DEVON GLAZE Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

Your Search: devon glaze

There may be more reports for "devon glaze"

For more results perform a general search for "devon glaze"

Wondering if a report is missing? We DO NOT remove reports.

26, Report #1145013
May 08 2014
08:34 AM
Pagan Magic DAWN GRIBBLE ,Director, I ordered products about 9 months ago, they took the money and did not deliver. Devon Internet
I oredered products from them way back in August 2013. It is now about 9 months.They notified that productes were dispatched but I did not recieve them. They claimed that Royal mail had destroyed the products for some reason. That they would resend them. The sam estory happened again twice. I have asked for a refund and they have now cut off communication. I do not get any response from them regardless of my several messages.
Entity: Devon, Internet
27, Report #421065
Feb 06 2009
01:02 PM
Ryan Gentle - SCAMMER - CHEAT LIAR CHEAT, FRAUD, Plymouth Devon - last seen on the 28th of August using nickname Kira (i.e. Anime Europe) joined, posted once, last seen on the 28th of August using the nickname Kira-sama If you are on those forums be wary! Usually Ryan is easy to find on a forum. He usually has these things on his profile: * Plymouth / Swindon or Plymouth / Tokyo as his locations. * Extreme Sports, Army, Army - Airborne, Paratrooper or any one those combinations as his interests. * Uses the internet address of his current scam as both his e-mail and his web site so look for things like for example. If one or all of these warning signs are found, be very wary! I can confirm that he is being investigated by Devon & Cornwall Police as well as Plymouth Trading standards. Both the old and new Stopryan forums had information on how to pursue a complaint with Ryan and a few forum guys were in the process of taking him to the small claims court. Glenn s CottswoldsUnited Kingdom
28, Report #1160059
Jul 07 2014
10:12 AM
hotstardesign-Turod Armstrong-Devon T Armstrong Defamation Of Character Miramar Florida Internet
Hello, Several years ago when the internet was new to all of us and we were not so careful about who we do business with.I tried to work with him.I have an address,proper licences, and a solid business track record to show for my hard work. This basic fellow has none of the above. I tried to send him a check but he said i dont have an address to send it too .  The following is an excerpt from some of Devon,Turod Armstrongs response and why im mad and taking this to the next level. Hope that this never happens to you as it is impossible to remove these libalious posts.     Hi I am responding to the fake report on hotstardesign and Turod Armstrong this Guy David is a scam artist who has designers to do work on his website and never pays them.. don't be fooled.. He is a creep!Hotstar design is still in business and does not rip off or scam anyone.. scamming is when you steal money from people I never stole or ripped anyone off this guy doesn't have a life! Misery loves company! lol Guess we will see how a judgement against him will feel.   As of today i am taking this to the next level. It is one thing to post something negative about someone ...but a whole nother thing to post these words.Creep,Scam Artist,etc. See you in court.       
Entity: Internet
29, Report #1209073
Feb 14 2015
08:58 AM
living social DECEPTIVE VOUCHERS SOLD BY LIVINGSOCIAL.COM philadelphia Internet
Feeling cheated! We bought a LivingSocial coupon for remote auto start for our car. The business is called ASAP automotive, located in Norristown, PA. When I called up to schedule an appointment the sweet voice receptionist told me to get all the keys for the car. She mentioned the valet key gets salvaged. She never spoke about any additional charges.  Absolutely did not mention there will be additional $155 charge for the service. When we went to pick up the car she came up with a bill of additional $155. The so called 'additional fee' was 1.5X more than the actual cost of the living social voucher!!!We were absolutely surprised ! The receptionist started using abusive language and when my husband said let me record this and post it on you tube- this is how you behave with your customer. She kept quiet. After verbal arguments we called the police. We were given two choices1. Pay for it tonight and take the matter to civil court.2. Leave the car and they will take the auto restart system off at their CONVENIENCE! The fine print says- cars with push start, keyless entry (where key is in your pocket and as you go near the car it unlocks the doors), chipped keys or any addition security system that they need to bypass in order to install auto start kit, will cost additional charges. I didnot have any of those features. I do have remote to open the car doors and to lock and unlock it.Any how They should have told us the additional cost UPFRONT while I scheduled the appointment.I was told it is one hour job and was given appointment accordingly.Then the day before appointment I was asked to drop off the car previous night or by 9AM. after much inconvenience I did drop it off. Never heard back from them till 6PM and finally I called them. It was still not done. Received a call around 7 PM to pick up the car. One hour job took 9AM-7 PM!!!!I contacted living social for such deceptive practise on thier website & they refused to acknowledge. Living social is worst website to buy any deal. Thier customer support is pathetic.
Entity: Internet
30, Report #536869
Dec 11 2009
04:05 PM
DeVon S. Howard - Quality Wholesale Homes - DSH Manufactured Homes ADVICE from Victims - How to get your Money Back if you were SWINDLED by these VARMINTS Internet, Texas
Several of the victims of this deposit collection swindle and/or credit repair scams run by DeVon S. Howard and sons (Chris and Dan Howard) have put together some useful information that can help you get your money back from these varmints. You can download the case files, advise and and information at the website: (((REDACTED))) If you have any success stories (received your refund or won a court battle) or any advise you would like to share with the victims of DSH that may help them get their money back, please contact us as soon as possible. Remember, be sure to file a police report, a Attorney General report, an FBI report and send your story to the media, asking them to investigate this scam.  The more people who join us to help shut down this scam once and for all, the more success stories we'll be sharing with everyone in the future. Let's not allow this scam to go on any longer so more innocent folks get their money stolen. Enough is enough! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Entity: Internet, Texas
31, Report #480726
Aug 16 2009
02:53 PM
Although I reported to IC3 on-line which is the same as reporting to the FBI, my husband and I decided to report to our LOCAL FBI office (suggested by my very helpful sisters). Perhaps a warm body standing before them would result in some action. You have to call for an appointment first, so my husband called and talked to an agent. The agent was very interested in the story of QWH/Goldbilt, etc. and my husband was on the phone with the agent for about 20 minutes. The agent said that time was needed to look over things and wondered if it would be OK to call my husband back, and he said yes. Later in the day, the agent called back. IC3 was checked and there are several complaints filed. The agent said that was good, that when enough complaints are filed, the FBI moves on a case. You are welcome to verify this story. It would be good to have others in the group state what happened when they called their local FBI. PLEASE PLEASE CONTACT IC3 BY DOING THAT YOU ARE ALSO REPORTING TO THE FBI! EASY ON-LINE REPORTING! Complaints filed show the tendency of QWH to scam (vs. the customer didn't understand excuse). IC3, Internet Crime Complaint Center @ At the bottom of the page is File a Complaint, click there The Internet Crime Complaint Center (IC3) was established as a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C) to serve as a means to receive Internet related criminal complaints.
Entity: Washington, Utah
32, Report #488441
Sep 01 2009
04:47 PM
DEVON S HOWARD , DSH HOUSING GROUP,QUALITY WHOLESALE HOMES, GOLDBUILT.COM Aka GOLDBILT.COM DSH Threatened to keep deposit when we refused their undisclosed changes to contract Washington, Utah
I am going to make this short and sweet, as we were able to get some of our deposit money refunded, and signed a promise not to pursue legal action in the future.  Even though we will never get any more money back, I wanted to post our story so that other consumers will see these stories before they get scammed. In the Fall of 08 we began looking at a manufactured home as our only option to get out of our rental apartment.  We discovered Quality Wholesale Homes/DSH and got started. Things started ok.  Our salesman sent us a DRAFT contract with the options we had selected over the phone.  He told us to sign it to show we accepted the options as listed, assuring us that this would not bind us to anything and we could cancel at any time and receive our money back.  We sent our $2500 deposit. Next came our final contract that would outline the total costs, to the penny.  When we received that contract, it had suddenly grown and included charges for things like tires and lights and brakes for the truck that would haul the house, and we called to ask why those charges were not disclosed earlier. These charges totaled another 3,000 to 4,000 as I recall. Our salesman was conveniently gone on vacation.  Another took over.  He told us well those things are required.  We said yeah, we can figure that out.  You knew they were required, so why weren't they listed up front?  He hem-hawed around and we told them we didn't like their little sleight of hand, so we wanted our deposit back.  He said No.  Then the threats began.  He threatened that not only would he not refund our money, but that he would place the order for the first contract we signed (the one called a draft and was not binding) and that we would be liable for the $40,000+ that was listed on that contract.  He told us that they would have it built and that it could sit in storage and we would still have to pay for it. We were quite frightened.  We let it drop for a day or two so we could think.  We made more calls.  The owner/bossman Dave Higbee also refused to give us our deposit back. Finally, I had an idea.  I wrote a letter to Fleetwood, the acutal manufacturer of the homes that DSH/QWH sells.  I sent it to the CEO and another prominent individual.  I told THEM my story and advised them to cut off relations with DSH/QWH before Fleetwood's good reputation was ruined.  I cc'd Dave Higbee, of course.  Within a week, we got a call from Dave Higbee offering us half of our money back.  We were glad to get anything back, so out of sheer delight we accepted and signed a waiver promising no legal action in the future. SO... learn from us... these guys are crooks... and with anyone else... DON'T SIGN ANYTHING!!!
Entity: Washington, Utah
33, Report #55799
May 05 2003
08:11 PM
Innovational Services Peter O Kane Mike Aquilino Pscho Babble ripoff fraud business Haverford Pennsylvania
Beware.. This is Voo Doo Pscho Babble. Meant to confuse you and take your money. I checked their credentials. They have done this before as The Raphael Group. Bob Devon, PennsylvaniaU.S.A.
Entity: Haverford, Pennsylvania
34, Report #129514
Jan 31 2005
02:20 AM
WPI*IFRIENDS ELITE ripoff Billing on credit card Florida Internet
Have just received telephone call from my bank asking if I recognised a whole series of billings from WPI*Ifriends - totalling 450USD. As i didn't, bank have cancelled the charges and also replaced credit card. What I want to know is how they got my card number Alex DevonUnited Kingdom
Entity: Florida, Florida, Internet
35, Report #83460
Mar 10 2004
05:32 PM
Moving Services - Moving Star Moving Services is moving scam ripoff North Miami Beach Florida
Moving Services tried to rip me off, and got some of my money! I am getting prepared for a move to Japan and was looking for a moving company and getting quotes from some companies online (my first mistake). Anyway, I had them set up to come get my things and had to give them my CC # (another mistake). Just more than a week before they're supposed to come, I was talking to my friend already in Japan and he was telling me to make sure I have documents and stuff for customs. He knew somebody that just arrived and couldn't get his things because he didn't have the customs paperwork! I call this guy I was working with (Victor Dominguez) and ask him about this and about the weighing of my goods, which I know would be done at sometime. He assured me that I needed no documents and my stuff would not be weighed! I became more curious so started to do some research. I read some interesting things on and I found the company name on one of their black lists. I also found the owner's name with another company-- Moving Star-- and found some reports on this site about Moving Star. I tried to contact this Victor to question this, but could not get through. I was continually put on hold, disconnected, and got no call back. So, I decided to send him an email requesting to cancel my move. Within 10 minutes of sending this email, I received a call from a dispatcher at the company saying he got an anonymous email from me saying I want to cancel this. He basically told me that they were going to charge me 30% of my estimate ($630) and he hung up on me! Less than 10 minutes after that, I received an email from Victor (who, by the way, was not there to talk to me) quoting their Order for Service that states all cancellations must be made within 10 business days of scheduled move date. Their Order for Service also states that contracts will not be accepted without a complete item list (which I never sent) and that this Order for Service must be signed and faxed back to them (which it never was)! After being hung up on by the Moving Services dispatcher, I was concerned and decided to contact my credit card services and inquire about stopping something from being charged. The gentleman with the CC company asked if this was the $630 charge just made to my account by Moving Services. Apparently, just after the guy hung up on me, he immediately charged my card!!! Now I am in the process of a dispute of these charges. I am also going to try my best to ensure that this causes Moving Services more than the $630 they want to charge me! Andrew devon, PennsylvaniaU.S.A.
Entity: North Miami, Florida
36, Report #30129
Sep 16 2002
10:34 AM
Raylene Van Worth is a rip off fake Sittingbourne
I live in England and was recently sent a letter from Raylene telling me I am coming into a very lucky period in the next month. The letter asked for my birthdate and also asked me to send 19.95 for a personal reading and a lucky Charm. It appears that she is now extending her fraudulent claims outside of the United States. I believe that she has probably bought lists of peoples names from database companies and is doing huge mailshots probably all over Europe now. How many people in other coutries is she trying to con and how can she be stopped. I did not send her any money but sadly I am sure lots of people have. Thank you for the rip-off report. When I did a search of her name your site came up, so at least some people may be spared being conned. Valerie Crediton, Other CLICK HERE: Raylene Van Worth Psychic Ripoff Victims: get your money back NOW! **UPDATED info: Contact the New Jersey United States Postal Inspector IMMEDIATELY!
Entity: Sittingbourne, Other
37, Report #523710
Nov 14 2009
03:08 PM
Steenmick Auto & Empire Auto Devon McDonalds Auto Dealer Bronx, New York
Devon McDonald stoled my money. He promised to sell me a car 325i BMW that he purchased from an auction as a dealer. He asked for a Three dollars certified check depoist to clear the car from the auction which was half the price of the car. I have been waiting for this car to be transported from an auction in Illinois and each week is a different reason why the car has not gotten to me as yet. On 11/13/09 He informed me that the car has arrived to his place and he is having it checked out and would be deliver to me that day. He also wanted me to put insurance on the car, but failed to provide me with a VIN # Since then his phone has been turned off and he has not returned any of my phone calls   
Entity: Bronx, New York
38, Report #798088
Nov 14 2011
10:50 PM
Turod Armstrong Hotstar Website Design Devon the designer Scam, unprofessional, AVOID!!! Internet
Don't be scammed!!! I hired this guy to do an extremely basic wordpress design for me. It looked good at first, but after I paid him I realized that it was loaded with broken links. When I brought the problems to his attention, he ran away with my money and stopped responding to my emails. I would not recommend working with this guy ZERO professionalism and inflated/fake resume.
Entity: , Internet
39, Report #839918
Feb 15 2012
08:28 PM
Simmons Their Beauty Rest-Black-Devon extra firm mattress is an absolutely terrible mattress. Norcross, Georgia
I tried out a Simmons Mattress (Devon, Beauty Rest-Black) in the store but when it arrived at my house, it was a completely different mattress.  While the mattress is supposed to be extra firm, in the store, it felt comfortable.  I have had the mattress in my house for four nights and each night my fiance and I have to get up and take advil or move to another bed or couch in the house.  The mattress is making our bodies ache.   When we contacted the company, they have given us the run around, saying that they can't take it back and that they can't help us with the warranty , that we have to go through the company from which we bought it.  To top it all off , the box -spring arrived damaged and the mattress slides off the box-spring. Please do not waste your money on this very expensive mattress so that you won't have to waste your time dealing with Simmons.  They are an unreliable company.  No wonder they declared bankruptcy a few years back.
Entity: Norcross, Georgia
40, Report #205764
Aug 12 2006
07:29 AM
Mutual Warranty Company - Devon Johnston FRAUDULENT BUSINESS PRACTICES ripoff Denver Colorado
I paid Mutual Warranty $754 to provide coverage on a home that we purchased on 6/28/06. We chose MW because our experience with American Home Shield had been less than satisfactory . I was informed by the agent, Mike, that I had to pay for the warranty about 2 weeks prior to taking possesion of the house to allow for processing of paperwork. I paid for the warranty on June 19,2006, with coverage to begin on June 28,2006. I received the warranty on/about June 22,with confirmation of coverage. On August 10, we discovered that the valves underneath the kitchen sink were leaking. I called the 866-968-8825 customer service number and was on hold for more than 20 minutes. When my call was finally answered, it was obvious that I was not speaking with someone whose primary language was English--in fact, I was calling Panama! The agent put me on hold, and then someone answered billing. I explained to Gino that I needed a plumber, not billing. Gino informed me that my contract had been cancelled!! I was taken aback--I had paid for this contract via American express, so billing could not be the problem. When pressed as to the how/when/why of the contract cancellation, Gino informed me that the president of the company has decided not to do business in Florida and that all Flodia contracts have been cancelled!. It really sounded fishy, so I pressed further , and only then did Gino finally admit that the state of Florida had issued a cease/desist order that prohibited them from doing business in Florida. When I asked when and how I was notified of the cancellation, Gino told me that I was telephoned in late June. I have NEVER receievd a phone call (verified by my caller ID logs), and e-mail, or a certified letter informing me of their actions. Further, they wrote a policy on a property when they knew they could not and took my money. Had I not needed a plumber, I never would have known that my contract had been cancelled. Luckily, this time it was only a $175 bill. I hate to think what it could have been. And, this company has mad no effort to refund the $574. The name of the principal owner is : Devon Johnston. I have contacted the Colorado Attorney General (303-866-3611), the Florida Attorney General (850-414-3300) and the Denver BBB. I would be most interested in prosecuting this company for brach of contract and would join a class action suit. Deborah Ormond Beach, FloridaU.S.A.
Entity: Denver, Colorado
41, Report #309484
Feb 16 2008
02:34 PM
Capital Distribution Group Send 20 & We'll Send You 9000!!! Toronto Ontario Canada
For about 2 weeks I'd been receiving unsolicited phone calls late at night and the callers all had an American accent yet despite my polite 'No Thankyou', the calls continued until 18/02/2008. On this date I received a letter in the post the envelope of which struck me as odd; although my address was correct, the envelope was marked Air Mail yet the franked top right hand corner said Royal Mail Postage Paid GB. Curious, I opened it to find 2 A4-size sheets inside, each crudely printed on an ink jet (as opposed to the litho-type printing used by genuine companies) in green and red. Comparing mine to those already featured in Rip Off, my letter appears to be identical in every respect to those which other people on this forum have received ie you must reply within 7 days to claim your 9000. However, it is odd that the claim form isn't dated and the covering letter states that the cheque will only be paid to the sender who's claim form bears the winning number - yet there's absolutely no indication of what the (so called) Number actually is! The final clue that this is a full-blown scam surrounds the company's (so called) promotion of fine Jewellery which, in this case, is a Diamond and Sapphire Pendant layered in 14 karat gold. In reality, it's probably cheap rubbish dipped - or plated - in gold. Look at the word Karat. In the English language, we spell that word with a 'C' - Carat - and 14 is most unusual; 9 carat gold is the norm whilst 18 carat is also well known but 14???????? REMEMBER! To win genuine prizes, you need to enter competitions and if you win, genuine promoters never beg for money up front on the scant promise of a massive win. Think For a Moment. Would you give a complete stranger a cheque for 9000 or send him / her a piece of valuable jewellery????? I rest my case. Nigel Plympton DevonUnited Kingdom
Entity: Toronto, Ontario
42, Report #224048
Dec 06 2006
01:54 PM
South African Airways Express Lied to, ripped off, and dismissed ripoff Johannesburg South Africa
While traveling from Gabarone, Botswana to the United States in August the ticket agent for South African Airways Express in Gabarone told us that it was Company policy on that date, because of the threat of terrorism, that passengers check all electronic goods in their baggage. Upon completion of our flight we discovered that it, in fact, there was no such Company policy, and that my computer had been stolen. When contacted, SAA Express said that it was company policy to NOT reimburse passengers for stolen electronic goods if they were stolen in checked in baggage, and because their web site warns passengers not to check in electronic goods they had no liability. When informed that we were directed by their employees to check our electronic goods in our baggage, and therefore, believed we had no choice, the response of Customer Serices was too bad. All of my appeals went for not. We were informed that they conducted an investigation, but neither I nor any of my witnesses were ever interviewed. They now say the case is closed. Clearly, we have an airline that implicitly condones the criminal behavior that they apparently can't control of its employees. At the very least, they refuse to take responsibility for their employees. My advise to the public is, do not use South African Airways Express in your travels unless you absolutely have to, and even then don't take anything more than a toothbrush with you. Alexander Devon, PennsylvaniaU.S.A.
Entity: Johannesburg, Nationwide
43, Report #47107
Feb 26 2003
06:06 PM
Personal Marketing Associates consumer rip-off fraud King Of Prussia Pennsylvania
Entity: King Of Prussia, Pennsylvania
44, Report #1172048
Aug 24 2014
11:02 PM
Freedom Club Took $3000.00 and has been over 3 years plus prolonging so called funding. Internet
I was introduced and told to join almost 4 years ago. They have taken $3000.00 from me in U.S. Funds.Suppose to get funding for corrupt calculations and laws in commercial law. They have stalled and used various tactics and always changing the format.
Entity: Internet
45, Report #1199405
Jan 05 2015
06:01 AM
mighty deals sold me a faulty android tablet Internet
I brought a android tablet from an online company called mighty deals. It did not work properly on arrival I have sent several emails that they ignore. Before the product arrived they answered all emails with any questions asked so I know that they do get them. I have explained my problem to them and have had no reply. I have since found a website call trust spot where a lot of people have had very similar problems  with mighty deals. They do not have a phone number so can not speak to anyone in person
Entity: Internet
46, Report #1185626
Oct 29 2014
10:36 AM
We took out finance for our caravan with them through CARLOAN4U after setting up the agreement we changed our bank, we have now sent them 5 direct debit forms all off which haven't been processed by advantage. Everytime they failed to take payment via direct debit we paid by card via the telephone. The last time we made a payment the lady assured she would telephone on the number I provided for her, after approximatly 8 weeks (2payments) we hadn't heard anything from them assuming they had taken it from our bank. I then visited my bank to check this and they have no acknowledgment off them trying to set up the direct debit. We then contacted them to discuss this and make payment. We were then told no we are taking the caravan and you have to pay 6000 still in interest. I then contacted my solicitor who contacted them, he also told them again we wanted to make payment. Dispite us trying to set up direct debit, which they said we could only do via there form which they have managed to not process 5. I also asked for there bank details to set the direct debit up in my bank. Or if they could set it up on the telephone, both options were refused. We have done everything in our power to make payment to advantage finance, but they have made it impossible for us to do so. I have now contacted there governing body the FLA who have opened a case to try and resolve the issue and make sure they are following the correct code off conduct. They have also requested they put a hold on any proceedings until they have resolved the situation. Despite this advantage sent 3 men to collect the caravan, they were aggressive, had no ID. Luckily the police drove past and told them that they had to get a court order and that they had to phone them before visiting. it was very frightening, thankfully the police were in the right place at the right time. MY brother also videoed them for evidence, hopefully the FLA will resolve the problem. As my solicitor said they are sharks and they've opened a trap. BEWARE PLEASE DON'T USE ADVANTAGE FINANCE OR CARLOAN4U  
Entity: Internet
47, Report #1188176
Nov 11 2014
10:31 AM
wells fargo brokerage very poor services very rude reply delaware Internet
 This guys have most terrible services with highest charges. I have 401k account with them and wanted to buy ETF USLV but not allowed to buy even with my cash account. When I followed up on phone they said that I can close my account. I swear that if not for my company policy on 401k accounts I would have dumped this guys. Ever hear broker trying to interfere with your investments you buy from your cash brokerage account. Aviod this disgusting broherage at all cost.
Entity: Internet
48, Report #1164588
Jul 24 2014
07:29 AM sally take the money and run run run.... BIDEFORD DEVON UK
I bought a lovely art deco lamp from SALLY at Deco World in Bideford in Devon UK. All went nicely inc transfer of money (£300) then nothing nothing email nothing telephone: all phones disconnected HALLELUJAH have been ripped off: no lovely lamp ; no momey ; no contact; would love to know how people think that doind this is fun...does the money make them happy??...sad people....sad world..... 
Entity: BIDEFORD, Select State/Province
49, Report #1319922
Jul 31 2016
09:03 PM
pep boys bad work King Of Prussia Pennsylvania
I took my 1996 ford truck to get a manifold exhaust gasket replaced and when i picked it up it was worst than it was before i gave it to them. i had a warrenty but it didtn matter they still denied eveything....DONT GET A WARRENTY its not worth spending 80$ or more on warrenty that you wont be able to use because pepboys will find a way to lie about the service done. this is not a good place for some things need fixed on a car because they dont have the experience needed for all work.
Entity: King Of Prussia, Pennsylvania
50, Report #1388018
Jul 25 2017
09:02 AM
Axiom America Unknowledgeable, Inexperienced to Repairing Equipment they Sell/ Horrible Customer Service DEVON Pennsylvania
If you could bear with me for a few minutes I'd like to paint our frustrating picture for you and the entire experience we have had since making our purchase with AXIOM AMERICA. We purchased two printers from Axiom the first week in January 2016, one of the biggest mistakes we have ever encountered is Axiom! We purchased both the Mimaki TS300 and a Mutoh JV900 in the same purchase order. Fuzion put 50% down, making a wire transfer on January 25th. We were so excited to take possession of both printers on February 9th, 2016. Between Feb 9th and approximately 2nd or 3rd WEEK in March several service techs from Axiom traveled to set up the printer. From what we came to understand the initial tech Axiom sent was not educated on the MIMAKI TS300 and the ink was run through the wrong lines and, obviously, the printer was not up and running when he left our shop. When the next service tech came to our shop the last week of February/first week of March he was so angry at the condition of our BRAND NEW printer. He told us the ink was running through the wrong locations and he had to flush the entire system. Over the next several weeks Techs from Axiom came out to get it up and running. At one point we were told our NEW Mimaki would need a new main board BEFORE we ever even got one print from it. At this point we asked Axiom for a NEW Mimaki TS300 in exchange for this one.. Because with all the errors that were made by the Axiom installation techs we felt we had a defective machine. I didn't want a rebuild. We didn't know what problems their mistakes would cause in the long run. Axiom told us they would not replace it. At this point I contacted MIMAKI DIRECTLY and our Rep, Steve was to bring in Mimaki's tech. in which we have much gratitude. We still had to go through Axiom to get registration information, dongle key code, etc. before we could fully use the printer. AND WE WERE BILLED AND PAID FOR THE FLUSHING SOLUTION to clean out the erroneous ink streams. One week after warranty we had problems with the printer stopping mid-print and we were told we needed a new motor. The service call was a minimum is $600 + travel, labor and parts. Fuzion is a one man show. Our output is not huge volumes and we do this because we love it. Ideally, we would love to grow our business and have been talking about adding additional printers and heat presses. Tom has the clientele but he is still paying off two printers that are not running - the MUTOH didn't run from day one buy AXIOM blamed our IT for messing with them when attempting to get them running. Two weeks ago the Mimaki started banding badly (I'm unsure if I'm explaining it correctly) but there are lines running through the prints every 1/2 or so. Tommy ran several head cleaning but it wasn't helping and it seemed like the black printer head was clogged. With several very angry clients because Tom was running behind due to the motor, I sent Axiom a service requisition because we needed someone out quickly. The tech came out, soaked the head IN SOLVENT!!!!, THE WORSE THING YOU CAN DO - IT IS ONLY SUPPOSED TO BE SOAKED IN WARM WATER). The tech ran tests and we were up and running again, $1,000 later. After 3 or 4 days the same thing started happening again and we were told it needs a new printer head. A $3,200 part. Tom is able to get a few prints from it after running it through cleaning again and again but he is wasting so much consumables. We NEVER want to work with Axiom EVER again! Just a side note so you know how Axiom is so dedicated to their clients the Mutoh hasn't given us more than 20-25 prints since it was installed. After installation (at the same time of the Mimaki) they ran test prints and they would come out fine. After a couple days it stopped printing. Our tech would call their tech and they insist that our tech did something wrong. When Tom or our tech would call for help Axiom would refer us to Ergosoft (software), Erosoft would refer us to Mutoh, Mutoh said it was an Axiom problem and around we go. For an entire year we have probably logged on 80-100+ hours with techs, all of which pass the buck. When Axiom's tech was out for the Mimaki he told us that the MUTOH needed a new main board. I guess the problem is that the printer and computers are not playing nice and one doesn't recognize the other. However Axiom, just last week, offered to sell the Mutoh for us and they would give us an excellent price for a new printer! With both issues with the MIMAKI AND MUTOH we went directly to the manufacturers. Both companies sent out Service Techs from their local offices and we didn't have to go to a 3rd party and more importantly we never have to see AXIOM again.

Approximately 272 Reports Found

Showing 26-50 | Showing Page 2 of 11

NewNew UpdatedUpdated RebutalRebuttal PhotoPhoto
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.