Complaint Review: Ritchie Brothers Auction
Ritchie Brothers Auction Sold a vehicle not matching their description Nashville Tennessee
*Consumer Comment: This is for the ritiche brothers
*Author of original report: Please gather the correct facts
*REBUTTAL Owner of company: Response to complaint regarding bucket truck from Ritchie Bros. auction in Nashville
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I bought a bucket truck from Ritchie Brothers auction in Nashville in late Dec. Described as runs and drives. Had it shipped to me. As we were trying to get it started ( Battery was dead, That was stated) The driver said "it does need a motor" It did start, 1 minute in NO OIL PRESSURE, and KNOCKING HORRIBLY....
I called and emailed, got an email back to say "IT was OK according to our lot guys" I emailed a higher authorithy, got shuffled around to three polite people. Had to call them again to get the same answer. Sorry NO help.
I am highly dissatisdied with my purchase and how this was handeled. I expect a "reputable"??? company to stand behind what they advertise. Looking at a 6000 dollar expense that i was not needing to spend
Upon futrther inspection, the upper controls have been stripped out and the batteries and cables removed . Also not described.....
This report was posted on Ripoff Report on 01/12/2018 07:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ritchie-brothers-auction/nashville-tennessee/ritchie-brothers-auction-sold-a-vehicle-not-matching-their-description-nashville-tennesse-1422739. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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