Rent A Center ripoff Quincy Massachusetts

Okay
I pay semi monthly the automatically take payments out off my debit card w/o confirming! that is okay! The payments are always diffrent and they are not suppose to be! I complained they gave me$25 off my next payment Whippe they owe me hundreds!That is only one issue my next issue is for almost 2 months i complained the staples on my supposable ashley living room set was coming off and my bed is breaking! they sent domeone over 2 days later and told me the reason why the bed was broken like that is because they never gave me all the pieces to the bed!

The nice gentleman told me they will have the pieces in in a few days ! a week goes by no call! I still made my payments ! I called they told me the bed and sofa has been discontinued!

I said not my problem i owe only 4 months and i own it! they said they where working on a deal!I waited and waited and as a dedicated honest person i still made payments i kept calling asking what was going on no one would call me. I kept getting exuses so i warned them they need to do something or they are not getting anymore money! i was mad! no one still called been weeks ! finally i called a few days be fore me next payment and told them if this is not resolved they eill get no payment the gentleman understood! well days later no payment! they called all day harrasing me! I told them where is my livingroom set and bedroom set i want a new one! or call it even and i will have it fixed! he said he couldn't do that! so he said he will work out something! once agian called 3 days later that guy that was handling the issue no longer works there! so the new guy had no clue! I had to rexplain everything all over agian! no response ! I need help cause now they said i can lose my housing from theft and take me to claims court! i have everything documneted and all my proof of payments what do i do? Help

Jennifer
quincy, Massachusetts
U.S.A.