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Report: #344044

Complaint Review: Rent-a-Center - Columbia South Carolina

  • Submitted:
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  • Reported By: columbia South Carolina
  • Author Confirmed What's this?
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  • Rent-a-Center 2734 Decker Bl Columbia, South Carolina U.S.A.

Rent-a-Center STRESS & STRAIN ON ME Columbia South Carolina

*UPDATE Employee: Contracts unsigned...

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I am a cancer patient being treated by an oncologist. My treatment, that I'm having is enought stress & strain on my wife. Rent-a-Center habit's of activities against my wife do not comply to my wellness of health. Because of their attiude it prevents my wife from appling the nessasary and timely attention I need from her. If I need to I will point out this subject to my attoney. We rented some items last year, a couch set and entertment center, plus a 32" flat screen t.v.. We have only signed one contract, and I understand there were two other contracts that we were not aware of. We got behind because of my illness, my wife lost her job taking care of me. So they took the t.v. & couch set. Come to find out later I wasn't late. Early pay off was only $100 for the couch set. Said, they would hold the couch. Well they sold it. So I called RAC hotline to discuss my couch. The new manager said they would find me a couch of the same value of $147 plus tax they said I owed on my couch. I paid over $900.00. They sent my wife to stores that had couches that value $147,couches that had spots & rundown. My wife found the same couch at RCA West Columbia. They wrote up a new contract to pay it out in 90 days same as cash. We should have got the couch set free, they made the mistake. Because of the two other contracts we never signed. They said we had to pay out my entertainment center by 6/23/08 ($81) or we will have to pay $209 until it was paid out. My wife called the manager & district manager told them both we need until 6/25/08 they wouldn't do that. We also found out that I was covered under benefit's plus when my wife losted her job in Nov. 07. that's when things got behind. I should have be covered for everything I lost & the extra payments I had to pay. They owe me money, I should not have owed them another dime. And they knew I was disabled and had cancer. But they didn't care. All they want is your money! Rent-a-Center is a big Rip Off!!!! I would not advise anyone to get anything from them! The Stress and Strain on my family and I was not worth it!! Something really needs to be done about this situation! It should be against the law for people to write contracts on someone and not have them sign it, that's wrong and underhanded just to get money.

Anonymous
columbia, South Carolina
U.S.A.

This report was posted on Ripoff Report on 06/25/2008 09:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rent-a-center/columbia-south-carolina-29223/rent-a-center-stress-strain-on-me-columbia-south-carolina-344044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Contracts unsigned...

AUTHOR: Ncjoshuag - (U.S.A.)

POSTED: Saturday, June 28, 2008

Anonymous,

Is it possible that they typed up this merchandise for you after you had called in saying you needed something and they wanted to get it to you without making you come in to do any paperwork? It seems highly unusual for anyone within our company to type up a contract and not get a signature when you're there in the store. The contract is for our good just as much as it is for yours.

Other than that, the only thing I can do is offer you an apology for everything you've endured with the company. I can assure you that not all RAC stores do business in this fashion and would encourage you to try another store for your needs. There are plenty of stores that would be glad to do business with you and would treat you with the respect that you deserve.

Joshua George
RAC Acceptance
Sales Manager
Gastonia, NC 28056

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