Report: #1069154

Complaint Review: Ripoff Report | Right Choice Pools TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Right Choice Pools & Spas, Inc. is a High Quality custom swimming pool contractor. Right Choice Pools State of Florida swimming pool contractor’s license, custom builder residential swimming pools & remodel both residential & commercial swimming pools. Right Choice Pools & Spas over 15 years of experience swimming pool industry, over 50 years of experience in the construction industry in South Florida. - Coral Springs Florida

  • Submitted:
  • Updated:
  • Reported By: Stewart — Boca Raton Florida
  • Right Choice Pools TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Right Choice Pools & Spas, Inc. is a High Quality custom swimming pool contractor. Right Choice Pools State of Florida swimming pool contractor’s license, custom builder residential swimming pools & remodel both residential & commercial swimming pools. Right Choice Pools & Spas over 15 years of experience swimming pool industry, over 50 years of experience in the construction industry in South Florida. 3855 NW 124 Avenue Coral Springs, Florida USA

Right Choice Pools TRUSTED BUSINESS REVIEW: Customer Satisfaction Commitment: Right Choice Pools & Spas is dedicated to customer satisfaction. Matt Barrass & his team is always implemented strategic changes & improvements ensuring successful projects.
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service Right Choice Pools pledges to always resolve any issues: feel safe, confident & secure when doing business with Right Choice Pools recognized by Ripoff Report Verified™ as a safe business service.

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REVIEW UPDATE: June 4, 2018: Right Choice Pools remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Right Choice Pools is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Right Choice Pools has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Right Choice Pools has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Right Choice Pools remains committed to improving customer satisfaction. [continued below]....


Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com.

Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to Right Choice Pools for its full commitment to quality customer service.

Ripoff Report's discussions with Right Choice Pools & Spas have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Right Choice Pools & Spas listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Right Choice Pools & Spa’s principal, Mr. Matt Barrass, has informed us that his personal philosophy is that his clients success are the heart of the business. As a successful businessman, Mr. Barrass feels it is critical to listen to his clients & to respond properly. By always putting his customers first, Mr. Barrass hopes to be an successful enterprise both now and for many years to come. Another manager at RCP, Manuel Tuveri told us that Mr. Barrass's personal business philosophy is based on the premise that "strives to add value in service, understanding that a successful business model is based on value-added services, & client care". "We are one of the top pool companies with RCP, you'll always receive a complex and customized pool proposal / specifications that comes from a team who consistently works hard to provide the best in the world !!!

One of the things Ripoff Report learned in the course of its review is that typical customer feedback reads, "Right Choice Pools & Spas truly communicates all aspects of the service in a timely and effective manner. We are very pleased with the responsiveness that RCP has shown us. They are serious about meeting commitments & delivering on their promises."
Right Choice Pools is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

The information provided in this report below is based on comments made by Matt Barrass during an onsite inspection held by a third party verification company with no biases towards Right Choice Pools.

Right Choice Pools provides their customers high quality pools at an affordable price. In additional to their high quality products Right Choice Pools pays great attention to the intricacies of customer service. Matt Barrass stated the following about his company, "I answer my phone seven days a week. It's a family business and we really pride ourselves on going the extra mile and being available to the customer."

Leads for Right Choice Pools are obtained through several different avenues including: magazine advertisements, pay per click, search engine optimization, and purchasing leads from Home Adviser. Additionally, they receive several referrals from clients, "about 95-98% of our clients are very happy with use to where they will give us referrals." Once a potential client has expressed interest in their product Right Choice Pools provides a detailed proposal during the sale process so the client knows exactly what they are purchasing, "our proposals are on 11X17 paper. They probably include 50 individual items where we put the details in there so the customer knows exactly what they are getting."


During the onsite inspection Mr. Barrass was asked to describe a situation where a client was dissatisfied with the level of service or product they received. While he didn't give a specific example he did express the following, "if a customer calls me and they are not happy with something that they got I will move heaven and earth to try and fix it. We'll go on the job site, and we'll look at it. If we are wrong it doesn't take me but a second to admit that we are wrong, and we will do whatever we have to do and spend whatever we have to spend to fix it."

When asked to comment on the complaints posted on Ripoff Report's website Mr. Barrass expressed that there are two reports on the website that they recognize as valid customers. Of these two complaints, "we tried to resolve with them, but they won't budge." In order to ensure future clients Right Choice Pools is a State Licensed Contractor, and carry one million dollars in liability insurance. Additionally, they have expressed deep concern for the satisfaction of their customers, as well as the willingness to fix any problem a customer might have.

When asked what type of changes they have made to honor their commitment to make things right with the customer per the request of Ripoff Report, Mr. Barrass, "we opened up the job tracking room. Where I have three full time employees that constantly deal with the engineers on obtaining the plans, deal with the permit packages, submitting the permits, deal with getting permits approved with the city, deal with calling in the inspections. But I feel that one of the biggest things that room does is that every client get approximately 30-40 emails throughout the course of the job on the progress of the job. So they are never left in the dark."

Right Choice Pools is pleased to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. Mr. Barrass further stated, "I joined up with the Ripoff Report Advocacy program in an effort to do the right thing and clean things up...I've been dealing with these types of complaints on my own but now I feel like I have someone in my corner that takes a neutral position, and a non-bias position. I'm sure if I'm wrong in a certain situation they are going to let me know, I need to fix that and I agreed to that. If I'm wrong I'm quick to fix things."


" RCP is one of the top rated pool companies in South Florida... With us, you'll always receive a complex & customized proposal & 3D color drawings from a team who consistently strives to provide an amazing custom pool... Please take the time to review our item & learn about what RCP has to offer... Please call us & meet one of our pool designers who will work with you to provide 100% satisfaction.

Right Choice Pools & Spa’s team have expressed that they feel very confident doing their job & providing both excellent service as well as a great product! Right Choice Pools & Spas takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "suggestions are always welcome & encouraged in order for RCP to be able to adjust, adapt & make improvements & one of my favorite things to say is - we are better today than we were yesterday"... So, we always take the time to listen & to communicate with our employees & with our customers... "

Ripoff Report was pleased to learn that Right Choice Pools & Spa’s past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.


Right Choice Pools & Spas recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Right Choice Pools & Spas has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Matt Barrass, Ripoff Report is convinced that Right Choice Pools & Spas is committed to quality delivery of services resulting in total client satisfaction.

How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Right Choice Pools meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.



Right Choice Pools....Matt Barrass Right Choice Pools Coral Springs Florida


Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.


These are not truthful - & are 100% manipulations of the truth and likely not made by a real customer.



First of all.....not only is Matt Barrass of Right (Wrong) Choice Pools and opportunist, he is in my opinion incompetent to do the basic maintenence on a pool unless you love the color green for your water color. Matt and his den of thieves were presented to us by our real estate broker who just happened to be Matts sister in law. We bought an unfinished house that needed to be finish and needed a pool permit. Matt was presented as the guy that could get the job done. In order to get the pool permit Matt needed to present a soil sample and  repair the deck by sloping it away from the house. We did not want to close on the house without the pool permit but the realtors and sellers persisted and I agreed to a $10,000 cash sum to go ahead and close. The $10,000 was well over what was needed but we would take the cash from this to pay for the $1000 permit fee, soil sample and deck paver repair which all combined should cost about 25% to 30% of the negotiated settlement.

My wife was in charge of this project and Matt being the opportunist he is, took complete advantage of us and in a few swift moves while pocketing about 75% of the settlement cash for a green pool, no permit and a pool, that he said was built by a shotty builder. He did do some work but left to us a pool in even worse comdition. than the so called shotty pool builder.  I talked to my wife from the road and she told me that Matt would call and want to come over to the house and pick up a check for work he had done.

Gernerally, I'm used to getting a bill and paying in 30 days but I understand why Matt does this. He does it because his work is so bad that nobody would pay in 30 days. I felt we had been over charged and thought we had a credit. My thoughts were right but not according to Matt. You see Matt told me he was charging us $5,000 for the permit that cost $1000 and fairly simple to file. My thought was that he would get the work to fix the pool in order to get the permit but his idea was to grab the cash and we pay additionally on top of the $5,000 for the work. Matt is such a little man and such an unethical man. I bet he feels like a big man telling me my wife signed a contract where he hosed us. Turns out Matt applied for the pool permit after 2 months and he didn't do the work needed to complete the pool permit.

Again.....what a small soul he is!!!1 Taking advantage of my innocent wife! After reserching and looking at the 2 complete pages of complaints on Matt Burrass on google under rip off report with Right(Wrong) Choice Pools and formerly of Nationwide Pools, you would think it would be so much easier to do a good job instead of the SoFlo hustle! My wife tells me she feels stupid but I tiold she should not. In my business I have to deal with low lifes and con men as well and I think I'm pretty good at seeing pointing out these creeps but I still get taken. If someone is a bad soul it doesn't take an Ivy League degree to screw someone. I feel bad for the people that he has devastated....I can absorb his con and will sue him and make his life miserable for the sport of it because he deserves it and he needs to be stopped.

If anyone would like to sue him it is fairly easy and I would be more than happy to show anyone how to sue on your own without any cost to you other than a filing fee. We must make his life miserable and every deserving lawsuit will do this and hopefully stop his hustle. Everytime I hear Steve Millers song, "Take the money and run" I will be remindee of this creep. To all of you that have also been screwed by this con artist, rest assured that I will take the steps that will change his life forever! He will not play this game on anyone else. That is not a threat but a fact my friends! BTW Matts wonderful sister in law will miss out on a very nice commission when we sell this flip shortly......I like to keep things in the family!

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Updates & Rebuttals


#8 REBUTTAL Owner of company

Matt Barrass' horrible track record DOES speak for itself

AUTHOR: Heidi - (USA)

POSTED: Thursday, November 19, 2015

Matt’s track record that he mentions in his response absolutely speaks for its self. In the short time he has been in business with this company, he has had 2 lawsuits filed against him - one in Miami-Dade (2014-031034-CA-01, Betancourt vs Right Choice Pools) and another in Palm Beach County (502015CC007018XXXXNB, White vs Right Choice Pools). Matt Barrass has also owned several prior companies - all closed within 2-3 years or less - and Right Choice Pools is just his latest endeavor. He also has an "F" rating on the Better Business Bureau. BUYER BEWARE.

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#7 Author of original report

Matt....you should be frightened to death of Karma!

AUTHOR: Stewart - ()

POSTED: Sunday, October 12, 2014

Matt..... You speak of Karma.....Seems to be lots of us that have had our deposits stolen Are vanding together! It's time that all people Matt Barrass has stolen the deposits from stand up together. Contact www.rightchoicepoolsexperience@gmail.com  to Record your complaint too so Matt who believes in Karma finds his true Karma! He did no work on out pool permit and wasted 5 months of our time. I mean zero work at all on the permit. I want to make myself clear....... NO WORK AT ALL FOR THE PERMIT. After all his fibs that the was just days away we found out from the county he had done nothing for us. We bought a house to flip that needed work to complete and the pool had no permit. We would be fined if the permit was not completed in a short amount of time. Matt promised to get it and did nothing at all and told us stories for months that any day it would come. We received a warning letter from the county stating we were going to be fined for not getting the permit. Matt told us to disregard the letter at at that point 3 months latter he filed the permit into his company name under his brothers license since he is not licensed himself which we did not know!!!! After finding this out we fired Matt for this reason along with his very sub par care of our pool which was for weeks a very dark emerald green color. My wife fairly easily got the permit and Matt refuse to return our $5000 deposit. We paid Matt an additional $8000 in full for his sub par work but Matt who could have easily gotten the permit did not lift a finger on that endeavor and felt he deserved to steal our deposit because we signed a contract. He never fulfilled the contract and told me there was no time table but he knew we needed it quick and that is why we were willing to pay the premium to get it done when these things cost next to nothing to get and it should have been comped in with the work we paid for him to do. We found out a lot about Matt at the county when my wife did his work. Bad work, bad business, BAD PERSON!

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#6 Author of original report

Don't believe a word Matt says.

AUTHOR: Stewart - ()

POSTED: Tuesday, September 30, 2014

Matt plain and simply is just bad news! Do yourself a favor and get a reputable contracter with his own license rather than his brothers. I believe it is not too difficult to assess whether someone would just be mean and write a bad review for no reason at all or, on the other hand, I think people are smart enough to figure out the fake positive reviews that Matt writes. Don't take a chance. Matt is really NOT the type of person to do business with.... Believe me and the many other true and honest real reviews of his lame work, harsh personality, rationalized morals and terrible reputation! 

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#5 REBUTTAL Owner of company


AUTHOR: Matt - ()

POSTED: Monday, September 08, 2014

To Whom It May Concern:

In 49 years, I have never been arreseted, not once... & in 27 years in the construction in South Florida, I have only been court once for my divorce only & I have never been sued, not once... RCP has been A RATED with Angies List for over a year now & we pride ourselves on building an amzing product... We have 100's of happy clients, our office is opened for anyone who wants to come in or you can call me at at anytime... I LET MY REAL TRACK RECORD SPEAK FOR ITSELF... This sounds like a pool competitor who wrote... I teach all of my employees to not say anything about any other pool companies... WE FOCUS ON BUILDING VALUE IN WHAT RCP HAS TO OFFER... We are all firm belivers in KARMA & what goes around, comes around... 



Matt Barrass, President of RIGHT CHOICE POOLS & SPAS, INC. 

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#4 REBUTTAL Owner of company


AUTHOR: Matt - ()

POSTED: Monday, September 08, 2014

RIP OFF REPORT REBUTTTAL - In February of 2013, I was contacted by my sister-in-law who told me that a real estate client of hers was purchasing a million dollar home & that the pool had been sitting for months.  She also told me that the pool & pool permit was abandoned by the original pool contractor.  I was also told that the new buyer wanted to do a "Change of Contractor" in order to check all the permitting & to finalize all of the inspections / finals (Certificate of Completion) etc…   

About a week later I was contacted by Mrs. Halbauer (the new buyer) & I explained to her in great length & detail, the entire process as best I could & I expressed to her that a "Change of Contractor" can possibly be a very difficult process depending on what the previous contractor did or didn’t do. I explained to Mrs. Halbauer that you never really know what you’re in for when it comes to “Change of Contractors” because the new contractor basically is assuming responsibility & that they are not always cut & dry... I explained to Mrs. Halbauer that it could take anywhere from 30 to 50 hours, depending on how the job was left by the previous pool contractor (how many remaining inspections etc…) I told her that a pool permit almost always involves the following, but not limited to, a plumbing permit, an electrical permit, a mechanical permit, deck permit, fencing/barrier requirements & a structural permit, as well as obtaining all necessary inspections… but it really depends on the particular building department as to what is required / needed, that sometimes each building department can or may enforce different code requirements …  

So, I broke down all of the above for Mrs. Halbauer & I clarified that preparing all of this paperwork would be very time consuming.  I also let her know that my office was in Coral Springs & her municipality was in the Palm Beach County Building Department, which also met my price would involve additional costs for trip charges (fuel, tolls & permit runner fees) & this would definitely be added to the cost & time involved.  Mrs. Halbauer asked for the proposal, which I presented to her (see attached).  Upon my follow up a week later, she was concerned that my price seemed a little high so I reiterated to her that we would more than likely have to meet with multiple building inspectors at the job site in order to finalize all of required inspections needed etc... & again I explained that the “Change of Contractor” DID NOT include any pricing for any and all physical work (materials or labor)… I further explained to Mrs. Halbauer that any repairs, as clearly stated in the “Change of Contractor” agreement would be an additional cost over & above the cost of the actual “Change of Contractor” fee. 

I didn't hear anything back from Mrs. Halbauer for about 6 to 8 weeks… then I was called by Mrs. Halbauer & she told me that they had the Seller of the property place money in an escrow account for the pool & that they were ready to move forward. 

I then met with Mrs. Halbauer on April 26, 2013, nine (9) weeks after I had originally submitted my price for the "Change of Contractor”, which is more than enough time for Mr. Halbauer to review the “Change of Contractor” form. I went over the one page contract again word by word with Mrs. Halbauer, which by the way the document is in all capital letters & has NO FINE PRINT & CLEARLY STATES THAT IT DOES NOT INCLUDE ANY PHYISCAL WORK TO BE DONE TO THE POOL (see attached)... Mrs. Halbauer signed & dated everything, she gave me a deposit check & the process started.  At that time, Mrs. Halbauer also said that her pool needed to be serviced weekly, so we also reviewed our Pool Service Agreement & Mrs. Halbauer signed it & also said that the pool & the pool equipment also needed to be inspected & asked me to please look at everything for her when we went to clean the pool for the 1st time & give her a quote / quotes for anything that we thought needed to be repaired and / or replaced.  So later that week upon a thorough inspection of the pool & pool equipment we immediately told Mrs. Halbauer the pool needed to be refinished, that the plumbing was poorly laid out, the suction & water pressure was weak, the valves were leaking & not closing or opening completely, the pool electric looked very suspect & that the filter & pump were in bad shape. We told her in order to bring the pool up to PAR would involve a lot of work & money.  I want to clarify that this was a remodel job & RCP did not design &/or build this pool. Also let me state that the pool is over 120 LF with a large spa… At that time Mrs. Halbauer made it very clear that she & her husband only wanted to fix the bare minimum because they were flipping the home & she really didn’t want to exceed the amount that was being held in the escrow account by the Seller... I told her I would try my best but I couldn’t promise anything on the pricing…

Over the next three (3) months we had been at the Halbauer home working on the pool 1 to 2 days per week fixing one item at a time (due to the Halbauer’s request & budget), hoping that each item repaired would fix the problems with the pool… The biggest problem really seemed to be a lack of water pressure & suction through the skimmers &/or main drain... Besides myself & my workers visiting the job site I also had a Hayward Representative go there & inspect everything… I personally met with Mrs. Halbauer over those next 3 month period 11 different times showing her & explaining to her exactly what needed to be done, why & exactly what had already been done.  I also have over 160 text messages & phone calls to & from Mrs. Halbauer & no matter what work was ever proposed or discussed Mrs. Halbauer would always say that she needed to check with her husband 1st & would call me back & give us/RCP the OK or not... She did this every time always checking with her husband & always giving me the OK to perform the work & once the work was performed she would pay for each item as the work was completed. This was all fine & everything seemed to be going very well. Mrs. Halbauer voiced to me several times how happy she was with me & RIGHT CHOICE POOLS & that she wished all companies in South Florida were like us.

So over the three (3) month period we did multiple work for the Halbauer’s & we were paid with multiple checks, & not just 1 check which adds to why I am so confused with Mr. Halbauer's reaction & what he told me over the phone...

In Mr. Halbauer’s complaint he makes it sound like we came to their home in the middle of the night during a bad storm & pressured them into signing a contract, when that cannot be farther from the truth... All of the work we performed can be confirmed & backed up by receipts & pictures...

About 2 weeks into the job, Mrs. Halbauer asked me if I knew of a good electrician & I gave her my electrician’s phone number... I called my electrician & told him to take care of the Halbauer’s & to discount the work for them if possible... This too can all be confirmed by my licensed electrician...

So, on 7/20/2013 Mr. Halbauer, out of nowhere, called me & started yelling at me calling me “a scum bag Boca contractor”, screaming saying "why wasn't all the work done to the pool included in the Change of Contractor fee…? I tried to calmly explain to Mr. Halbauer & I asked Mr. Halbauer to please read all of our signed agreements including the signed “Change of Contractor” fee & within seconds he called me a “con-artist & a pitiful man”. I said “Mr. Halbauer this job has been going on for over 20 weeks, has gone very well & I am shocked by what you are saying” Mr. Halbauer said “you’ll be shocked when I sue you & make your life & your family’s life miserable” continuing to scream, stating “your sister-in-law just lost thousands of dollars when I sell this house” I then said, “Sir, my sister-in law has done nothing wrong & did a great job for you” & he said “your all going down”…

Now I want to say that I am not in the top 1%, I do not flip multi-million dollar homes & I don’t make millions of dollars a year, far from it, I’m middle class, I rent my home & we all work 50 to 60 hours per week at our small family business & Mr. Halbauer wants to sue me for the SPORT over what I think is a few thousand dollars, that’s sad… it reminds me of the movie “Trading Places” where the two old rich guys screw with Eddie Murphy’s & Dan Aykroyd's character’s lives over a $1.00 bet. Mr. Halbauer’s complaint speaks for itself, I guess Boca is the sue capital of the world like they say & I guess based on Mr. Halbauer’s these rich people now know how to sue people for free…

 In 48 years I have never been sued & I take care of my clients & for every guy like Mr. Halbauer I have 100 clients who would say the complete opposite about me & Right Choice Pools…

In closing that was my first & only conversation with Mr. Halbauer & it only lasted approximately 4 minutes & Mr. Halbauer would not even let me speak...he was very abusive continuing to threaten me & tell me “he had enough money to bury me”… I tried to say we could meet & try to resolve any differences & please not to involve my sister-in-law but he continued yelling & name calling acting as if he knew nothing about the last 20 weeks in which we were working on his pool & the pool permitting/"Change of Contractor" then he hung up on me....

Again, we are a small family business who strives to do a great job for all of our customers... RCP is A rated with Angies List & we are doing well & the hard work we all do is paying off but unfortunately I have a very wealthy man who is clearly a bully & openly admits to wanting to sue me & make my life miserable… Trying to hurt RCP & my family for the sport of it… Please ask yourself what kind of person signs contracts, completely ignores what the contract clearly says & makes these kinds of comments & threats… I / RCP worked very hard for the Halbauer’s & I did not abandoned the Halbauer job & I am always willing to honor any & all obligations & see any of my job through to the end...



Matt Barrass, Owner & President of Right Choice Pools & Spas, Inc.

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#3 Author of original report

Matt has a bridge to sell everyone!

AUTHOR: Stewart - ()

POSTED: Saturday, November 16, 2013

Don't be ignorant to Matt's lack of morals! Simply look up his last name on here and you will get a taste of his real non-fictional customers. Bad man and bad business! 

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#2 Consumer Comment

I have noi issues with RCP

AUTHOR: New Home owner - ()

POSTED: Tuesday, November 12, 2013

I just built a house in FL and RCP have been more then help full and have great prices.
I checked them at Angies list and they only have great reviews!!!

I currently live in CT, am not related to them but I think because they are honest people and have a good rep, I took the time and wrote this!!!

Evelyn R.
Fairfield, CT

Here is what Angies list says:

No     A     10/28/2013     I think they were fine. They were good. I just haven't thought of anyone to go with but they were one of the top. We are still deciding what exactly we want....             
No     A     10/21/2013     It was easy getting a quote from them. Their demeanor was good, friendly and competitive.  Their price was competitive and lower than what other competitors had...             
Page of Happiness Nominee     A     10/1/2013     RIGHT CHOICE POOLS TOOK MY BACKYARD AND TURNED TRASH INTO TREASURE! I shopped long and hard for a pool contractor to handle my backyard project and I couldn't...             
No     A     8/5/2013     The work was a great experience from beginning to the end.  We had rain almost every day this spring but this company was able to complete the pool before the...             
No     A     8/4/2013     Being in the service industry, my expectations are typically higher that the average consumer. Matt exceeded my expectations and is a true professional. He...             
    Service Provider Response: (removed member name), Thanks so much for those kind words... Right Choice Pools prides ourselve on giving everyone that we work with 6...

I believe that people sometimes get carried away.

There are ways to resolve issues with builders in general.

You should ask for a warranty.

RCP asked us for $ 1500 deposit

another $ 1500 to submit plans for the pool and another 5 % down on the pool

All we have to pay now is 3 payments.

1st when they start the pool, 2nd payment when halfways completed and the balance due when the pool is filled with water and checked for leaks etc.

A friend of ours who is an engeneer will oversee the pfoject.


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#1 Consumer Comment

Matt Barrass = SCUMBAG


POSTED: Wednesday, October 16, 2013

These articles don't shock me at all. I see Matt Barrass is still up to his usual tricks. He is the scum of all scum. He ripped my husband and I off and uses bullying, and price gouging to make money on trusting, unsuspecting people. He is NOT a contractor. He is just a conman with no education and this is the way he, and his family operates. I see he's moved on from his brother's company and ventured out on his own to scam, lie and cheat his way through life. He's had other lawsuits and has a perosnal criminal past that is highly questionable. Steer clear from this annial. He pretends he is an honest businessman, but he's a compulsive liar and highly unethical in every way. I hope these homeowner's file complaints and sue the crap out of this a-hole. Altough he keeps resurfacing, he'll eventually croack in his own sh*&.

Sorry for all your troubles with this jackas... I too went through it as well.

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