GREENPAGES Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1446307
Jun 06 2018
11:13 AM
GreenPages MediaFy Communications GreenPages changed their name again. It's now called MediaFy Communications. Chattanooga Tennessee
This lady Katherine needs to be locked up. She comes around and makes all of these promises, but they only want your bank or credit card account. Once they have that, they just take money from your bank account. You only have 24 hours to reverse it so they do it late Friday afternoon. She has drafted funds out of my account under the following names: Hardwick Publishing GreenPages, Inc Mediafy Communications. I am currently in a dispute with my bank to reverse the funds but this has been going on for about three weeks now. I've gone by the location and it looks like an empty warehouse. Noone ever answers the phone or will call me back. When I finally reached Katherine on her cell phone, she tried to tell me her name is Jane Frye. TOTAL SCAM! Beware of this lady Katherine Schnaufer or Jane Frye. I can't believe these people are not in jail!  
Entity: Chattanooga, Tennessee
2, Report #1320784
Aug 04 2016
07:14 PM
Greenpages Interactive; Green Pages; Greenpages; Julie Deibler; Katherine Schnauffer Fry Breach of Contract, Steals from your Bank Account with NO NOTICE; Horrible Customer Service; Shuts Down your Business Website in Extortion attempt; RUDE Chattanooga Tennessee
Greenpages Interactive sells website design services and promises things on your contract that never happen.  After paying a $200 deposit, they never finished our website, so we built our own website.  After 16 months they draft $750 from our bank account without so much as an email or a phone call.  We called to find out what was going on.  Katherine, the owner, said they were backcharging us for services for 16 months. Nothing on our contract had been fulfilled so she offered build a BETTER website for us and give us free services for 1 year.  I accepted the offer and we itemized the agreement for a new website.  After a dozen emails to the owner with lists of things that had not been completed, I finally gave up on them and completed the website to the best of my ability.  After 11 months our website was shut down with NO NOTICE.  Rather than calling me to determine the problem was and working toward a solution, JULIE was rude beyond belief and said we had not been paying for the site. Clearly this company doesn't have a clue what agreements have been made because they don't have records.  They don't honor their contracts when they are on file and they deny the contents of the contract even when it is written in black and white. In addition, their contract doesn't specify anything about website only covers advertising.  When I look at my Etsy Analytics, we are creating more leads for ourselves than Greenpages ever did. Evidence of the horrible customer service... Julie had the nerve to ask us to pay over $1200 in back fees AND remove our negative review before they would turn our site back on.  BLACKMAIL, EXTORTION... really? Do yourself a favor and stay away from this company!! They don't know how to provide good customer service and they will damage your company by either stealing from you or shutting your website down with no notice.  I looked at their Facebook and noticed others were complaining about the same things, then the comments were deleted.  This company also has an office in Knoxville, TN.  I found a great web design company there.  The company names is JSH Web Designs.  John is great.  I recommend him highly!
Entity: Chattanooga, Tennessee
3, Report #1336402
Nov 03 2016
11:47 AM
Green Pages Interactive Hardwick Publishing, Greenpages, Green Pages Interactive, Chattanooga Web Services CROOKS, CORRUPT, FRAUD, SCAM, RIPOFF Will say anything to get your money. Will take money from your account even if they aren't authorized to do so. Chattanooga and Knoxville TN Tennessee
What a ripoff! This company will say and do anything to get your money, then they take unauthorized money from your bank account months and even years later even though they don't actually provide any services. They make you pay a deposit by credit card or check, then once they have you hooked they don't provide any service, they just keep pulling funds. Nobody there knows that the hell they are doing. A bunch of uneducated crooks that don't know how to communicate properly. STAY AWAY from them. Trust me, there are plenty of other options. Even doing it yourself would be better! They don't know how to advertise, they just know how to con people. Katherine is the owner and she a corrupt, vile person. Don't let yourself get caught up in this web.   
Entity: Chattanooga, Tennessee
4, Report #1367126
Apr 11 2017
02:55 PM
greenpages interactive Catherine Fryfer Poor excuse for a web development company! took me for nearly $4500.00 and never produced a website better than a child could produce! Don't let them into your bank account, it's difficult to get them out of it!!!! Total waste of money!!! Chattanooga Tennessee
When my wife and I first joined with the company we paid our sign up fee with a bank card, did not agree to monthly drafts and told them we would call in to make our payment monthly, well they started drafting automatically, month after month we complained but they continued doing it anyway, finally in the hopes of developing a decent website we just turned a blind eye to it, then the website looked like garbage, they made two more attempts at trying to make a decent looking website and failed misserably! Finally when we ran out of patients we tried to cancel, that didn't work either, they continued to charge my card which resulting in NSF fees from my bank! I probably flushed aroound $4500.00 with these so called web developers. Steer clear of this complany and find someone reputable!
Entity: Chattanooga,, Tennessee
5, Report #1385012
Jul 12 2017
02:20 PM
GreenPages Interactive Hardwick Publishing, Greenpages marketing, Katherine Schnauffer SEO company that is a total ripoff and fraud. DO NOT DO BUSINESS WITH THESE PEOPLE. Chattanooga Tennessee
We made a huge mistake by doing business with greenpages and Katherine Schnauffer .  They sell you on some nice ideas and reassure all your worries and concerns.  However their real goal is to get you to sign up to a contract so you are locked in and basically do nothing at all to help while they collect money every month.    They started by buidling a copy of the website I had already built and did a poor job.  I literally built a better looking website in my spare time.  Typos, incorrect information, it went on and on and took a lot of work to get it straightened out.   While that's not a huge deal by itself we had asked for monthly reports and had promises of X amount of positive reviews and facebook campaigns which never came to fruition in 12+ months.  I had scheduled several meetings with reps and they no showed a bunch of times and the one person who did show up left the company shortly after.  I'm guessing the no shows were because the rep had already quit because the reps name kept changing.  That says a lot by itself. So, everytime I would send an email to Katherine complaining or asking what was happening in the 4, 5 and 6 months that had gone by with no improvements and I would get threats of sending us to collections which was completely unneccsary as we always pay our bills OR I would get reassurances about our website being indexed with any of my real concerns being ignored as if I had said nothing.  It became clear pretty fast that we were dealing with scam artists who were either incapable of good work or simply didn't care to do it.  You probably know the type.  They act overly nice on the phone and go around any concerns and make big promises and then do nothing.  All they cared about was drafting money from our account.  After a while all facebook posts stopped (and they were pathetic in any case) and our website traffic numbers from Google, not from greenpages, showed we continued to go down.  According to my attorney I could sue for breach of contract based on the comprehensive list of grievances but it's not worth the hassle at this point.   After our contract was mercifully up we still continued to be charged every 4 weeks and had to resort to getting an attorney to get them to stop.  This was after written confirmation that our contract was over and we were no longer in business together.  Even the payments were crooked as were were charged 15-16 times when it was supposed to be 12 monthly payments.  They would sneak in little things like that which made it seem pre-mediated.  Sell you a big promise, get you to sign so you have to pay or be in breach of contract and do next to nothing while they get hundreds a month.  Truly one of the worst companies I've ever experienced and I'm never really one to complain as I know mistakes and misunderstadnings happen but this was 100% a ripoff.  When they go out of business, and they certainly will, the world will be better off for it.
Entity: Chattanooga, Tennessee

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