IUNIVERSE SELF PUBLISHING COMPANY Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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26, Report #475422
Jul 31 2009
05:25 PM
Authorhouse / iUniverse Swindled eight thousand dollars after fruadulent contracts to publish book My El Mochito Sephardim From NM. Bloomington Indiana
I am a 75-year-old woman who has been swindled by iUniverse and Authorhouse Publishing Companies. I wrote a novel entitled, My El Mochito Sephardim from Northern New Mexico. It is written in English and peppered with the Ladino language. I wanted this novel to be in print before I die. The money-including my credit card number - was at their disposal. Each time they made a mistake I sent a corrected version and they charged me for each of their mistakes. They used a one-size fits-all technology and it is impossible with two languages. By the time the book came out, the sum totaled more than $3,000.00 and unacceptable. I don't have the complete sum because I am partially blind and need help to go over the figures. I instructed them to stop the presses and credit the sum back to my credit card. They refused and kept over $3,000.00. In December of 2008, I submitted the novel to iUniverse not knowing that they had merged with Authorhouse in 2007. In hard-sell tactics, a woman by the name of Kathi Wittkamper talked me into hiring one of their editors. She assured me that someone with knowledge of the Ladino language would edit my novel to my satisfaction or the money would be credited back to my credit card account. The letter that followed our telephone conversation is attached. The amount came to $4,800.83. Needless to say, they assigned an editor without any knowledge of the Ladino language and she treated it as Spanish, issuing suggestions. I called Ms. Wittkamper immediately and told her that the editor had no concept of the Ladino language spoken by Spanish Crypto Jews their culture or the terrains and to please credit the money back to my credit card account. They refused and kept the $4,800.83. I am asking for a federal investigation into the tactics used by Authorhouse and iUniverse. It's called White Collar Crime. Scams of this magnitude must be stopped immediately. Searching the internet I found authors warning other author of scams by these publishers. Jo **** Rio RAncho,, New MexicoU.S.A.
Entity: Bloomington, Indiana
27, Report #955342
Oct 15 2012
01:44 PM
Iuniverse has ripped me off in every area of my book. From reporting known sales and report to IRS. Internet
Iuniverse is nothing but a rip-off company. They sent an amount to the IRS that did not not match my   sales and then took 28% off of the amount that they owed me of which I did not give them permission. Second I paid to have 100,000 e-mails sent out and according to them I did not sell one book.                                                                                                                                                                                                   I also know of sales from my book that are not showing up on my iuniverse sales and royalties account. Now they want me to send them proof of sales that I know of before they give me credit.
Entity: , Internet
28, Report #356471
Jul 28 2008
11:12 AM
Dorrance Publishing Company deceptive - lost $15,000.00 Pittsburgh Pennsylvania
Dear Sirs, Dorrance Publishing Company list in the Yellow Pages as a legitimate 85 years publishing company, providing subsidy publishing for what turned out to be $15,000.00. The hype at the outset is that your book is a viable, sellable product, capable of selling millions, only to receive on one $10.00 check from books sales. From 2004 to 2007. In April 2006, the book listed on the website. To date, one year later, upon my inquiring 07/25/08, they removed the book from their home page, as they have been continually selling the book and not providing me with royalties. As it stands, they have never paid royalties, but continue to list it on amazon and with at least three different bookstores. They have taken my identify and my book, and they receive royalties. The contract term as run, and I have been ripped off, as they continue to list and sell my copyright. Belinda chattanooga, TennesseeU.S.A.
Entity: Pittsburgh, Pennsylvania
29, Report #955292
Oct 15 2012
12:25 PM
American Publishing Company case in progress... Minnesota
I was sent a text today, saying that they were trying to contact me about a $250 gift card to walmart. I vaguely remember entering a contest for something like that, so I called the number. They offered me five magazines for five years, saying they're trying to circulate magazines in my area. The text had woken me up, so I wasn't quite awake enough to catch the subtle signs of a scam - first they said the magazines were free, then said it would be only $3.99, which I assumed was a processing fee. Then they said it would be $17 and some change every month, then went to $34.58 every month, but that price would pay for two months at a time, meaning I would only have to pay it for the first half of the subscription period and the rest of the period I could just relax and enjoy the magazines. It still sounded like a decent deal, so I went ahead with it. They said the first payment would be made immediately, but since they don't allow multiple payments within the same 20 day period, my next payment wouldn't be until December 1st. They were very very nice, and thus I was persuaded easily. Then I read the reports on here, and immediately I called their customer service number to cancel. The first guy who picked up sounded like he was about to cry before I'd even said anything. I told them that I had to cancel because I had taken another look at my finances and I wouldn't be able to afford it. I wasn't looking to start any conflict, I just wanted my subscription cancelled. So he transferred me to another person, who also sounded upset, but told me he'd cancelled my account. It seems way too easy though, he didn't ask for a confirmation on anything. I said, I need to cancel my subscription. He said, Can I ask if we did anything to change your mind? I said, No, I was just looking at my finances again and realized I couldn't afford it. He said, Alright, I took care of it. I said, It's cancelled? He said, Yep. Then we ended the conversation. Honestly if not for the reports on here I would not have caught the scam. They still got my first payment, because I was feeling way too badly for the guy to ask for a refund. Honestly, if all your associates on your customer service line sound like their dog just died... that says something about the job conditions. I'm actually worried about the employees' wellbeing, in addition to my own concerns. The name of the account that took the first payment from my bank account appears as MagazinesXXXXXXXXXMNXXXXXXXXXXXX9721 and the customer service number was 1-888-906-0162. The number that sent the original text was 1-800-340-0539.
Entity: , Minnesota
30, Report #977031
Dec 02 2012
07:43 PM
XLIBRIS Publishing Company SCAM Publishers Bloomington, Indiana
After spending 2+ years putting together my late stepfather's WWII memoir, including photos, captions, dialogue and researching other unit members who were motion photographers during the Italian Campaign and served with him, I was very happy that the promise I made to Burke that I would publish his book I was able to fulfill.  THAT was my dream. Now for my nightmare -- From start to finish, dealing with Xlibris! We purchased the top of the line package deal which pretty much included everything. Their editors can't spell and we spent HOURS correcting their edits! The quality of the paperbacks -- we ordered hard cover and paperbacks -- was despicable!!! Pages torn, stuck together, words missing, the cover was urine-yellow -- they misspelled the author's names on the binding as well as the front cover, no returned phone calls, being brushed off constantly by their manager, we had to send boxes of our books back several times with post-it notes showing where they screwed up -- we still have boxes left of books we're too embarrassed to sell or even GIVE away because the quality of their publishing and printing STINKS big time! Like the other complaints against Xlibris, my royalties wouldn't even buy me a cup of coffee at Starbucks! Meanwhile, Xlibris, Amazon, online book sellers and other venues have made mega bucks and I've seen next to nothing in any royalties. I recently received a check for $3. Whoopee!!! As an author who spent over $5,000 from start to finish at Xlibris, I haven't even come close to half of what I paid.  Dealing with Xlibris was a total nightmare!  I reported them to the Better Business Bureau a few times but never got anywhere. So author beware...Xlibris is only out for themselves!
Entity: Bloomington, Indiana
31, Report #1093704
Oct 22 2013
08:36 AM
Entity: Internet
32, Report #782735
Sep 28 2011
11:10 PM
Xlibris Publishing Company Xlibris Publishing is a scamming company Bloomington, Indiana
my complaint has also been filed with the following: Indiana Better Business Bureau ID 7983707  09/15/2009  Arizona Attorney General consumer complaints RE: CIC-16764 Apx. Sept 2009,Indiana Attorney General RE: File No. 09-cp-60726  Sept. 26, 2009 ABC-15 ivestigator Joe Ducey Apx June 2010. The BBB accomplished nothing and I am assuming that it is still being investigated by the others.I've sense read other complaints regarding Xlibris through Writer Beware Blogs, facebook, and Ripoff Report and they all sound pretty much like my complaint.     Originally I contacted Xlibris for publishing information. They sent me the information in packet form through the US mail. From that point on they called me from one to three times a month checking to see if I was ready to publish. Eventually I sent them my manuscript and I made another book over the next few weeks. After a few weeks they called me,we discussed publishing packages and I agreed to go with one of their packages and sent them the manuscript for my other new book to examine. They seemed to know what they were doing and to be concerned about my books progress through their process. When my books were nearly through the publishing/printing process I began getting phone calls from their marketing people. I didn't want any additional maraketing packages but Miguel Guzeman kept calling and encouraging and influencing and promissing large book sales. He asssured me that he had people who were interested in my books and that he would have them in major book stores before the Christmas Hollidays 2008. He promissed that he would sale copies of my books to atleast three percent of the recipiants of a 3 million email marketaing campaign ad encouraged me to purch the returnability package as it would increase the chances of my books being in Book Stores. t this date Xlibris reports that Amazon sold 3 copies of one of my books. There were also some quality issues. When my books did not show up in book stores and there were no reports of sales Miguel Guzman of their marketing Dept kept calling and calling trying to get me to spend even more money.That went on for a lon time and finally I put my foot down hard to him eventually getting him to stop calling. However others in that company called frequently continueing to try to get more money out of me. Those calls slowed down but did not completyely stop untill I changed my phone a few months ago. Xlibris has 12,716 dollars of my money and it literely destroyed my plans for a somewhat better life style than what I have today. Their scamming has hurt me severely.    If you would like, I can put together a copy of my original complaint with my complete explanataion, and evidence to support my complaint and send it to you via US Mail.     
Entity: Bloomington, Indiana
33, Report #701270
Mar 01 2011
11:53 AM
Authorhouse publishing Company Athorhouse publishing Company is a Big RIP- OFF Bloomington , Indiana
In 2007-2008 I had books published with this company. I have only received 1 Royalty payment of $9.00. I was thinking that my books was not selling until people started tell me how they had ordered them. I have not received the rest of my Royalty payments! Authorhouse is a BIG, BIG disgrace to people that have worked so hard to make a dream(book)s come true. I'm calling them today and having my books removed from their hands. They are a RIP-OFF!
Entity: Bloomington, Indiana
34, Report #835753
Feb 08 2012
06:40 AM
Xlibris publishing Company the rip off merchants of the publishing world Bloomington, Indiana
I had the tragedy of my wife dieing of cancer back in 2006 so to help me get over it a friend persuaded me to write down my thoughts and feelings. The set of thoughts became an idea for a book and unfortunately I chose Xlibris. To begin with they were really good. I was pleased with the cover and their work. After I had paid them a lotb of money for advertising and publishing things changed. They stopped answering my emails and pnone calls. They did not tell me how many books I had actually sold. One year on from publication and according to their Website I have sold 34 copiesand should be getting 55 in royalties i have so far got 16. I also know that I have sold a further 20 books over the last quarter but have had no contact from them since before Christmas. On one of the posters they sent me to 'sell' my book it clearly states that anyone wanting to buy my book could go to my local book store. I went to the biggest retailer in England 'Watertstones book store' who told me that my book does not exist!! They can not sell it as the isbn does not exist! The depressing thing is they want to sell it. I feel Xlibris have let me down and lied to me. It is not about the money it is about them conning me.
Entity: Bloomington, Indiana
35, Report #1039757
Apr 01 2013
01:05 PM
Preffered Publishing Company Golf Book Sean Preffered Publishing delray beach, Florida
I was recently called by this company. i think his name was sean. He offered me an advertising spot to be the preffered electrician in so many country clubs. he brought me to there companys website...http://www.ppcgolf.net/ or what they calla  website.... I would never do business with a website that looks as unprofessional as that. AS i was reading the market I realized that it seamed very familiar. I did some more thinking! AH HA https://teeoffpub.com/demographics.html is the same exact thing! wow this company couldn't even come up with there own stuff. Then i did some more research and found out that these guys dont even print the books. If your gonna scam someone at least do it good and not as shitty as you guys do
Entity: delray beach, Florida
36, Report #352416
Jul 22 2008
12:39 PM
Bookwhirl - BookWhirl.com Empty Promises Big Dollars Fitchburg Wisconsin
To the list of Writer's Rip Offs, please allow me to add a new company called Bookwhirl.com, that is so blatently, baldly a rip off that it is heartbreaking. I feel terrible for the thousands of wannabe writers who could get sucked into their tide. What they promise is so stupid that it hurts: they will market your book to the standard millions of email addresses that now come stacked onto computer disks. You get a market of millions for real bucks several thousand dollars. That none of these addresses are actual book buyers who have any interest in your book is evident. I feel sorry for the kind of suckers who'll end up ripped off by these people. Perry Brass, author of the IPPY Award winning novel Carnal Sacraments. Perrybrass Bronx, New YorkU.S.A.
Entity: Fitchburg, Wisconsin
37, Report #48344
Mar 07 2003
01:48 PM
Castlebridge Publishing deceptive fraudulent company rip-off Denver Colorado
The Castlebridge Publishing Company is a deceptive, fraudulent company. They promised to give me everything needed to start and that it would make me money, however that wasn't true. I gave them $50 that they claimed would be refundable for up to 2 years. The problem is you can't find them anywhere.please don't get sucked into this too. Chris Garland, TexasU.S.A.
Entity: Denver, Colorado
38, Report #10904
Jan 07 2002
12:00 AM
sun rite publishing ..dumb right rubbish company
sun-rite Publidhing,i was told that i would be stuffing envelopes but instead there sending a totally different home package. I would appreciate it if my $49.95 be sent to my home address, i also sent my tele. number so they can reach me. They also said that there was %100 money back gaurantee and a 5 year warrenty on the package, right now i don't care i want my money and if i have to take sun right to court then so be it.
Entity: Tustin, California
39, Report #40399
Jan 07 2003
05:46 AM
Castlebridge Publishing ripoff deceptive company Denver Colorado
I sent this company 79.00 to stuff envelopes, They mislead you into beleiving they will send you the envelopes to stuff and you mail them back for an income. I have done everything they say to do and have generated no profit what so ever. I asked for my money back with absolutely no response. Lyn Pelzer, South CarolinaU.S.A.
Entity: Denver, Colorado
40, Report #6204
Aug 17 2001
12:00 AM
Entity: SUMAS, Washington
41, Report #426401
Feb 20 2009
03:43 AM
Jordon Publishing Avoid this Company !!! Norwalk Connecticut
Avoid this company at all costs as they are obviously a predator that looks to solicit you, hook your bank account, and deliver nothing. My wife was contacted by one of their reps and agreed to their free trial offer. However; she was requested to give her debit card info. On our next checking account statement we discovered two debits from Jordon Publishing totaling $118.95. We also never received any information or notice that they were going to charge her account. When trying to contact this company you either get a busy signal or when you do get through no one ever answers. You go into a hold mode. You can elect to leave a voice mail message but no one ever returns your call. I once tried sitting on hold to see how long it would take. I finally gave up after 1.5 hours. I also discovered that this company goes under various names such as the Forclosure Store, Foreclosure Training, etc. kevin Dublin, OhioU.S.A.
Entity: Norwalk, Connecticut
42, Report #222231
Nov 25 2006
08:44 PM
ThinkAll Publishing Fraudulent Company Charges For FREE CD's Internet
Dear Fellow Consumers, It is our duty to keep businesses honest. If we don't, both we and our friends and family WILL suffer. Their is a company online called ThinkAll Publishing, found at www.thinkall.com. They offer free cd's, for only shipping and handling charges. It is a lie! They are liars and thieves! What they don't tell you when you qualify for 3 extra Free cd's, is that if you don't return the cd's within 10 days, the same credit/debit card you used to pay the s+h charges will be billed $50!!! I say it is enough! We have rights as consumers! If we don't like a product, we should be able to return it for a full refund! We should not be charged something that is only revealed in the fine print of a three page privacy policy. We should not be charged an amount that is never disclosed! We should not be charged for something that is advertised as FREE!!! There have been almost 100 reports to the Better Business Bureau about the fraudulent charges this company makes, just in this year alone! Say it with me, NO MORE! We will not stand for this injustice! We will not sit idly by and watch our fellow man be RIPPED OFF! NO MORE! Micah Albuquerque, New MexicoU.S.A.
Entity: Internet
43, Report #1033224
Jul 16 2001
12:00 AM
Castlebridge Publishing a rip off company liars
Castlebridge Publishing/they haven't even sent me any of the information they said they was going to send me to get started. I want my money back. I sent them 37.00 dollars cause they said I would make extra money like I wanted to, for myself to pay some of my bills off. someone please help me get my money back. cause I really do need it back. now I know that they are just RIP-OFF just to get people money. How can they do this to people and get away with it? :::::Editor's note: Click here to read another Castlebridge Rip-off Report
Entity: Denver, Colorado
44, Report #1386281
Jul 17 2017
07:29 PM
Lombardi Publishing This company stole money ? Internet
 On July 11, 2017, i was looking over my bank statement, when i noticed $295 taken out of my account. It was from a company called Lombardi publishing. I do not remember authorizing such a transaction.
Entity: Internet
45, Report #849232
Mar 05 2012
09:03 PM
Iuniverse Author Solutions Inc. I have proof that Iuniverse doesn't report royalties correctly, and that they are going to rip you off and take there time by redirecting your phone calls, misinforming you of tech issues etc. Please Internet
Iuniverse is a complete rip off, and will not pay you for your royalties on books sold.  They do not account for all book sales, and I have documentation of their miss representation. Please beware and get involved with a class action lawsuit. If you have sold books, they will give you a run-around, be rude and make you talk to customer support over seas. Pamela Hawkins is supposed to be the customer support supervisor in the USA, however will not be of any support.Please look for a class action suit.
Entity: , Internet
46, Report #3855
Nov 15 2000
12:00 AM
Sun-Rite Publishing, Tustin CA - Rip off by Publishing Company
I was recently riped off by a business called Sun-Rite Publishing of Tustin, CA. I sent in $44.95 to start a part time job stuffing envlopes as a sub contractor. I now have found out that this company is completely bogus and does not exist. There is know listing for this business and the phone # is a voice mail box. Have others been ripped off and is there any recourse in getting my money back! Thanks, Richard Colson
Entity: Tustin, California
47, Report #903064
Jun 26 2012
11:03 AM
authorhouse publishing authorhouse publishing well the company ripped me off as a client bloomington, Indiana
contracting with authorhouse  to self publish was the biggest mistake i ever made in my 59 years. they insisted i change the city location of my book i complied. they subtly kept on trying to extract more and more money out of me ,they sold me a fantasy an  sadly i bought into that. i lost  10.000 dollars publishing my book with authorhouse , in return i got some 50 dollars in royalties, and to this day  no accounting of any royalties or checks, authorhouse is an assemblyline scam and the federal trade commission should look into this.  they sold me a subcontracted valet service called cevado  technologies to create a website for me at an additional 3,600 dollars which did not generate one book sale. simply stated i want to join in on any class action law suit against authorhouse. tere grand scam here is to   tell their authors well it can take years and years for royalties or possible movie or tv contracts to come in, thats their shield of invisibility  from liability. authorhouse  is an illegal scam , the business should be shut down. after what hapened to me as one of there disgruntled client i am willing to testify in court against them.  dealing with the staff at authorhouse over the phone was very problematic indeed ,  sadly i was abused and re abused oer and over again by the author house staff there only concern is client numbers, not representing the interests of the clients. they were uncaring when my book had a viscous attack  on amazon.com and barnes and nobles.com  that hurt book sales too, they would not address that issue , i was never pre warned by authorhouse that  once my book hit the internet that there was a possibility that one bad book review could cripple my book sales forever , no author house never discloses that . simply stated the federal trade commission should investigate and shut down www.authorhouse.com  its a criminally corrupt and morally banctrupt business there in indianna,fact
Entity: bloomington, Indiana
48, Report #1404524
Jan 13 2018
12:05 PM
Terry Hale, Hale Publishing Verified TRUSTED Business REVIEW: Hale Publishing 100% dedicated to client success a code of ethics they live by day in and day out. Hale Publishing providing real world strategies and techniques that produce real results. Founder Terry Hale providing a 20 years’ experience and integrity backed by the dedication for clients, assured a quality education with the support one would need to reach their dreams and endeavors. Hale Publishing is a result driven organization working for a mutual benefit for all parties involved to profit from the Commercial Real Estate Business.*UPDATE: Terry Hale, Hale Publishing pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. Terry Hale, Hale Publishing recognized by Ripoff Report Verified™ as a safe business service.
Ripoff Report Verified™ REVIEW EDitor's UPDATE: Positive rating and recognition has been given to Terry Hale, Hale Publishing for its full commitment to quality customer service. Ripoff Report's discussions with Terry Hale, Hale Publishing have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Terry Hale, Hale Publishing listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services. One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads, Terry Hale, Hale Publishing as a dedication for their customers like no other business in the Real estate sector. They are 100% dedicated to assuring their customers are not only satisfied with the training voted #1 in the Commercial Real estate field. They are also 100% dedicated to give the support on a personal level so the client has credibility from the moment they start. Hale Publishing has a unique way of giving that personal touch most businesses neglect to deliver, making Hale Publishing and founder Terry Hale the #1 wealth training organization.
Entity: Malibu, California
49, Report #77390
Jan 19 2004
09:51 AM
United sales & book publishing company ripoff MIAMI BEACH Florida
In Dec. of 2003, I received a letter how to earn more money at home. so, I filled it out, wrote the check out and sent it. They cashed on Dec. 18, 2003. I never received anything. No money back, or no supplies to do. Check was for $139.00. What a big rip off. And I am disabled. Places like this, should have to pay back double. And they should go to jail. Cynthia Chambersburg, PennsylvaniaU.S.A.
Entity: N.MIAMI BEACH, Florida
50, Report #59061
May 31 2003
07:46 AM
Castlebridge Publishing Company INCONSIDERATE, SELFISH SONS OF *@#$!@%$#! GET RICH LEECHES Denver Colorado
I thought I was finally going to be able to have some financial stability for once! I was wrong! I sent a money order to castle-bridge publishing in the amount of $75.00 which could have gone on my kids, instead, it went to these selfish SOBS! I have tried a few things in the mail in hope to gain some financial stability and none have screwed me like these people here! I hope they get what they are not looking for, and that's to get screwed like the rest of us did! Nietra baton Rouge,, LouisianaU.S.A.
Entity: Denver, Colorado

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