Complaint Review: ResultFirst - San Jose, CA California
ResultFirst ResultFirst, LLC Black Hat SEO Marketing Firm Sabotaged Our Website! San Jose, California
*UPDATE Employee ..inside information:
ResultFirst goes extra mile to please their clients
*Author of original report:
ResultFirst Director Ruchi Pardal is a Scam-Artist Busy Sabotaging Her Client's Websites
Be very leery of these black hat saboteurs. They had relatively good reviews online so we decided to give them a go, though we had some black hat marketing red flags up front, e.g. baiting and switching us on the number of keywords we could optimize, which we caught them on with their project mgr. The worst part is that within 24 hrs. of handing them over FTP and login access to our site, they rearranged a bunch of our coding that caused, among other things, our entire blog and events calendar to disappear! We thought it merely coincidental, or just some kind of outside hackers or web bot at first, until (after having our webmaster rectify the problem, only to have it revert back hours later to being messed up again) and ten days later we got the login access logs from our web host that showed definitively that they, ResultFirst, deliberately and with malice aforethought sabotaged our website! We have noticed a distinct drop in phone inquiries and figure we have lost $100-$200 in revenue per day for ten days now. They should be called PayFirst, because the result is that they get their money up front, and have held our website coding hostage, likely in lieu of us eventually having to come to them for an up-sell in remediation for something which they themselves caused. Reprehensible! Atrocious! Their kind of SEO/website tinkering should absolutely be performance-based in terms of payment, obviously! But really these kinds of black hat marketing tactics need to go the way of the dodo bird. We have sought a refund, and will be commencing a lawsuit/notice of claim of trespass upon our intellectual property, and seek appertaining damages for the time and money lost cleaning up their mess.
This report was posted on Ripoff Report on 06/24/2015 11:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/resultfirst/san-jose-ca-california-95120/resultfirst-resultfirst-llc-black-hat-seo-marketing-firm-sabotaged-our-website-san-jose-1237842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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