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CLASSMATES COM Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #513735
Oct 23 2009
08:39 AM
Classmates,com Classmates Switched my gold membership manual renewal option to automatic renewal without my consent or knowledge. woodland hills, California
I have been a paid Gold card member of for a couple of years. Last year when my membership expired my account was automatically charged a renewal fee of approximately $35-$39. I did not realize at that time that my account was set up for an automatic renewal and therefore I just chalked it up as my mistake. I immediately logged into my account and changed my yearly renawal status to manual renewal so that I would not get charged unexpectedly again when my account expired this year. On October 21, 2009 I discovered that charged my bank account for another $39.99 yearly renewal fee. I immediately logged into the site to protest and immediately cancel my account. I discovered that my renewal setting had been switched without my knowledge and the company once again charged me for a yearly renewal. The company now refuses to delete my account at my request and obviously refuses to provide any ligitimate customer service because they know that they are intent on defrauding unsuspecting consumers. I would highly recommend that you do not provide this company with any means to charge you unexpectedly as they have done to me and many others. I will never do business with this company again and I would highly discourage others because this company should not even be allowed to remain in business with the fraud that they are committing.
Entity: woodland hills, California
2, Report #418548
Jan 31 2009
12:35 PM unauthorized credit card charges Woodland Hills California
I was duped into signing up for a special $3.95 Gold membership only to find out that at a later date they automatically charged my credit card $39 for access to their site. Not only do they not answer emails or phone calls at 425-917-5000 now i can't even sign in to my account. Don't fall for this scam. This company also has several Federal lawsuits against them. If you have been ripped off by them then try to contact them at the following address and phone number: Mark Goldston - President Classmates Online, Inc. 21301 Burbank, Blvd., Fl. 3 Woodland, Hills, CA 91367-6697 1-818-287-3000 Bill Estes Park, ColoradoU.S.A.
Entity: Woodland Hills, California
3, Report #156031
Sep 05 2005
11:11 AM
Classmates Travel Values Plus Team ripoff by Classmates Com scam Shelton Connecticut
I just paid a credit card payment for the first time online, clicked on an entry that looked unfamiliar, you guessed it WLI* for $6.00, I had no clue what this was, so I looked it up on internet, still had no clue. Disputed the charge with credit card co which immediately credited this month's charge back, but we went back to renewal period of card 4/11 and it was charged that far back. FINALLY got a response to phone number 1-800-890-4892 and selected 3 and FINALLY talked with a human who very sarcastically informed me that I had entered my email twice and clicked on accept while logging of an offer to join I informed her that it was an exit from site scam and I had already contacted my credit card co. who would pursue the matter as fraud. Very unfriendly response, but got immediate cancellation and refund confirmation while we were speaking through my email, they are certainly efficient even if they are sneaky thieves. This makes the same thing, REMEMBER THAT! Be sure and select 3 on their phone service. I did get confirmation number of cancel and refund to give to credit card company, too. Donna St Joseph, MissouriU.S.A.
Entity: Connecticut
4, Report #105723
Aug 27 2004
11:20 AM
Wli Reservation Rewards ripoff unathorized billing without solicitation when I into the website classmates .com Jersey City Internet
I went into the website classmates .com to find old classmates when I signed up for it there was nothing about signing up for anything else. When I wenr into the internet to do my online banking which I do alot I noticed a charge for one dollar. I called the bank and they gave me the phone number. I called them and they told me that I sighned up for it at I never signed up for anything but I think its a terrible when a person gets taken advantage of by these companies. I know it was just one dollar but the person I spoke to at the company told me that after my membership to classmates expires I will be charged 10 dollars a month this is outrages. This company should be reported to the better business bureau. Denise Jersey City, New JerseyU.S.A.
Entity: Internet
5, Report #402058
Dec 16 2008
03:08 PM
Privacy Matters 123 And scammer b****rds! Both classmates/com and privacymatters123 Internet New York
I signed up with recently. A month later I notice $39 charges on my credit card from a company called privacy matters 123. I'm like WTF is this and who is privacymatters123??? It seems that if you mistakenly click on a banner ad on you are authorizing privacymatters to sign you up! Yup, it's that easy. They are partners with It's too bad classmates/com is so frigging greedy that they need to sell its members info to another marketing company. They lost my business forever. I asked privacymatters how they got my info and this is what they emailed me... because of these b****rds. Thank you for your email and I apologize for any confusion. Your membership record indicates that you agreed to try Privacy Matters 123 when you clicked on a banner ad presented on the website you were visiting. Additionally, by accepting the trial membership, you agreed to be enrolled using the billing source that you authorized and that after the trial membership period, you would be billed the program fee. A Welcome e-mail was sent to the e-mail address you provided at the time of enrollment. This e-mail would have also explained the terms of the membership as well as the benefits you are entitled to. If you are not completely satisfied with the program, you can cancel at any time. We are available from 7-11PM EST Mon-Fri and 8AM-5PM EST on Sat. Please feel free to reply to this message if you have additional questions or concerns. Thank you, BETH D east greenbush, New YorkU.S.A.
Entity: Internet, New York
6, Report #81942
Feb 26 2004
10:45 AM
Classmates ripoff unresponsive technical department Internet
My Gold Member (Paid) account with disappeared from their records after my having been a member for only two months. I have emailed them four times, over a two week period, through their system requesting that their technical department fix the problem. They have yet to respond. Two weeks is a long time to be without a service that you've paid nearly $40.00 for. Two weeks is a fair length of time to wait for a response or a fix to the problem. I paid for my membership with a check sent by land mail. They cashed my check without delay. I think they ought to put the guy on my problem that cashed my check. At least he operates in a timely fashion. I would not have paid for a membership if I had known they don't support the website. Doug Fallbrook, CaliforniaU.S.A.
Entity: Internet
7, Report #679982
Jan 07 2011
01:23 PM
classmates NO WAY TO CANCE, Internet
Like many on this site, they charged my credit card for 39.00, without my approval. When I received my credit card statement was the first time I found out about the illegal charge. In fact the charge card they had used, had been cancelled, and they were able to place a charge on my new credit card. I called my credit card company and placed a complaint. I next called classmates at my own cost, long distance charges, and always they were too busy, and I could hold (half hour or more) or go on line. I went on line and tried to cancel, and I did cancel but here's the gag, they will not respond so that you have 'proof' that you cancelled. So their answer to your credit card complaint is "you never notified them', lie,fraud,rip off artists, etc.
Entity: , Internet
8, Report #235388
Feb 09 2007
11:44 PM
Classmates Scam Artists ripoff Woodland Hills California
Yesterday, February 8, 2007, My bank account was charged $10.00 by, which is partnered with, gave my bank information to this company, to rip me off a mere $10.00. This doesn't sound like much, does it? Multiply $10.00 times a Million paid Customers according to's financial report, NOW, doesn't that sound like you could use it in your bank account? gets a commission from this scam, for example, can you imagine getting 1 or 2 dollars from a million people?For just scamming people looking for friends from High School, who click the wrong POP-UP, thinking that is a reputable company, advertised on MSN? This does add up blatant thievery, into which anybody curious about their friends from High School could fall into. Here is's pathetic explanation of it's Partnership with this SCAM Company :>>Classmates has partnered with Webloyalty and Venture to provide additional program offerings that we feel may be of value to our members. Each of these offerings is completely optional and may include such programs as HomeWorks Plus, Simple Escapes, Travel Values Plus and Reservation Rewards. These offers are presented upon completion of the Classmates Gold membership payment process and appear on their own individual Web pages. Each offering contains specific offer details highlighted in a stand-alone box, which state the length of the free trial offer and the amount of the subscription fee, and provide instructions (including a toll-free number to call) for canceling the membership. In addition, the offer details explain that our partner will automatically bill the credit card used to purchase the member's Classmates Gold membership after the free trial offer expires unless the member cancels. Directly next to the offer details box, the member is presented with two clickable buttons: One labeled Yes and the other labeled No thanks. In order for any trial offers to be processed, a member is required to enter his or her email address and affirmatively click the Yes button. If a member accepts the offer, he or she is sent a Welcome Membership email from the partner within 48 hours of enrollment. Classmates works very closely with our partners to allow our members to make informed decisions when choosing to participate in these optional programs. Please contact our Member Support Team if we can be of any additional assistance regarding this matter. If you want to see for yourself, what kind of company partners itself with Read this link; (((ROR REDACTED INFO FOR SECURITY PURPOSES))) sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. Fred Seattle, WashingtonU.S.A.
Entity: Woodland Hills, California
9, Report #1229901
May 18 2015
10:16 AM
Classmates,Inc. Internet
 I was on a free trial basis.for the past 3 months after i told them to cancel they are still taking my money from my account.i want my money refunded into my account
10, Report #1340214
Nov 28 2016
12:42 PM
Classmates, Inc. classmate ripoff 2016
I applied to about a year and a half ago for updates on my high school information. I paid a fee requesting $7.50 per month. I later came to find a charge of $15.00 applied to my charge but no updates.  My last payment towards that account was taken on 31 Oct. 2016 that was also an extra charge for delinquient funds. The problem was/is I never received any updates to any monthly update but was charged $15.00 each month and now when I go to cancel the account I find I have to pay a fee. Or these qualified 'ripoff artists' or what? What can I do to expose the con artists? Respectfully, Tyrone Nicholson Alumni, C.A. Johnson High School Columbia S.C.  29204
Entity: Internet
11, Report #1289381
Feb 23 2016
06:42 AM
Classmates Scam not listed Internet is a scam.  They do not send an email stating that the account is up for renewal and will be automatically renewed unless we instruct them not to.  The path to find the renew manually area is not readily apparent.  I've asked them to reverse the charges and they have not done so and did not even respond to the request. My advice to people thinking about joining is NOT to do it.  You will lose money for a really crappy service
Entity: Internet
12, Report #158186
Sep 24 2005
11:52 AM
Wli Classmates Rewards ripoff On Line nationwide
i cancelled classmates last aug. 2004 and this charge of $9.00 keeps appearing on my statement monthly. i have contacted the credit card co and they said it has to be cancelled by the co. i have tried. Henrietta ocala, FloridaU.S.A.
Entity: Nationwide
13, Report #404632
Dec 24 2008
10:38 AM
Classmates -Boldly Stealing Credit Card Fraud Seattle Washington
Resurrected a long-dormant (my choice not to close the card account - should have) credit card number and charged me 40.00....I received a call from the credit card company asking me if I used the card. I did not authorize an automatic renewal....why would I since their service is so poor and redundant. They finally offered me half price membership (they want to keep half of the money they have stolen)..... I am charging them with fraud through the credit card company. Walk6miles deltona, FloridaU.S.A.
Entity: Seattle, Washington
14, Report #614639
Jun 16 2010
08:11 AM
Classmates Online Automatic renewal............Beware Internet
Classmates Sucks! They suck you in to automatic renewal and when you go to cancel they will not respond back to you.  This site is one of the worst I've ever come across.  Stay away from this site
Entity: , Internet
15, Report #742599
Jun 19 2011
04:29 AM
Classmates/Memory Lane Deceptive Billing Practises Internet
Like many others I have been ripped off by  I was baited into joining with a special offer of like $10.00 for a year.  I saw no mention of automatic rebilling in the future, although it may have been there burried someplace. A year passed and I noticed a charge on my credit card bill for $39.00 for a renewal of my Classmates membership.  I had not been notified that I would be billed, or given the opportunity to cancel my membership. When I contacted Classmates they told me they could not refund my $39.00 but I could go to their website and turn off the automatic billing for future renewals. It is clear to me that Classmates/Memory Lane is out to ripoff it's customers.  My suggestion would be to notify your credit card company and tell them a fraudulent charge was made to your credit card account. It might also be beneficial to tell them that hundreds of complaints have been registered for the same thing on Tell as many people as you can about the way Classmates/Memory Lane does business and maybe we can put them out of business.
Entity: , Internet
16, Report #869207
Apr 16 2012
08:31 AM
Classmates/ Memory Lane Stop Payment, Internet
I understand the contract of the payments and all.  But last year I thought I had cancelled my Gold Membership.  Well apparently I did not since the money came out of the account again.  I am trying to find a way to stop my Gold Membership and it is not working.  I have been trying to access the Member Care Team and cannot get there.  Always comes up with an error and telling me to try again.  I have used several different browsers and I still cannot get to where I need to be.  Also there is no phone number to call or email to let them know about the problems.  What else can I do?  I need to stop this from going through every year.
Entity: , Internet
17, Report #925926
Aug 11 2012
01:51 PM
Classmates-Memory Lane High School Alumnus, Internet
I joined Classmate-Memory Lane about nine months ago, using my credit-debit card when I was home convalescing from an operation.  When I went back to work I told them that I didn't want to renew my membership.  My job requires me to be on the road and I have no time to mess with computers. I cancelled their authorization to charge my card a few months ago.  Now I just received my latest bank statement and discovered that they charged my account without my authorization.
Entity: , Internet
18, Report #261552
Jul 17 2007
11:31 PM
Classmates Fraudulent charges to credit card, violation of privacy ripoff Internet
I had a 1 year subscription to and chose not to renew. That subscription expired with no problem. Later, I decided to re-subscribe for the '3-month' subcription, however, instead of it expiring, they re-charged my credit card without my knowledge. NOWHERE was it stated that this was an automatically-renewing subscription. Also, during my first subscription, a message intended for a private e-mail to an individual was posted on the public message board, and resulted in nearly costing me my job. The topper now is that the website is unavailable and updating for several weeks now. there is no way to contact them to find out what they intend to do about this fraudulent activity. Teresa Rochester, MinnesotaU.S.A.
Entity: Internet
19, Report #1199414
Jan 05 2015
08:06 AM
Classmates, Inc. Surprise charges! Seattle Washington Internet
This Company has charged my checking account $30 and I don't even know who they are and they do not respond to my email requests for information.
Entity: Internet
20, Report #1125940
Feb 23 2014
06:42 PM
Classmates, Inc retail sales Internet
I was checking my account and saw that Classmates, Inc had taken $39.00 out my account. I did not authorized this transaction! I don't even know who they are!
Entity: Seatlle, Washington
21, Report #59713
Jun 05 2003
04:17 PM
classmates what a RIPOFf! USED my credit card to open up gold membership for someone else. Emailed care member to ask for credit to my account. What i got was that they said that i must share computer with the other person for this to happen. SHARE computer with bunch of different people at work,do ihave to pay for all their gold memberships. ANYWAY AFTER 6 emails to care members thet decided to let me get my own gold membership. At this time i had all i could take with this company so i asked for another credit of the money i had paid again i got nothing. OTHER problems i had was in basic membership(before you had to pay) there was 2 of me listed in my school/whenyou clicked on them for info. One had another persons name attached with all different schools, the other had my name with all different info that i did not give them. so with all this trouble already all i wanted was a credit. still not one given. DONT WASTE YOUR MONEY. CLASSMATES IS NOTHING BUT A RIPOFF. HELP ME GET THE WORD OUT. Rodney MOUNT OLIVE, AlabamaU.S.A.
Entity: Internet
22, Report #666324
Nov 29 2010
10:08 AM
Classmates Exploiting names with defaming products for profit; classmates is losing friends fast Tucson, Internet
Classmates, as well as various other internet sites and companies, are recklessly exploiting affection and an insult to even more than human intelligence.  It is obvious that, though they possibly may not be held liable in court, the completely irresponsible taking of spirit and then using computer programs to make pretense to visits that never occurred is not acceptable.The 3-year valedictorian of Catalina High School says, no to classmates.  I am so very sorry to my fellow students, professors, teachers and administrators that this vain, dysfunctional, irresponsible and secularly exploited website has wasted your affections, wisdom and intelligence, and for less than nothing.  The meaning of the last sentence implies that they gain vanity, less than nothing.  Regardless of your decisions and concerns, you may not find me on  There are surely over 10000 things to say no to on earth, no matter how they are presented...and in fact, often one to no propositions that deserve the full yes, your true love and loves, likes and friendship.From the man who ruled all earth in more than 10 languages from more than as many nations, I have variously been blocked by classmates from even terminating my membership, which I have never paid for, or had paid for me. - internet insanity.  Worse than nothing and a waste of time.**********Les camarades, de mme que les divers autres sites d'internet et les entreprises, exploitent imprudemment l'affection et une insulte mme plus que l'intelligence humaine. C'est vident cela, bien qu'ils ne pourraient pas tre probablement tenus responsable dans le tribunal, le compltement irresponsable prenant d'esprit et utilisant alors les programmes d'ordinateur pour faire le prtexte aux visites qui jamais arriv n'est pas acceptable. Le valedictorian de 3 ans d'Ecole secondaire de Catalina dit, non aux camarades. Je suis si trs dsol mes collgues tudiants, mes professeurs, mes professeurs et mes administrateurs que ce site Web vain, dysfonctionnel et irresponsable et le site Web sculierment exploit ont gaspills vous les affections, la sagesse et l'intelligence, et pour moins que rien. Le sens de la dernire phrase implique qu'ils gagnent la vanit, moins que rien. Sans tenir compte de vos dcisions et sans tenir compte des inquitudes, vous ne pouvez pas me trouver sur le Il y a srement plus de 10000 choses dire non sur la terre, n'importe comment ils sont prsents. ..and, en fait souvent l'un aucunes propositions qui mrite le plein oui , votre vrai amour et vos vrais amours, aime et l'amiti. ***********************Los compaeros de clase, as como varios otros sitios de Internet y compaas, explotan descuidadamente cario y un insulto a an ms que la inteligencia humana. Es obvio eso, aunque ellos posiblemente no pueden ser tenidos responsables en el tribunal, el completamente irresponsable tomando de espritu y entonces utilizando programas para hacer pretensin a visitas que nunca ocurrido no es aceptable. El valedictorian de 3 aos de Colegio secundario de Catalina dice, no a compaeros de clase. Soy tan muy arrepentido a mis compaeros de clase, los profesores, los maestros y los administradores que este sitio web vano, disfuncional e irresponsable y sitio web secularmente explotado ha malgastado usted carios, la sabidura y la inteligencia, y para menos que nada. El significado de la ltima oracin implica que ganan la vanidad, menos que nada. A pesar de sus decisiones y preocupaciones, usted no me puede encontrar en compaeros de Hay sin duda ms de 10000 cosas de decir que no a en la tierra, por mucho que sean presentados. ..and, de hecho a menudo uno a ningunas proposiciones que merecen el lleno s, su amor y los amores verdaderos, quieren y la amistad. Del hombre que gobern toda la tierra en ms de 10 idiomas de ms que como muchas naciones, yo he sido bloqueado de forma diversa por compaeros de clase de terminar an mi asociacin, que yo nunca he pagado por, ni haba pagado por m. De l'homme qui a gouvern toute la terre dans plus de 10 langues de plus que comme beaucoup de nations, j'ai t diversement bloqu par les camarades de terminant mme mon adhsion, que je n'ai jamais pay, ou m'avait pay. *******?? ????? ????? ?????? ?????? ?????? ?????? - ???? ?? ??? ???? ???? ???????? ???? ???????-???????, ?????? ????? ????????. ???? ?? ??? ???? ??? ??? ???? ???? ???????? ??? ?????, ??????, ?????? ???? ?? ?????, ?????, ?????? ???? ??????. ?????? ?????? (??? ?? ??? ??????? ?????? ???? ????? - ???? ???? ?? ???? - ??, ??? ??? ?????. ????, ???.*******?? ????? ????? ?????? ??????? ?? ??? ????? - ???????? ?? ? ???? ?????? ??????? [??????-?????] ? [?????] ?????.  ????? [??? ???] ?? ?????? ??????? ??????? ?????? ??? ?????????? [??? ???], ??????????, ??? ?????? ?? ????, ???, ???? ?????? ??????. ????? ????? (?? ?? ??? ????? ????? ????? - ???? ?? ????? - ??? ?, ??? ??????.  ????, [?????].  ????? ?????, ?????.  [??????].
Entity: Tucson, Internet
23, Report #750590
Jul 08 2011
10:01 AM
classmates memorylane classmates provides no contact information to which a request to discontinue membership can be sent. Internet
Classmates (aka memory lane) provides no contact information to which a request to discontinue membership and automatic billing may be sent.
Entity: , Internet
24, Report #728801
May 13 2011
06:16 AM
Classmates - Memory Lane Classmates - Memory Lane charged my Mastercard without any authorization whatsoever, Internet
Classmates - Memory Lane charged my Mastercard without authorization. Out of the blue, they appeared on my charge card this month. This is outrageous and represents theft. It is just like they stole my Mastercard and used it for theor own use. This company should be investigated and charged for criminal activity.CHARGES TO YOUR CREDIT CARD If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here. Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action. And good luck Let us know how you do! ED Magedson Founder Author of Rip-off Report PO Box 310, Tempe, Arizona 85280
Entity: Internet, Internet
25, Report #333671
May 20 2008
06:50 AM
Shopping Essentials Classmates Classmates' participation in Shopping Essentials Fraud Internet
The Shopping Essentials scam is widely reported, however, the sources of their information must be held responsible also. I signed up for Classmates Gold Membership and as with others, I started being billed for 19.95 for membership to Shopping Essentials. Fortunately, I caught it the second month, called Shopping Essentials, cancelled my membership and was refunded the current month's charges. So I was out 19.95 (money well spent to learn a lesson). Then I e-mailed Classmates about the problem and got a canned answer on how I signed up for Shopping Essentials. The process is rather extensive, including agreeing to policies, etc. It would have been impossible to sign up for the services accidentally. They insisted I agreed to the Shopping Essentials membership. It is apparent to me that Classmates' website has a leakage and they are turning a blind eye to it, or they are a willing participant to the scam. Has anyone else out there experienced the same response from Classmates? Barbara Pipe Creek, TexasU.S.A.
Entity: Internet

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