BASIC BEAUTY STEPS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1403540
Oct 01 2017
10:08 PM
Basic Beauty Steps Vita Face Cream FREE products cost me Basic Beauty Steps $91.79, and Vita Face Cream $89.91. online Internet
I looked online for products to help me get rid of wrinkles on my face and around my eyes. I found FREE products and ordered them. Two weeks later my bank account refects that Basic Beauty Steps took $91.79 out of my checking account and at the same time i discovered that Vita Face Cream took $89.91 out of my checking account. I am 67 years old and on SS and can't afford these prices or any other. That is why I looked for free products. I will be contacting my bank to see if I have any recourse through them. If not I am going to be in big trouble when I pay my bills this month. This will have been caused by faulse advertising and big rip-offs.  Please help me.
Entity: Internet
2, Report #1403542
Oct 02 2017
06:06 AM
Vita Face Cream Basic Beauty Steps Charged me for FREE eye cream $91.79 and FREE face cream $89.91. internet Internet
Please help me get my money back these two products that I ordered were supposedly free. I am on Social Security and can not afford anything for this kind of product. Let alone what they charged me Basic Beauty Steps $91.79 and Vita Face Cream $89.91. I do not understand how anyone with a conscious can do this to anyone. I don't know what to do I won't be able to pay all my bills this month if I can't get my money back.
Entity: Internet
3, Report #1344901
Dec 22 2016
09:56 AM
BEAUTY BASICS Beauty Basics - Age Rewind - Non-returnable LA JOLLA California
My husband was probably watching some infomercial and saw Age Rewind being advertised, and decided to call in and order one for me. I started receiving them around March 2016, and every month thereafter. What bothered me was that payments were being deducted automatically, but they ranged from about $45 - $95, with no difference in the product. By July I still hadn't even finished using 1 bottle so I decided to call them and ask to cancel any further shipments. I still received them until November because I finally put a stop to the automatic payments and so payment was declined on their end. At that point I was irritated that they didn't discontinue or cancel so I wanted to return all of the items, but couldn't find where to contact them. I came across another Ripoff Report in here for the same product and had their number to contact so I did.  Today 12/22/2016 I called that number and the lady told me that she could help me with my request to cancel the order and then informed me that back in July it wasn't cancelled that the rate was only reduced... I told her that I wanted it cancelled back then and want it cancelled now. She said that it was cancelled in November due to a declined payment... I told her, I cancelled it in July, she continued to argue with me saying that it was discounted not cancelled according to the notes... So it took payment being declined for them to stop... I told her that I have 8 unopened bottles, 6 of which are still in their envelopes... She told me that they would not refund me money on them due to their return policy, because those items would have to be detroyed and so there was no refund for that product... I told her that their company was a ripoff and hung up on her. I have from $360-$500+/- worth of useless product.
Entity: LA JOLLA, California
4, Report #1424720
Jan 23 2018
11:33 AM
DAV BEAUTY Georgetown Massachusetts
I ordered waxing beans. I received them and was charged accordingly and paid the balance. In December when I received my credit card bill I was charged on December 9, 10,13, 14,and 15, $59.99 which is a total of $299.95
Entity: Georgetown, Massachusetts
5, Report #1173886
Sep 02 2014
12:15 PM
Meaningful Beauty Beauty Products Nationwide
This company has no problem debiting your account and taking your money.  I have tried to cancel my accounts severl times, and the company actually made another account under my name so my name was used as well as my husbands.  I was getting double charged for months and then it took months and months to get that straightened out until I actually was refunded my money I was double charged.  Then a few months later they sent me another set of products and come to find out they never cancelled my account so low and behold I checked my bank account and there was another charge.  I had to call them and speak with a CS rep who again was not helpful and could barely speak english and not to mention would not let me talk.  So I took matters into my own hands and informed my bank to block this company from debting my account that it was fraud.  So again... I returned 80$ worth of product and here we are 2 months later and no credit by mail, or electronically has been given to me so bnasically I paid for the product that I sent back.  I have called 4x already to get my refund and everytime they say 3-5 business days.. and thats it.  Well its been over 2 months.  This is one of the worst companies I have dealt with and I really wish that these companies would not be so cheap and outsource their customer service department out of the country.  I am sure Cindy Crawford is doing just fine with her millions.. needless to say her business sucks.      
Entity: Nationwide
6, Report #1215172
Mar 12 2015
07:08 AM
Basic Talk Deceptive & Scam Nationwide
Called to cancel service - when asked how to process a refund on the service have not use - the cancelation Department they say you have to request by email, then there is no way to do so - when you try to contact them it say to go to your account,when you try to log in iy show that there is not such account. After that there is no other way to contact them.end result they will keep the money & will not refunf any un use service Beware - if you need to cancel do the day before the payment is due or you will lose the money
Entity: Nationwide
7, Report #1149130
May 23 2014
08:53 AM
meaningful beauty Shady business practices Internet
 I ordered the introductory kit today.  After reading negative reviews, I contacted their customer service 30 minutes later requesting a cacellation.  I also sent an email.  I was told that the account had not yet been created, and to call back after 24 hours.  I checked my bank balance and they had already debited my account.  I called back and sent another email, whereby I was told they could not cancel until after 24 hours.  Meanwhile, the order record shows that the product will ship within 24 hours, so I expect I will have to eat the shipping costs for a product that I should have been able to cancel as soon as the order was created.  This company is practicing shady business practices.
Entity: Internet
8, Report #1006449
Jan 30 2013
09:57 PM is a SCAM! Internet
I ordered products from this company almost 3 weeks ago. I am still waiting for my order. I have tried calling and leaving multiple messages on different days (it's impossible to get a live person on the phone) and I have yet to hear back. I have tried to login to track my order but I get an error message that says my e-mail is not valid. I know this company has my e-mail address because I got a confirmation of my order (which I now realize is fake) when they took my money. DO NOT ORDER FROM THIS COMPANY. THEY ARE FRAUDULENT!
Entity: , Internet
9, Report #1252537
Sep 02 2015
02:51 PM
Vitier Beauty SCAM Las Vegas Internet
I ordered a FREE sample of two products from Vitier.  Received them and paid $4+ for shipping.  Then I was billed $89+ and $85+ for the following month.  I called and spoke to someone who had very poor English.  I believe he said those charges were for the FREE product.  It was very hard to understand him.  I sent an email to the corporate office and have had no response.  This was obviously a ripoff that cost me $170!!!  DO NOT BUY FROM THIS COMPANY.
Entity: Internet
10, Report #1331556
Dec 15 2016
12:27 PM
Entity: Internet
11, Report #1305026
May 11 2016
03:30 PM
Beauty Impressions scam / fraud Internet
 I ordered sample only. I did not request a subscription nor was any box checked authorizing a subscription. Called to cancel any future orders but woman gave me the run around and hung up on me. Called back numerous times and can't get through. Product is junk and my face broke out horribly. I don't have sensitive skin.
Entity: Internet
12, Report #1417336
Dec 16 2017
10:29 AM
DAV Beauty SCAM Internet
I ordered a body pillow from them for $70. I received 2 emails with a tracking number saying my item was delivered. I never got rhe items in the mail. Then, they charged my account twice with a $59.99 charge. Luckily, I check my accounts often, and called To cancel my debit card. I was given the $59.99 back but not the $70. I have reached out to them everyday but have not heard back. DO NOT BUY FROM THIS COMPANY!
13, Report #1417741
Dec 18 2017
04:25 PM
Dav Beauty , Simi Valley California
I ordered a wax machine and magnetic eye lashes never received the eye lashes and was told that I would receive a credit and a set of free lashes instead they have not given any credit and this has been 3 + months just received my credit card and they have charged me $59.99 times two!!! They have been told that I will file fraudulent charges to my credit card company and I might even file harassment charges as well.They keep charging my credit card for something that they have never sent...
Entity: Simi Valley, California
14, Report #1245500
Jul 31 2015
11:34 AM
Zinn Beauty Scammed by Zinn Beauty new york Internet
 I ordered a weight loss trial from Zinn Beauty's online website. The product was advertised as a free trial and the only cost for me was a $4.99 shipping fee. Shortly after I received my free trial of the product, $99 was charged to my account. I tried to speak with Zinn Beauty customer service but (of course) their customer service phone line advertised on the website was not in service. I emailed the customer service email and got no response. I'm very upset that I was ripped off like this and cannot even believe that I can't contact anyone to dispute the charge. This company needs to be shut down.
Entity: Internet
15, Report #1398613
Sep 07 2017
10:34 PM
hydroluxe Beauty beauty is an ugly business Nationwide
Received a free trial offer for eye cream and wrinkle cream, paid shipping totaling $11.75 USDapproximately 15 days later, i checked my creditcard statement and was charged 2 transactions of 116.67and 128.38USD, these were not authorized so i called credit card company and was told to contact the company and have the charges reveresed. They supposedly cancelled any further transactioons but i am forced to send back the product and pay for the shipping and get a minimal amount back totaling $100.00 USD.Unfortunately being from Canada with exchange rate etc., it can take up to 3 months to resolve this problem and the scumbag company will continue to scam people. I hope my posting in this forum might save someone my fate.
Entity: Nationwide
16, Report #1422957
Jan 14 2018
11:52 AM
All things beauty Stole my money Internet
I placed an order in April of 2017. Never received my product. I emailed them countless times and never received a response. I avidly searched for a phone number and could not find a valid contact number. As soon as the order was placed the money came out of my account. I tried disputing it with my bank however nothing ever came from it. Now 9 months later I think their website is no longer in operation if it is they are using a new domain name.
Entity: Internet
17, Report #1410870
Nov 07 2017
06:00 PM
All Things Beauty Instagram Bra Scam Internet
Like many of the other reports I saw, this trendy bra blew up Instagram in late spring/early summer of this year (2017). I purchased one at the end of June and my credit card was charged right away. I received an email that my item had shipped about a week after ordering it. I was given a tracking number link, which pulled up an order but never updated with any actual tracking information. After over a month, I contacted the company to ask if I could have my order cancelled since it was taking far too long for a single silicone bra. I never received a response, or the item. It’s been almost five months since I ordered it. The website is now non-functional and the tracking link no longer exists. This was a complete and total ripoff that a LOT of people fell for.
18, Report #1417639
Dec 18 2017
10:01 AM
Dav Beauty reoccurring charges daily starting on 12/11/2017 Internet
Bought a product from them on august 16 2017. On december 11 they started charging my account repeatedly for 59.99, multiple times sometimes twice in one day. So far 5 charges. called bank and blocked this merchant. They also changed their merchant name once to aviod the block. May have to delete my account!!!
Entity: Internet
19, Report #1410244
Nov 03 2017
03:14 PM
All Things Beauty All Things Beauty took my money and disappeared!! Internet
I purchased one of the strapless bras from All Things Beauty months ago, in June 2017 I believe. The transaction went through and my debit card was charged and after a month of waiting for the item I emailed them and asked what was going on and only got a generic prewritten email in response. After another month I emailed again and tplanned on calling but I couldn't find a phone number and now I can't even find their website! Such a rip-off..
20, Report #1428161
Feb 08 2018
10:01 PM
Oceane Beauty Scam dealing with Oceane Beauty Tucson Arizona
On January 12, 2018 I attended the Phoenix Home and Garden Show. While walking past many booths a young gentleman approached me and wanted to apply a cream under my eyes to make the puffiness disappear. He then told me to come back in an hour and meet with their skin expert and mentioned she has worked for many celebrities. I reluctantly went back and I should have run away as fast as I could have. They are nothing but scammers. The so called expert then applied some products to my face and neck and ran a device over it called Elevare. She spoke real fast and was so quick to sell these products to me for the amount of over $5,000.00. She literally told me if I wasn't happy with the results I had 30 days to get a refund on the Beauty system. Boy what a joke. A few days later I received a box that was shipped to me and found more product and a receipt that they had charged the same credit card I initially gave them in the amount of over $324.00. I called their office and told them that nobody mentioned anything to me about sending me more product and that I did not authorize that credit card charge. After some arguing she sent me a shipping label and I returned the box to them. It took them several days to get the refund done on my credit card but it finally went through. I called them after 21 days telling them their products weren't working for me and wanted my money back. I was told that no one would have ever told me there was a 30 day money back guarantee. The salesgirl did tell me that straight out. After arguing with the person on the phone she finally said it would be up to their claim department to look over my complaint and get back to me within 24 hours which they never did. I had to call them and was told my claim had been denied. I again argued with the person on the phone and asked to speak to her supervisor and she said there was no one else to talk to that she was it. I went as far as offering to send back all of the unopened products asking for a refund for those products and again she did not want to help me. I kept at her and she said she would put in another claim asking for me to able to return the unopened products. 24 hours later I did get a call back telling me the second claim had also been denied and there was nothing they could do for me. After more heated conversation I had enough and hung up on her. If you are ever approached by these scam artists walk don't run as fast as you can! I regret that I didn't do the same.
Entity: Tucson, Arizona
21, Report #1036614
Mar 21 2013
06:58 AM
Basic Auto Sales Unscrupulous dealership Ashland, Virginia
My boyfriend and I visited Basic Auto Sales in March 2013 based on their guaranteed credit approval and the selection (and prices) of the vehicles advertised.  He was careful to make sure he chose a vehicle that he could well afford based on his current income.  When we got to the dealer, none of the vehicles advertised were on the lot.  Bill Temple (salesman)/finance manager quickly placed him in a beat up Cobalt with the check engine light on because the previous owner missed an oil change.  This was the only vehicle that would work with their [mysterious] program despite it being several thousand dollars higher than the vehicles he was considering.  They told him point blank that he had no other options than to buy from them or a buy-here, pay-here dealership and treated him like a third-class citizen at best.  We left immediately after they separated us, put him a closed, locked office and attempted to have him commit to a vehicle without my [financial background] inputlittle did they know, I held the cash. After the finance managers rude and snarky comment, I took it as a challenge.  I called my mechanic who referred me to JakMax Auto Sales in the West End.  PEOPLE OF RICHMOND, just because you have bad credit, you do not have to drive an un-maintained, high-mileage vehicle in POOR CONDITION that you HATE for a cost and interest rate you simply cannot afford!  JakMax works with lenders in the area, NOT CAC, and also guarantees you financing.  UNLIKE Basic, this dealer is trustworthy, respectful, compassionate and has excellent quality vehicles at truly great pricing!  Basic AS wanted to charge over $1000 in finance and bank fees in addition to incredibly high interest (29%+) and required a two year warranty with over 100% markup/profit to the dealerwhich covered almost nothing [by the way, its ILLEGAL to REQUIRE a third-party warranty on a loan].  All in all, he was being strong-armed into a 2007 Cobalt, which needed heavy body work, had a check engine light on for the low-low price of $2000 down and several hundred dollars a month for 2 years (total cost almost $13k for a $6200 car=buy-here, pay-here territory).  Those with poor credit are people toolike my boyfriendand if you are wise, you will consider ANY other option before visiting this ethic-less dealership. JakMax Deal: 2006 Saturn Vue, Good mileage/year, 3 year/unlimited miles comprehensive warranty AND allowed to take for a pre-purchase mechanics inspection (Basic did not allowsuspicious!!?).  Blue book on the Vue is $6900; total cost despite poor credit (incl. warranty [sold at cost] VA tax, title, tags, [low] processing fee and ALL interest over the loan) $8017.  Down payment MUCH lower than Basic AS and monthly payments almost $150 less/ mo. for 21 months vs. 24 at BAS.
Entity: Ashland, Virginia
22, Report #1276424
Dec 27 2015
09:03 AM
Basic Internet T-Mobile Reseller ISP, Internet, Broadband Internet
I ordered Internet services from Basic Internet a T-mobile reseller.  They sent the device it was slower than promised. I asked to cancel service after attempting to get online. I asked them for a refund as their site promises within 15 days for the device (not the service) They have stalled me when I have called them repeatedly and sent numerous emails. Even though I requested the refund within the 15 day period for the hotspot, they are still stalling and refusing to refund me. I have a recorded message of a CSR there saying I was entitled to the refund and am sending this to BBB.
Entity: Internet
23, Report #707891
Mar 18 2011
06:47 PM
Steps Towing Lien on Drivers License Tampa, Florida
Hello this is my delima. My mothers vehicle was involved in an automobile accident which ended up being hit by a semi truck due to another vehicle. They vehicle was undriveable and almost crushed due to the extent of the crash. The vehicle was towed to a Stepps towing in Tampa,FL and the car which caused the accident insurance (Geico) deemed the car a total loss and since paid the value of the veh to my lien company but split the insurance value between both vehicles semi truck and hers.  This happened in MAy 2010 and now my mother purchased a new veh this month and discovered Stepps Towing placed a lien on her drivers license. Is this Legal? Since the car was deemed a total loss and was non opearational is she responsible for paying this fee of $390.00. What should i do and what direction should i head in. Thanks for the replies.
Entity: Tampa, Florida
24, Report #221607
Nov 21 2006
07:57 AM
Easy Steps Solutions ripoff Daytona Florida
I went to search on the internet on yesterday and entered the fax number for easy steps solutions and got this site. This company talked about a 12,500 grant I was eligible for that I never received. I entered some information on yesterday and thought maybe I could pull it up. I need to try to get my money back. My situation is much similar to the other stories I read. Please help me. Slovicka hazlehurst, MississippiU.S.A.
Entity: Daytona, Florida
25, Report #822413
Jan 13 2012
04:09 PM
Liberty Basic - Shoptalk Systems Liberty Basic (famous) Cheated Framingham, Massachusetts
Liberty Basic will not even respond to the Better Business Bureau at Boston Massachusetts. After complaining to Liberty basic twice I went to the local BBB & here's what I got. Everything stills remains dead cold. The BBB Replied: This notification is in regards to your complaint submitted on 1/5/2012 2:43:10 AM against Shoptalk Systems. Complaint # 8869368. Your complaint has been sent to the business for their response. Once the business responds to BBB, we will notify you via email and provide you with the response. The text of your complaint may be publicly posted on BBBs Web site (BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information when you tell us about your problem or in your desired outcome. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. BBB may edit your complaint to protect privacy rights and to remove inappropriate language. Thank you. Better Business Bureau BBB serving Eastern Massachusetts, Maine, Rhode Island and Vermont 290 Donald Lynch Boulevard, Suite 102 Marlborough, MA 01752-4705 The result = ZERO. It seems that Liberty basic is a 1 person enterprise that's interested in getting people to send them money! I did not get my activation code & I did not get my Liberty Basic 4.0 disk. I did get to send them $76 USD though. - GRRRRRRRRR !!?!    
Entity: Framingham, Massachusetts

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