IDENTITYSECURE Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1401769
Sep 22 2017
12:27 PM
IdentitySecure Huge Hassle
I signed up for the free trial in error on 9/7/17. I immediately contacted them to cancel it off. Even though I could provide them with my membership id number, they advised me it was not in the system yet and to wait 24 hours. I contacted them back on 9/8/17 to get the same response. On Monday the 11th I called and again on the 14th, was still getting the run around. I sent an email on 9/14 and got an immediate response stating that they would contact me back within 1 to 2 business days - NO RESPONSE! I have sent a follow up email to see what is going on with the cancellation, mind you I've already had the $19.99 drafted because it is outside of the free trial period. I still have no response. I can't believe that I am still working to have this canceled off. I have disputed this with my bank and am short of canceling off my card to ensure that no further transcations are made. 
2, Report #173270
Jan 25 2006
04:46 PM
Trilegiant AKA TLG Great Fun, Auto Vantage, Buyers Advantage, CompleteHome, Clever Clubhouse, Digital ProtectionPlus, Great Fun, Great Options, HealthSaver, Hot-Line, IdentitySecure, Just For MeTLG Great Fun, Auto Vantage, Buyers Advantage, CompleteHome, Clever Clubhouse There Are Lots More. ripoff, Un-authorized Bank Withdrawals, Un-Authorized Credit Card Charges, Uses other companies to hide their Illegal and questionable business practices Norwalk Connecticut
Trilegiant, in and through their subsiduary companies of TLG Great Fun and Shoppers Advantage and Buyers Advantage VIA Columbia House website, (and according to Trilegiant With Columbia House approval) stole our bank account information and illegally, fraudulantly, without Any Authorization by us, withdrew funds which caused a cascading effect in wiping out the remaining funds that were left in the account because of NSF and related charges that accrued becasue of them illegally taking money that they had No right to. Tanya Boone, ColoradoU.S.A.
Entity: Norwalk, Connecticut
3, Report #592668
Dec 07 2010
10:32 AM
Trilegiant Corporation Trilegiant Corporation Unauthorized ACH checking account withdrawal Norwalk, Connecticut
On April 9, 2010, a Preauthorized Debit appeared on my checking statement in the amount of $18.99. The memo field shows HTHSVRAPR 8007432584, which of course is HealthSaver, provided by Trilegiant Corporation (taken directly from their web site).This was an ACH (Automatic Clearing House) transaction, and my bank, RBS Citizens Bank, reports that this was neither a debit card nor a check, but solely an electronic transfer. Though the dollar value isn't great, this is scary because there's no check & balance system in place for ACH transactions. For example, the last digit of every credit/debit card is a check-sum that is calculated from all of the preceding digits of your real card number. If a credit card number is entered (manually) wrong, there is a 9-out-of-10 chance that it will fail the check-sum test. However, there isn't any check-sum for ACH transactions.Based on the number of reports regarding Trilegiant, it appears that they are either back in the business of ripping people off, or have dodged every complaint thus far and still up to their same tactics.In my case, their fraudulent withdrawal drove my account negative, which forced an Insufficient Funds Fee. I'm fighting it with the bank and have to wait several days for the result. Meanwhile, I can't pay my cable bill because HealthSaver's charge plus the overdraft fee doesn't leave enough in the account.As stated by someone else, *fight this* with your bank, and don't accept any Stop Payment fees or such; the bank is not entitled to charge you for this as this is not a check you've written. You must complain, and then complain some more.
Entity: Norwalk, Connecticut

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