home, so for emergancies I got the Capital One credit card. In early 2005, I used the card for three purchases, totaling less than $200.00 (my limit). I was charged a late fee (which made my balance over my limit) and then an over-limit fee. Every late fee was accompanied by an over-limit fee. I had made a payment of $300.00, but I am still being charged late and over-limit fees. This year, they renewed my membership (without my permission) and included an overlimit fee. At this time, my balance is $618.16 and growing. Donna Palmdale, CaliforniaU.S.A.
Entity: Nationwide
82, Report #313664
Mar 01 2008
01:10 PM
Capital One student New Orleans Louisana
Can I get my member fee back? About 40 days ago I got an offer letter from capital one for credit card, and I applied for it. I got my first bill last week and they charged me the member fee $45. It's my fault that I didn't notice that they want to charge member fee as applying for it. Now I want to pay off the balance and close my account. Can I get my member fee back? Thanks a lot. By the way, I also got another offer letter from capital one for no annul fee, but that was after I applied for this credit card. Kenneth Sate college, PennsylvaniaU.S.A.
Entity: New Orleans, Louisana
83, Report #318806
Mar 17 2008
06:33 PM
Capital One I Want In To!!! Richmond Virginia
First Capital One garnished my bank account and took $495.42. That was in October 2007. No further contact with them until today. By way of a summons to court for garnishment of my paycheck. I have nothing but blood left to give. They are looking for $6395.57. If they take 25%, I wont be able to make it. I drive a schoolbus. Do they know how little me make? A financial report shows me in the red already. What can be done? I have a court date of May 19, 2008. Any help would greatly be appreciated. Troubles@50 Woodford, VirginiaU.S.A.
Entity: Richmond, Virginia
84, Report #306600
Feb 06 2008
07:49 AM
Capital One excess fees Richmond Virginia
excessive fees charged to credit card account. also, charged late fee when payment was received after 2pm on due date. Jim conyers, GeorgiaU.S.A.
Entity: Richmond, Virginia
85, Report #332068
May 12 2008
01:03 AM
Capital One charged fees on unopened account Nationwide Nationwide
My husband was going to open an account with them so he went online to request a card. we received the card and called to activate it but he was sent to the fraud department to confirm his identity. they told him that the information about his life was not what was on his credit report. he told them he did not want the card and they told him fine. i ran his credit report and everything he told them was on his report but they said he was a liar. they froze his account and sent him a bill for activation fees when the card was never activated. we have called them but everytime he calls they say he is not who he claims he is. we have sent letters and included a copy of his drivers license and household bills with his name and address to confirm his identity but have received no response. every month they tack on late fees for the activation fee and will not allow him any access to that account or close it like he asked. not sure what else we can do. he was trying to build his credit and they are ruining it. Angel waycross, GeorgiaU.S.A.
Entity: Nationwide
86, Report #226829
Dec 22 2006
01:23 PM
Capital One unlawful bussines practices ripoff Encino California
04/12/05 06/24/05 08/11/05 02/19/06 07/16/06 08/04/06 *To whom it may concern: My name is Abner R. and I have been the victim of Stolen Identity, fraud and falsification of documents. If this is an attempt to collect, I will not pay, because I have been informed that I owe money to known and unknown creditors with out my Knowledge or consent. I will not continue or pay as I have in the past to save my credit for loans or credit that we have not taken out by me personally. I ask any one that thinks I owe them money, to prove with satisfactory evidence or any document, which includes my signature or voice message, that it was actually me that borrowed the money they claim. I'm willing to go to court if necessary to clear my credit and name. Send any correspondence directly to me at (((ROR REDACTED INFO FOR SECURITY PURPOSES))). I will not sign this or any document or give away any information by mail or phone. For my protection until litigation is commenced, I want my signature to be verified by a professional AND witnessed by a NOTARY PUBLIC. Abner R I was sent documents by my banks to inform me that was served by Capital one for judgment on a debt, this was also fraudulent, because I was never served at my home, no one signed any document at my home and I never knew that a hearing was being held against me, I hope this is illegal, because I'm charging Capital one with not only giving credit to someone in my name, but suing me with out my knowledge and therefore unable to defend my self, as soon as I started sending them letters (example*) questioning their practices they started this unlawful law suit. I'm sending this letter to all my creditors, friends and family and to the judge that authorized this lawsuit. I'm hoping that this letter will show that Capital one has bad business practices. I feel that this is an example not only of Identity theft, but also of what creditors do to us to collect a debt knowing they had a responsibility to the consumer for bad business practices. I have reported this to the police; trade commission, social security, credit report agencies and the better business bureau. I also posted this letter on the Internet and reported to ripoffreport.com Abner stanton, CaliforniaU.S.A.
Entity: Encino, California
87, Report #292395
Dec 17 2007
09:30 PM
Capital One Business Sent from the Devil! Nationwide
This company is so uncustomer oriented. I have made multiple payments on this accounts within months on numerous times. There was 2 major disasters in the area by hurricanes. I continue to contact the company until February, the next year. I never did receive a response. All they were stuck on was that they have my account. After that, I sent another letter. I did not get a response from any of the letters. I began after that disaster making multiple payments for some months. I was paying in all the payments more than the amount, I paid the next dollar amount. This should have brought credit to my account. Why would I pay more than I should on an account for your extreme profit? I had a hard time for a minute and still was making efforts toward the payment. They sent a charge off. I sent more certified letters. They was contacted by representation, out of all the certified letters, they are stating they only receive 1 and that was the last one. They claiming on a $10445 loan of 14.99APR, I still owe over $2200. I have paid in the range of $13000 on this account. I added the late fees. How will I have late payments, if you get multiple months paid in advance and on time payments. They charged the account off and still charging accrued interest. I sent letters of dispute. They whole thing is this is what you owe and this is the accrued interest. They are the worst business people I have ever done business. If I ever get the opportunity to bless a business in fairness, they were be in the scum bag recognition. That is what they are to consumers. Their business practice is ridiculous. If you care not about your customers, you will lose more than closing down one department but more. This is an add to the thousands plus on here, that have had this problem with this company. They are below an F for customer svc. They need special attention from the Federal Regulators. E-mail me if u have the same concern of this company. Yssen Somewhere, LouisianaU.S.A.
Entity: Nationwide
88, Report #89441
Apr 28 2004
08:35 PM
Capital One ripoff Richmond Virginia
Well, this site has been the most interesting I've ever seen, to say the least!!! I can't believe there are people in the same boat as I. I also received a credit card from Capital One 2 years ago. The 1st card I got I paid the membership fee and was never able to use it, was always denied. But was sent a fee the following year. After talking to a rep I decided to keep my account open and start using it since it had been updated. Oh what a fool they made of me. Credit line was only $300.00 which was fine with me, since I have a tendancy to spend too much anyway. I paid my balance with only $30.00 left to go. The company seemed to have a bad habit of only sending my bill every 3 months which to me is extremely odd. But no kidding, talk about interest. They really saw me coming. Paid the $30.00 that was owed. You think 3-4 calls a day is bad, try 11. That's what I received just today. I have decided to let them turn me over to a collection agency because I gave up on trying to understand the foreigner on the other end of the phone. I think if your going to be in the USA you should at least learn the language. No offense to anyone else, just them. Thanx everyone for letting me whine about this to you. Doesn't take the debt away but I feel better already. From had it in Indiana... Kandi Wabash, IndianaU.S.A.
Entity: Richmond, Virginia
89, Report #31568
Oct 01 2002
11:33 AM
CAPITAL ONE SUCKS!! Tampa Florida
There's something rotten at Capital One in Tampa.They're getting marching orders from thier corporate headquarters to cut the payroll by firing employees for no reason at all.The reason being is to eliminate operators who've reached thier salary cap and replace them with newbies making half of what the others used to make.I should know,I myself was a victim of this. My manager Liz Woods targeted me and three others with the same seniority as me for termination.So if you think they're careless with thier customers,just think of the way they throw away thier employees like trash just so thier stock won't fall because of announced layoffs.They saw what happened to Chase when they announced a huge layoff two years ago and they want to avoid the same even if it means breaking every law that they cross. michael tampa, Florida
Entity: Tampa, Florida
90, Report #48684
Mar 10 2003
05:49 PM
Capital One rip-off Richmond Virginia Internet
I received a letter from Capital One stating that they had not received a payment from me and that as a result, they would be increasing my account's purchase APR and monthly membership fee if I were late again in any of the next five monthly billing periods. They also charged me a $29 late fee. I thought I had sent them my payment on-line, however I went ahead and sent them another payment on-line again and a few days later, my bank sent me a letter stating that my on-line payment to Capital One had been rejected by them for an invalid account number. Thinking that someone had mis-keyed the account number at Capital One, I contacted them to let them know that they had rejected my payment and that someone must have mis-keyed the account number and returned it to my bank since my second on-line payment to them had gone through just fine. I faxed them copies of my on-line confirmation numbers showing I had in fact sent my payment to them but they refused to accept responsibility and told me it wasn't their fault at all but that it was my bank's fault for submitting the payment to them under the wrong account number. They were very sorry but there was no way they could take the $29 charge off of my bill or remove the late payment criteria. I contacted my bank and they assured me that they have the proof that their payment to Capital One was sent with the correct account number. Now it seems to me what a great scam this is. Of the hundreds of thousands of credit card customers out there that are having their interest rates raised to ridiculous percentage rates and if only 1000 customers were charged $29 late fees a few times, you can imagine the money that this credit card company is swindling people out of. Just reject payments every now and then, blame it on on-line banking (they did try to encourage me to set up my on-line payments with them and not my bank), and they are making hundreds of thousands of dollars. I don't understand why our lawmakers are letting these credit card companies get away with ripping people off. If someone would investigate this, I am sure they would have all the proof they need for a class-action lawsuit. Jill Clinton, WashingtonU.S.A.
Entity: Internet
91, Report #101047
Jul 28 2004
04:39 PM
Capital One Ripoff collection practices Richmond Virginia
Capital One turned me over to a collection agency back in February. The representative from Capital Management Services demanded then & there I settle this account. I asked what the settlement amount would be & he said $857 and some odd cents. If I had that much laying around I would pay it, but I don't. The bad thing about this is......even though they have turned me over to a collection agency, they are STILL COLLECTING interest!!! 23.99% to be exact. I recently called the company to try to come to an agreement & I got routed to the collection agency. Has anybody else had this happen to them? I hadn't made payments on this account for over 4 yrs. Is there a 5 yr. statute of limitations in the State of Iowa? Any help would be good. Thank you, Lori Boone, IowaU.S.A.
Entity: Richmond, Virginia
92, Report #101191
Jul 29 2004
12:16 PM
Capital One ripoff laid off 1,100 workers in Tampa, Florida
Dear Friends: Another big layoff here in Tampa, Florida! 1,100 jobs outsourced overseas from the huge Capital One campus. To help those laid off we will give Free Job Search Counseling and Discounted Guaranteed Power Rsums to all laid-off Capital One staff. We are prepared to devote up to 4 full-time rsum writers and counselors to help Capital One employees-- including weekends and evenings. P.S. Here is a typical customer comment: The resume your company made for me is more then I could have ever asked for. My company is closing and I have not been in the job market for 20 years. I provided a copy of my resume to our Senior V.P. and in his own words That is the best resume I have ever seen. J. Duncan, June 2004 Kirt Tampa, FloridaU.S.A.
Entity: Nationwide
93, Report #53060
Apr 15 2003
08:45 PM
Capital One ripoff scam Richmond Virginia
In July 1998 I opened a Capital One Account. I made charges and paid MY charged off in full. However, there were unauthorized charged to the account. As per the disputing procedure, I telephoned Capital One and informed them of the situation after receiving my first statement. I was informed to write a letter stating the disputed charges. Of which I did immediately. When I received the following months statement, additional unauthorized charges had occured. I again telephone Capital One to inform them of the situation. Again, I was told to write a letter. Being that all the representative where extremely rude and I was afraid of fraud, I cancelled the account in September 1998 so as to not inccur anymore charges. Well, I was wrong. Capital One NEVER closed my account, NEVER investigated the unauthorized charges. As a result, unauthorized charges continued to be charged to my account. As a result, my credit limit was maxed. Then started the over-thelimit fees and late-fees totally around $50-75 per month. I continued to call and write Capital One on a monthly basis. I finally spoke with a decent representative in August 1999 who informed me that all charges would be removed and my account was closed. Much not to my suprise, it never was. It was eventually turned over to a collection agency who harassed me on a daily basis. (NCO Financial Group, Inc.) I was threatened, legally, on several occassions by a Charles that if I did not pay, I would be sued and everything would be taken away from me including my child. He would also scream at me that I was a loser who couldn't pay my bills, as well has many other degrating statements. I telephoned Capital One again and explained to them the harassing phone calls and the situation. They told me o-well it was too late to do anything about the account now. My balance at this point had sky-rocketed to $979.78. Mind you my credit linmit was $200, of which I charged around $50.00 and paid in full. I finally got fed up with the harassment and non-compliance of Capital One and paid the full amount of $979.78 in May 2002. However, to this day, Capital One is still reporting that I owe them over $1100.00. I wish that something could be done about this. The money I paid NCO was hard-earned money for a debt that I was NOT responsible for!! I pay all of my debts on time every month. Then I had to get involved with this company. I sincerely hope that there is someone out there that can help me. If so, please let me know. Thank You!! Bridgette Tobyhanna, PennsylvaniaU.S.A.
Entity: Richmond, Virginia
94, Report #256473
Jun 23 2007
10:58 PM
Capital One changing fixed apr's Richmond Virginia
I have had a visa card from capital one since 5/2005, it is now 6/2007 never late etc... I decided to take advantage of the special fixed 5.9% apr checks they send out... before I wrote the check I did not have a balance, and did not use the card after writing the check, because I know how they like to pencil whoop you when your statement has multiple aprs.... I wrote a special APR check for $2400 in Apirl 2007... I checked my April statement and the correct APR & balance were on my acct... fast forward to my May 2007 statement, and my APR has magically changed to 19%... (They could have waited a few more months I might not have noticed) So anyway I call them on 5/30/07 and ask them what's going on (like it wasn't obvious lol) I get the glitch in the system speech, and we will fix it etc, etc... Of course my June 2007 statement still has the 19% APR, and my acct wasn't credited... I am so thankful I'm not financially strapped and can afford to pay them off in one stroke, and sever all financial ties with them... I'm not even going to pursue the issue any further, the few dollars they cheated me out of they can keep... sharing my experience with others is reward enough.... Devon Columbia, MarylandU.S.A.
Entity: Richmond, Virginia
95, Report #1187698
Nov 08 2014
09:19 PM
CAPITAL ONE 360 FRAUDULENT, INSENSITIVE, LIARS Mcclean Virginia
I opened a capital one 360.checking account in September 2014. During that short time my checkbook and debit card were stolen.  I contacted capital one to let them know what happened. I asked that they cancel my debit card and checkbook to keep from any fraudulent activity happening on my account. The representative cancel the debit card but not the check book. When I realized this I contacted them back. They reviewed the phone call and realized that the rep I spoke with failed to cancel out everything. Due to there mistake there were several checks written on my account that bounced. I spent a month trying to fix this by disputing all of the transactions which they found in my favor. On October 21 2014 I received a call from Mike a rep from the customer security management. He informed me that my account was going to be closed if I failed to keep my account from going into a negative. That was ALL he told me. I said ok and also let him know about the fact my checkbook and card were stolen and that I had been trying to rectify this situation.  On November 7 2014 I received another call from Mike explaining that they were closing my account because of too many declines on my account. I was confused by this since that wasn't told to me beforehand.  I tried to appeal this decision with the customer satisfaction team who didn't do anything about this either. In fact they agreed to close my account. They all knew I was dealing with stolen and fraudulent activity yet they could care less. My disability for my son was being deposited into this account now leaving me to find another option at such a short notice. THEY ARE CARELESS INSENSITIVE ME AN AND THEY DONT CARE AT THE FACT MY PERSONAL ACCOUNT WAS COMPROMISED. THEY HELD ME ACCOUNTABLE FOR WHAT SOME ONE ELSE DID TO MY ACCOUNT. THEY ARE NOT WORTH IT THEY DO NOT HAVE A NY CUSTOMERS BEST INTERESTS AT HEART. IF THEY LOOSE MONEY WELL YOU LOOSE YOUR ACCOUNT.
Entity: Mcclean, Virginia
96, Report #1190386
Nov 20 2014
06:57 PM
Capital One Taking advantage of there customers Nationwide
 Been a loyal customer for four years. Ive never been late on a payment on a mastercard and a visa from this company in the four years. I have made a phone call to them every sigle year asking them if they would lower my interest rate at 22%. Every year I get the same story .22% is all they can do. They are sticking there hands deep into my wallet and they arent about to remove it. Do not use this company for any reason. I used them to re-establish my credit and Im sick of being robbed.
Entity: Nationwide
97, Report #1048586
May 05 2013
01:03 PM
Capital one Bank mergers and takeovers  Internet
  ever since capitalone took control of Ing Direct, merged... They have done a lousy job.... I hope you continue to lose consumers.... You can stick.... What's in your Wallet, where the the sun doesn't shine...
Entity: Internet
98, Report #1127990
Mar 06 2014
08:40 PM
Capital One DECEPTIVE PRACTICES salines California
 NEVER, EVER DO BUSINESS WITH CAPITAL ONE!!! This is the most deceptive company I have ever dealt with in my life. Everything they do appears designed to trick or cheat you into being late on a payment so they can add a late fee. It may or may not be legal but I advise no one to ever do business with them and I would be happy to join any class action suit aimed at their deceptive practices. For example in additon to the late fees they add a personal account protection elite fee of $4.00 per month that no one authorized or signed up for. Their call center claims it is part of the 'terms and conditions' of the cardmember agreement. It looks to me like it is nothing more than another way to cheat their customers.
Entity: Select State/Province
99, Report #1297935
Apr 23 2016
03:37 PM
Capital One frozen account for alleged Nigerian fraud attempt Nationwide
Capital one has employees working on the inside whose only purpose in life is to attempt to defraud your accounts.  Back in Feb, 2016, they attempted to move $18K of my IRA to Greater Nevada Credit Union.  I reported the attempted theft to every agency including the Reno Police Department.  The person who created another bank account w/GNCU, was located by name & address through property search.  The FBI decided that as no wire transfer actually ocurred, they could not prosecute.  Conspiracy to commit wire fraud is under investigation by the Reno PD.  Once I had submitted proof that a laptop was cleaned to the tune of $75, even though it is not the laptop used ever, I use a VPN, together with presenting them with every document filed in every jurisdiction on earth, they requested I change my user name & they opened up 2 accounts to replace the 2 accounts that were allegedly compromised.  Now that it is April, Capital One is closing out my 2 accounts they just opened a month ago, alleging that my internet access is compromised.  I never used the accounts for anything but to link  to my Sharebuilder ING investment account to fund trades.  I was able to fund the trades for March, by the end of the month.  Now that it is another month later, I will be using another account to fund trades. Do NOT EVER use any bank account with Capital One as they are obviously using Nigerian wire fraud as a means to freeze up your bank accounts.  I'm just glad I was able to stop the fraud as no bank will ever just release the total funds of an IRA without some type of written request that is notarized.  If Capital One believes they can drain bank accounts by presenting themselves as morons, they need to close up the shop & move back to Nigeria. I will be looking to move my stock accounts to another broker not associated even remotely with Capital One anything.  
Entity: Nationwide
100, Report #1349158
Jan 11 2017
12:15 PM
CAPITAL ONE Restricted account Atlanta Nationwide
 After being a loyal customer for over 5 years capital one restricted all my good standing accounts which paid in full. Due to some authorize user fraud mess. No one explain what's going on. I ratherhave them taken off which they aren't allowing me to do on my account which these people are former emplooyees of mines. How can a company risk such a good customer for this bull. Customer service has declined big time and honestly doesn't matter if they close my accounts. Because I am officially done with them. Thank god I owe nothing and have other cards that appreciate us.
Entity: Nationwide

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