Callahan Motor Sales/Lee Kile Single mother savings Stolen from Callahan Motor Sales Forth Worth Texas
2004 Honda Odyssey Stock # 13614
Vin # 5FNRL18844B123998 Mileage: 193,661 Claim from Callahan on Bill of sale.
I drive the van from Callahan straight to Christian Brother
@ 7780 Rufe Snow Drive, N.R.H., Texas 76180
Phone: 817-485-8900 Fax: 817-485-8711
The R.O.# 0054790 Shows 193,843 miles
The distance between these two places is less than 3 miles.
Midas Invoice: 194,333 mileage when shocks were repaired.
Title application: mileage exempt?
THIS IS an 182 MILE difference. I asked Lee Kile and he
Replied “ Don’t worry about it” I thought this was odd and then he changed the subject.
I have a math disability and I certainly should have paid attention because the odometer is an issue with this purchase. Read on.
How can a dealership put less mileage at 182 miles less on a bill of sale when it is clearly not the correct mileage? Christian Brother auto and other dealers defined different mileages.
I have never seen a car fax or was offered one. I asked had it been salvaged ? No answer subject changed to “we sell quality used cars”.
January 15, 2015 Date of Bill of sale
Dealership salesman Lee Kile claims no known issues or wrecks. The car has minor cosmetic issues. I am not given a Carfax. I request that another opinion of a mechanic who charged me 89.95 and I leave to pick up my 7year old daughter from school. When I come back they give me a checklist with the engine mount out. The Van had a deep thunking sound when accelerated or upon stopping. I was told that the rotors were worn and a front seal leak. When I returned to the Callahan dealership, I am told that he will send me to their mechanic and gives me a number to a shady garage behind a wharehouse.
In addition , he tells me that they will add it to the balance of what I owe. I told him you can’t sell a car that has an engine falling out and the safety recall on the gear lever shift would cause the van to roll away (see document for VIN) and the recall on all airbags. Lee Kile told me to take it to David McDavid Honda auto dealer in Irving (see document)
The keys would not fit the ignition from the first day and I was told they were the originals and they sprayed the ignition with WD 40. I noticed it began to not start sometimes right away. I asked about a spare and was told “these old cars don’t come with one” I later found one in the middle front row. It was obvious when a staff member came out and was painting patches on the van where it had been either wrecked or damaged and he commented when I opened sliding doors that were automatic and barely rolled on their tracks, he replied, “that I am surprised that works.
The alarm went off at odd times and the only way to turn it off was to insert the key into the back gate and then the locks would go up and down. This was the beginning of the electrical issue.
January 16, 2015 Struggle with key’s in ignition and alarm going off while driving or stopping. The only way to correct this is to stop the car and insert key into back of gate.
When I saw the car on the very last day 2.10.2015 I opened the glove compartment at the Honda dealership who kindly rekeyed and programed and replaced the ignition and inside there was a broke off key that may have been the original. I am unsure what this meant.
January 17, 2015 Rear left tail light is broken and dealer calls for me to go on the far side of town in the middle of a work day and he would reimburse me. I refused due to a work day.
January 18, 2015 More ignition and alarm issues and back gate rattled (later replace shocks busted from before 1-15-2015. The interior tail gate was completely off and wires showing.
January 19, 2015 Return to dealership for promised tail light and they reluctantly have it put back on with the interior gate. I now hear the rattle of the shocks thinking it was the gate.
January 20, 2015 No Car for 2 Hours Mileage at 194,066 Safety Recall at Honda McDavid in Irving , Texas
Air bags are a safety issue due to shrapnel and sensor release exploding bags. The shift interlock is repaired and inspected due to recall so it will not roll away. (SEE documents)
January 21, 2015 Engine stall and ignition issues, car alarm and locks going off and engine clunking, rattled broken shocks still unknown to me.
January 22, 2015 driving today, fear of engine and ignition. Drives bogging down.
January 23, 2015 NO CAR THIS EVENING Due to all lights out,first time to drive the car at dusk and pulled over by officer who warns all lights out except one front head light. I am surprised at how the car passed inspection at Callahan’s dealership and when it was supposed to be inspected at my expense the same day by Christian Auto Brothers at Rufe Snow in Keller , Texas . They charged 89.95 to tell me this but failed to do so. (see P.O. document)
January 24, 2015 Head light, Running back lights and tail light replaced. Car engine dropping and tilting back and forth. Drive straight home. No car in the evening or afternoon.
January 25, 2015 Did not drive car on Sunday
January 26, 2015 Did not drive car on Monday due to Engine rocking and dropping.
January 27, 2015 NO CAR: Engine mount Front installed by Budget Automobile and they bill Callahan for 160.00 I am told it will be added to my balance owed on the car. I sit and lose two hours of my day waiting for repair. They never show me the receipt or give me a copy. One man who spoke very little English claimed we were replacing all 3 at 500.00 and then his father left and the son came back and said I need to call Lee. Lee from Callahn is yelling at me on the phone is telling me “he is not married to my car” This is an issue from the first day of purchase. The engine is falling out and the key ignition is becoming worse.
January 28, 2015 NO CAR FOR TWO HOURS Installed Shocks with my own money.I check with Midas for the rattle noise and they say it is not the gate improperly installed but that the shocks are leaking and busted on the back wheels. (SEE DOCUMENTS) for receipts.
January 29, 2015 No Car won’t start and stalls then starts again after struggling to put keys in the ignition. I call to see if the keys are originals and request the Callahan dealer for additional keys and they claim there are no other keys. Have to call my daughter’s school for arrangements.
January 30,2015 FIRST TOW OF CAR TO Honda McDavid Irving 2/2/2015
(See documents) NO CAR. Call Callahans and they say go to Budget Auto garage and a drunk Puerto rican elderly man comes out and they are telling me it is going to over 250 and it the key will not even turn in the ignition. It starts while we are talking and I drive it straight home and call the Honda dealership.
January 31, 2015 No Car Today Sits in Driveway will not start.
February 1, 2015 No Car Today Sits in Drive way will no start.
February 2, 2015 No Car Today Honda David McDavid tows and provides a CRV loaner car.
February 3, 2015 No car Today Honda CRV loaner from Honda dealership not
The license plates have been registered in my name and come quickly in the mail.
Even though I have requested restitution and to void the contract from Callahan Motor Company for the car has too many issues.
February 4, 2015 No Car Today Honda CRV loaner from Honda dealership not Callahan
February 5, 2015 No Car Today Honda CRV loaner return, The Honda odyssey ignition is till sticking in the cylinder but I am able to drive home.
February 6,2015 Car starts having issues starting and drive straight home from grocery store.
February 7, 2015 No Car Today SECOND TOW by Honda Dealer. CIVIC loaner car.
February 8, 2015 No Car Today : Civic loaner from David McDavid not Callahn.
February 9, 2015 No Car Today: Civic loaner from David McDavid not Callahan.
Last day of nightmare is over.
February 10, 2015 Mileage 195,005 No Car Today: Civic loaner from David McDavid not Callahan. Return loaner at noon. I am told that the starter will need to be replaced 777.000 and I ask them to wait until I talk to the dealership that sold it to me. They also want a tow cost of 90.00 and a 105.00 diagnostic fee before they will release the Van. I speak with Callahan Motor sales Lee Kile who tells me to have it towed again and pay my car payment of 550.00 and they will have it fixed from someone they know on the side for 175.00. He begins to repeat “that he is not married to my car” or “they don’t have a crystal ball” and “have even sold a bad one to his own relatives” and he says “As is “ on the contract. I argue that he took 2,500 off my debit card and the car rolled straight off the lot and into the many garages with two tows in less than two weeks. He proclaims that he will add what the cost of repair on to my payment.
This is the 3rd week I have been strung along by the shark and he also wouldn’t take my phone calls many of the times since the day of purchase 1-15-2015.
I have been able to drive the Van 4 times to either repair it or pick it up and then tow it.
The 2004 Honda Odyssey van not only had recalls that were in disrepair and a safety issue to my child and I , the Callahan sales man sent me to Honda McDavid in Irving to dump his problems on that dealership which had no obligation, set aside the recall to repair or loan a car for over 8 days in which they were outstanding in customer service.
I called Lee Kiles at Callahan Motor Sales to see if he was going to work with this situation and he did not take my phone calls. I went in person on 2.9.2015 to see if he would speak with me and he sat in another room staring straight at me and I was told he would be in a meeting for an hour and I waited and nothing was going to be communicated. I gave up and called again later. When I spoke with him, he wanted more money. My car payment was due on February 15, 2015 and I he wanted me to tow at my expense a third time, pay for another repair and he still had debited my card for $ 2,500 for an non –working car.
70.00 labor in shock replacement
$ 56.27 for shock parts
$ 39.90 all lights
$ 185.00 in full coverage insurance for a car that sat in the garages or was towed.
$ 89.95 to Christian Auto Brothers for assessment of the car finding undisclosed irrepair.
$ 160.00 Charge from Callahan for the front engine mount, not repairing the other two that were out.
$ 25.00 full tank of gas I never got to use still sitting in the 2004 Honda Odyssey.
$ 40.00 worth of gas to fill rental cars because the Odyssey would not start.
$ 36 hours of missed work and inconvenience.
$ 900 minutes on my cell phone trying to negotiate towing, repair or talking with dealerships and auto supplies.
This experience took 3 weeks of my life and money until I could be suckered in by Lee Kile anymore. I am starting a new career after 8 years of college and the money he took was money I had saved from college and working. The phone is ringing off the wall for my new work and I am forced to use the last 550 dollars I have to rent a car for 8 days at a high rate. I am unsure what will happen next. This dealership almost took a career dream out of my hands and turned it inside out. Had I not taken the next steps, I wouldn’t have a car that I repaired at my expense for them. This was the most insane experience I have ever had in my life. Buyer Beware and Do not give them your debit card before you know more.
February 10, 2015
I called the Insurance company @ United Automobile Insurance Services: P.O. Box 694620, Miami , Florida 33269-1620 Texas policy # 001498800 and went in person to the Rufe Snow location in Texas and signed a cancelation notification on the 2004 Honda Odyssey.
I contacted the Texas Department Motor of Vehicle Records on 2.10.2015 and filed a VTR-346 Texas Motor Vehicle Transfer Notification that the accountability would be Callahan Motors and in discovery online I am unable to find documents for any record. The secretary told me to fill out this form.
I contacted my Bank Higher one account and disputed the charge due to non-disclosure and consumer fraud. I purchase a car unknowingly that it had been wrecked, had safety recalls not performed and major electrical malfunctions in the starter and throughout the entire van and an engine dropping out due to corrosion. I distinctly requested the salesman LEE KILE as to if any of these issues existed and he said “NO” and asked me to sign on the dotted line quickly.
The dispute # for higher one is 987288 and 987300 for two separate transactions.
The first one is for $200.00 when I walked through the dealership door and he asked for a deposit on a test drive.
The second was for a down payment of $2,500 on a balance of 4,152.82 the remaining of 1,652.82 balance remaining. 90 days same as cash for 3 payments of 550.00 Feb, March, April 15th,2015.
Contract starting : 1-15-2015
The car never made it past the first week. I demanded a refund and he refused.
The car now is in Callahn’s possession and they have retained and pocketed my money and repairs and it is probable they will attempt to sell this lemon to the public. My attempt to reach out to the administration is an effort to warn the buyer and demonstrate the information needed to retract the money taken from me.
I have also contacted the Texas Attorney General P.O. Box 12548 Austin, Texas 78711-2548 on 2-13-2015 and have filed a formal complaint with the Texas Consumer Protection Division
I have contacted the Better Business Bureua at 1300 Summit Avenue Suite 700 Fort Worth, Texas 76102-5978 (1-800-621-8566) Fax: 817-882-0566 email@example.com
I will be contacting the Dealer Enforcement Agency @ 1-877-366-8887or 512-416-4800
I will be serving papers utilizing a constable in the Tarrant County Civil court if the restitution is not made to my debit card and/or to recover the repairs added to a car never delivered as promised for reasonable use as described working.
I intend to seek online media such as Rip Off Report and Yelp.com to make the public aware and ask that if other buyers have been defrauded by this dealership.
FROM 1-15-2015 the date of my debit card swipe from Callahan motors for $2,500.00 the car was never able to have REASONABLE USE OF MERCHANTABILITY.
I am a single mother and this was my savings for a car to use in a new teaching position. It stranded my daughter and I immediately the same day tried to ask for help and was told it was too late that this lemon, was “as is” and the non-disclosure of the rolled back odometer and wrecked car was obvious that I was taken for my money.
Callahn automotive continued to have me repair a car that could never be repaired by any means and added it to my balance so they could take it back and resale it again, after I tried to keep repairing within a two week window, the car was towed twice, new keys and ignition replace , it still would not start, the engine was falling out on the first day and it was too late , Lee said to get a refund and then it was shocks busted that I replaced and then he says “a starter”.
This was all within less than 3 weeks and I struggled every day to either call a Taxi, Tow or other means of transportation, not only did it take every dime that I had and every moment and resource from the day I walked off the lot. By the third week, I did have any choice but to leave the un repairable car at DAVID MCDAVID HONDA. In 3 weeks and over 3,000 dollars later this Callahan Dealership walks away with my money and retains this car to sell to the public again, including all the new repairs that I attempted to follow by their leadership to a mechanic who works underground for this location and I was told they use them often. In other words, they are sending their cars and selling them to be repaired and adding it on to the note and when their “90 days same as cash” system has taken more than half of your money and you are continuing to repair, plus pay a predatory lending @ $550.00 payment plus their repair, and you still do not have transportation, you are left unable to even rent a taxi.
This will not go away. I plan to recover my $2,5000 swiped unauthorized on my debit card, COURT COST, Lawyer FEES, including the receipts, Witnesses from the auto supplies and labor staff that are documented and this will be pursued through the constable in Tarrant County.
I simply asked for the Callahan dealership to refund the $2,500 that they took from a single mother savings and they even kept the car with repairs that I struggled to pay. Not only did this situation hold me back from starting a career I have waited 7 years in college for , it took my rent money from their repairs that they knew about but told me “they did not have a crystal ball” and have even sold lemons to their own relatives. I will never give up in this life time for making this right. This area will certainly know about Callahn’s practices throughout the districts and businesses. I have called and requested restitution and they are denying the truth in every aspect and if they will not do the ethical step by 2.24.2015 by returning the money they stole, I have no other remedy but to take this to court. I have contacted the Dealer Enforcement and the Office Attorney General and I am absolutely positive the local judge will apply wisdom to the “Truth in Lending Act covering consumer fraud.
I will never stop until I retreive my money that was stolen. NO MATTER WHAT IT TAKES!