L'ENVIE Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1252048
Aug 31 2015
02:31 PM
l'Envie rip-off Martinez, GA
This company offers a free samle of their product which laces you into a $95 per month program. I wanted to cancel immediately and was told I would be charged $23 for the product unless returned. The advertising is very deceptive, and unless you go through the entire website very carefully, stay away. The FREE sample will eventually cost you money!
Entity: Internet
2, Report #1403572
Oct 02 2017
07:47 AM
L'Envie I ordered my free sample and paidthe shipping of $11.79 for Envie wrinkle cream. There was nothing about any additional cost but about10 days later they charged my debit card $98.63. Nationwide
 I ordered Envie cream free sample and paid the shipping fee of $11.79. Nothing was said a about any other charges. 10 days later they charged my debit card $98.63. My bank called to verify this transaction was made by me. They said this is happening a lot. Thank goodness they called me otherwise I could have been overdrawn in my bank account by the time I got my bank statement. I had to cancel my debit card so they wouldn't do it again. Sneaky way to get $100.00 for a free sample.
3, Report #1240097
Jul 06 2015
06:56 PM
L'Envie Age Defying Cream On Visa bill as AgnesWrinkleUS Natural SupplementsLLC 4816 Technology DriveMartinez, GA 30907 Phone number 800-935-4341 Used a pop up box that appeared connected to Costco. Was billed as a free gift for doing a survey and was charged $4.95 for a trial. Then the next month they put a charge of 94.99 on my Visa.  Martinez, Georgia (allegedly) Internet
I called the 800 number and demanded a refund. I was given an address and return authorization number. I was told I would receive a full refund after returning the product. But the rep kept trying first to get me to keep the item at a 15% discount and then that went up to 35% and then 50%. I told her she was not listening, I would only accept a full refund. I plan to call Visa tomorrow and fight the charge.The advertisement for L'Envi was apparently a pop-up while I was on Costco.com. It appeared as a reward for doing a survey for Costco. Then you could choose a gift and I chose the face cream for a charge of $4.95. Then one month later a charge of $94.99 appeared on my Visa bill. I called and demanded a full refund which they agreed to give me, but first tried to get me to take first a 15% off deal, then it became 35%, then 50% at which point I told the rep that I was basically demanding a full refund. I should have known it was a scam and was skeptical but I really thought it was connected to the Costco site. Live and learn. Luckily the phone number for the company was on my Visa bill. I am still checking to make sure the address actually exists. But I am also refuting the charge to my Visa card, which I am doing next. I could hear a dog barking in the background on the phone, I assume this person is working out of their house. 
Entity: Internet

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