MODLILY Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1298903
Apr 10 2016
10:34 AM
Modlily Modlily Buyers beware! Internet, China
I purchased two swimsuits from this site for $20 each. I was very careful to pay close attention to the size chart to make sure I was purchasing the right size, and actually because it was close I went a size up from my normal! One swimsuit fit my very thin eight year old daughter perfectly! No where near the size I ordered for my size 4 adult self... The other swimsuit was much closer, but still entirely too small! When I posted this in a review on each swimsuit Modlily REMOVED MY REVIEWS and blocked me from posting another on these products!!! When I try to resolve this with the seller they stated that it would be too expensive to return the items and they offered me $3 for my trouble. They were definitely telling the truth and after a PayPal dispute was reviewed I looked up the amount of shipping I would need to pay to return the items and it was going to be approximately $30. The seller refuse to give me an address until the PayPal dispute was finalized. I hope that others read this review before they purchase from modlily I read the reviews only on their website, and it is very clear to me now that their process is to remove any negative reviews. I will be posting this in as many places as I possibly can to help avoid others from wasting money on a product that is much smaller than advertised!
Entity: Internet
2, Report #1314178
Jun 29 2016
10:52 AM
Modlily Dresslily CLothing CHINA Internet
These companies and they have many are substandard - yes they look like the ones you see in the store but when they arrive your seams are overstictching and the clothing sizes are extremely small an XL is really a XS by US standards - subpar products and take 5-10 weeks to arrive when they do they are not what you expect and are not worth the cost - when you try to cancel the site sends you in a circle you write to cancel they write back to give them a chance you write NO and they send anyway then say too late - they are a bad company with bad products that they make look nice - CHEAP CHINA PRODUCTS 
Entity: Internet
3, Report #1308319
May 28 2016
08:10 PM
Modlily No contact. Bad email. China. China Internet
Two swimsuits were ordered from this site.  Both arrived but were very small (largest size offered was ordered). Sent email to find out how to return and/or get refund.  No reply.  Several attempts made, still no reply. Site offers refund policy but they do not reply to inquiries. 
Entity: Internet
4, Report #1299646
Apr 13 2016
09:22 PM
Modlily Never shipped my order, withdrew finds from my paypal Internet
 Ordered a bathing suit almost a month ago. Site states it ships in 2-4 days and a shipping confirmation with tracking will be sent. They withdrew the money from my paypal acct, and I never heard anything again.....I emailed them directly and it's been days with no response. I had to open a dispute with paypal. SCAM!
Entity: Internet
5, Report #1317575
Jul 18 2016
02:30 PM
Modlily Terrible Product and No Customer Service at all. Do not order from this company. Internet
I ordered 2 swimsuits. They offer a 30 money back guarantee so I figured I was safe. The suits I ordered were both size large, which was the size they recommend on thier website based on the USA and Canada sizing. One suit was huge, one I could barely squeeze into. I immediately requested to return for the correct size. They said it was my fault for not reading the size chart correctly, which I have never found, there is only the chart that says if I am a size 10 in the US I should order large. They said they would refund me 10%. I said I that was crazy, no. I would like a refund. We have been emailing back and forth for over a week now. They just keep going in circles. The emails are choppy and don't make much sense. They said if I return the suits they will only refund me 60% because the other 40% is for shipping and the refund would not cover the cost of shipping. My package came from China and took a month to get here. So $50 later, I have 2 suits that don't fit and nothing I can do about it. Do not order from these people. 
Entity: Internet
6, Report #1383984
Jul 08 2017
08:38 AM
Modlily Wrong sized merchandise and zero response from customer service China Internet
 I order a swim suit in my proper size according to the company's size chart. The cup size was 3 sizes too small and the bottoms were completely the wrong color from the displayed item and not at all the same. Contacted customer service as their email said because this is the only way returns are accepted, zero response from them. Complete and total rip off and I have an item that is never going to fit my cup size and I can't do anything about it. The return label is all in Chinese so there's no way for me to take it into any post office either.
Entity: Internet
7, Report #1404293
Oct 04 2017
09:13 PM
Modlily Rosegal ?, Poppoly ?,  No returns, no contacts, refusal of refund, no explaination, within 30 days, Facebook China Internet
I ordered two swimsuits because I did not know if they would fit me. The return policy on the internet is within 30 days, which I am within 30 days but Modlily is dragging their feet so it may go over 30 days. I filled out all my information on a ticket and they answered back You cannot return these items. There is no way to reach this company. No phone numbers. No address. No email. They claim to pride themselves on good customer service and they will gladly refund your money if it's within 30 days, if you are not satisfied with the product. I've been had!  My order was on a credit card. I only orderred from this company because I seen the advertisement in the right column of my Facebook page for so long I figured it to be a reputable company from Facebook!
Entity: Internet
8, Report #1352055
Jan 25 2017
11:23 PM
MODLILY MODLILY Modlily Official Site | modlily.comwww.modlily.comFashion Dress Clothing 75% Off Worldwide Delivery No Minimum OrderWomen's Fashion Clothing,Tops,Dresses Shop-MODLILYDresses Jumpsuits & RompersLatest Outwears Sale MODLILY Chinese Dresses Fraud Somewhere in China Internet
The dresses I ordered from MOdlily in XL came in a size medium / small and for a 6 foot tall person - they are not able to be used.  I tried to contact Modlily but they are in China and would not allow me to return the dresses though they are no use to me and they would not refund the cost.   2,303 MODLILY complaints and reviews @ Pissed Consumer   › …   › Footwear and Clothing Modlily complaints about customer service and product quality. Modlily - Cheap, nasty and nothing like the photo!!. Modlily - Dress did not match photo on website    Take a look - there are thousands of complaints about this company.  
Entity: Internet
9, Report #1341088
Dec 02 2016
04:57 PM
modlily/ paypal Rosewe, lulugal, rotita,chicme, twinkledeals fashionmia.they keep changing found them on facebook.7 San Jose Internet
 On November 28, 2016, I was checking my accout on facebook, looking up my friends, posting on fb, when i noticed an ad about clothing, and saw some very nice clothes, well i decided since I was looking for a gift for my friend, i chose a nice shirt for her typed in where i wanted it to be sent, They directed me to paypal, so they took my payment, i only did it online there was noone to talk with, then i went back to shopping, ordered a dress for myself. then decided to look at the reviews got a shock to say the least, a lot of people were complaining about the same company that it'in china, it does not have a tag, it's cheaply made some were still waiting for orders that never made it to their home, there was no physical address. oh boy, i thought to myself. I should have done this first before ordering. I felt my heart sink i tried calling that 213 number, no one answered it just said the person you are trying to reach is not available, please leave a message we'll call you back. i left a message saying, please call me back, i want my money back no one called, i waitd for 1 more day then called paypal, they said we'll try to get you money to date i have not heard anything.
Entity: San Jose, Internet
10, Report #1345901
Dec 27 2016
12:38 PM
Modlily Took My Money and Ran! Never received the product and there has been no response when I asked for a refund. China Internet, Facebook
I saw an ad on Facebook when I was checking my feed, with some really unusually, cute, fashionable clothes and good Christmas prices on December 5, 2016. Since it was a company, I had not done business with before, I placed an order for 1 sweater and the ad stated that it should be shipped and received within 7-10 business days.  All orders have to be paid through PayPal, which I did and the payment went through my bank almost immediately. On December 16th, I checked the status and it showed it was in processing but still had not been shipped, so I contacted Modlily and asked when I could expect the order. They gave me the ticket #T6922735378 and a response on December 17 stating to please give them another 1-3 days before they could ship it since it was a particularly hot item. I sent them a response on December 18th, and told them I would like a refund, since it would not be here in time for Christmas and it was purchased as a present. On December 19th, they refused the refund and stated they hope it would be processed and I could receive it in time. On December 21st, I checked the status and nothing had changed, so I once again asked for a refund and received no response from them at all. On December 28th, I checked the status once again and the staus still has not changed, it shows still in process. I asked for the third time, for a refund, and still have not received any response. I wanted to contact PayPal, but they do not show any transactions for me in the past 3 months?
Entity: Internet
11, Report #1301181
Apr 22 2016
07:50 AM
Modlily I ordered 2 swimsuits from the site with my credit card and have not received them and it's been 3 weeks they have no phone or can reach them by email Internet
 I bought 2 bathing suits on line from Modlily and never received them no way to contact except email on line no response and no product very upset.
Entity: Internet
12, Report #1432158
Mar 02 2018
02:55 PM
Modlily Yang Xing They do not list that they are illegally shipping horrible cheap and smelly goods from China without paying USA Govt duty or allowing for returns other Shanghai
The website appears as any USA internet site.  They advertise as if returns are easy and hassle free. The clothing came and was poor quality and fit and had a horrible smell. I sent several emails to return the items with no response. I alerted American Express to dispute this charge.The owner came back with an address in China that I could return my $147 worth of items to but also noted that I would be responsible for any return China duties on the items. Obviously this makes it impossible and not cost feasible to return the items.THis company should not be allowed to ship directly to the USA without paying duties. They should note clearly on their website that the goods are of China origin and would need to be returned to China. They do none of this. 
Entity: other, Shanghai
13, Report #1390206
Aug 03 2017
03:14 PM
Modlily Ripoff Cape Coral Florida
I made several purchases online with (a company based in China) and paid with credit card via PayPal. Even though I ordered my sizes (Ladies L and XL) the clothing came in a child's size for a 12-year-old. Which is to say, many many sizes smaller than the ordered Ladies L and SL. Some dresses were so short the could only be used as a top; others were so long that they touched the ground. As I was unable to wear any of the clothes I ordered, I sent and email asking for return information. I received nothing back. I sent another email with the orginial attched and still nothing back. In the meantime they continue to send me ads. Like I'm ever going to order again. Please be careful when ordering online.    
Entity: Cape Coral, Florida
14, Report #1354194
Feb 05 2017
07:47 PM
Modlily Sizing for tiny people Shanghai Internet
 I ordered a Top from this company. I'm usually a size large or XL. It was a sweatshirt type shirt so I ordered an XXL. It took a month to arrive and it would fit a size medium person. There is no way to complain to the company or any customer service phone number. No way to request a refund. I paid $40 for this shirt and am stuck with it. I am so sick of these Asian companies selling women's clothing in the US that is sized for children. It is certainly not women's sizing. It is false advertising and a total ripoff. They should be banned from selling in the United States. Buyer beware! Do not order from this company!
Entity: Internet
15, Report #1398989
Sep 09 2017
08:03 PM
liligal Buyer Beware unknown Internet
Buyer Beware! This seller gives a size chart and then sends the wrong size and will not refund your money, if you can even get in touch with them in the first place. PayPal would not refund my money either, even though they forced me to send photos of myself spilling out of a bathing suit that was at least 4 sizes too small they denied my claim for a refund after the humiliation they put me through.
Entity: Internet

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