Assure CBD Assure Products No warning in text that card would be recurringly charged, only in the fine print Internet
This company offered me 2 one ounce products for the price of shipping and handling It was described as a trial. So I had my friend in pain try the product. Before she could notice any results, my card was additionally hit for $89.73 and for $87.00. Apparently, says the phone representative, if one clicks on the fine print conditions, it warns of the charges, and says that it is a 14 day trial and that you must call to cancel before the 14 days is up. Nowhere in the ad did it warn of recurring charges. So I asumed that the trial was: I try it; if I like it, I order more.
I called the number and they went back and forth to their supervisor, coming back with offers of a 35% refund, followed by an offer of a 50% refund, followed by a 75% refund, finally considered 100%, but threatened that their company would send my account to collections. The representative was rude and talked over me. I refused to play their game, got off the phone, and called my bank, who offered help. When I contacted a supervisor, however, he refunded to my card 75% of the original charges.