RENT A CENTER RIPOFF ABUSES LOW INCOME HOUSEHOLDS AND TAKES ALL YOUR MONEY THE CONTRACTS AND BENNEFIT BOOK FOR GOLD MEMBERS IS A JOKE!! WILLIAMSPORT Pennsylvania

I too have numerous items with RAC. I have been told I would get a replacement DVD player and new speakers for my stereo. Neither has happened and they even told me they were back ordered over 8 weeks ago. I was unable to pay on my items for 1 week and they carried that week until I got paid. I have had many problems with RAC but they were quickly handeled. I know I am paying out the ying yang for my products but I like having the ability to have nice items.

i talked to district manager rob and will settle the problem.i will pay 450.00 plus tax and its mine but i still will never go back here again.also the man who wrote back a commet remember every store is different and all of them are not doing the right thing.plus how do you know about whats going on in pa and if you did.you will know.these store chang managers like you change your clothes.plus since im done with ya'll no need to spill the beans to hurt ya'll even more.cause you have already got a bad name all over the country.wish you the best and god bless you.remember god don't like ugly

It is so ignorant that anyone would believe that. I am an employee of that company and most of what was said in nonsense. First of all we cater to cliente that do not have good credit and can not get merchandise with credit ie: washer and dryer, refrigerator and any other merch. As for going to go pick up merchandise that the client has been paying quite a bit for is all because the person has been avoiding contact with company and will not pay. In fact we do not want to pick up merchandise, it makes our individual store look horrible. We do it out of last resort and file criminal charges as a stolen item because the customer will not contact us and does not want to pay on an item. It is like if you were to sell a car that you love on payments and you didn't have that person on credit it was based purley on trust and the information they gave you *where they work and live and four personal refrences* and all of a sudden they didn't pay you, and you couldn't contact them. What would you do?? As for as "preying on low income households" it is outrages and ignorant. I am the sales manager and in fact I have several "very welll off" customers that rent to own from us. Which almost leaves you wondering why they come here when they could buy several of what they are buying cash money. But why do they come here becuase we don't check credit and if you want it cheap you have just as regular chance of getting it as cheap as you could as the store down the street with our 90 days same as cash. The person that wrote this comment was out right mad that they had thier merchandise picked up just becuse they stopped paying for it and stopped working with us. In fact our market manager gives extentions out for customers that are going threw a tough times and need some help. We EVEN give them FREE time when they have tough times and can't afford the merchandise and they can't afford they refigerator they keep thier baby's food in for example. How silly does that person's comments sound?!! We as a company and as a staff bend over backwards and then some to help our customers and treat them like family!!

todd at rent a center couldn't wait until my friend brought the monies for washer and dryer.they already took furniture.They said now since they took stuff.Even on Friday Jan.12,2007.We are unable to get stuff back EVER.We paid over 1 thousand dollars to them already.TODD don't care but he will wish he did.for robbing me and my family of 6