Report: #1302101

Complaint Review: Rivsu Imports - Sanford Florida

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Dallas Texas USA
  • Rivsu Imports 300 Northstar Ct Sanford, Florida USA

Rivsu Imports Deceptive, Bait and Switch, Shady Business Practices, SCAM Sanford Florida

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Rivsu Imports tries to create an appearance of being the 'good guys' online, but the truth is it is owned by a husband and wife who are fake, greedy scam artists. They say one thing and do another with the paying customer on the losing end of EVERY deal. Extremely shady business practices along with lies, cop outs, and employees that just don't care about the customer.

They assure you that when they import a car from Japan for you, they will cover the cost of repairing the vehicle if anything is broken when it gets here. WRONG. They will say that to get your money, but after it gets here they will tell you things like 'Oh didn't you see how bad the car was in the pictures?' even though they send you terribly blurry, pixelated pictures and that's all you have to go off of before sending them tens of thousands of dollars for a car you have NO GUARANTEES and NO WARRANTY on. They expect you to trust that they translated everything on an inspection sheet that's written in Japanese, and they will pretend to be on your side until it's time to fix the car. Then they will expect you to pay thousands of dollars in repairs or if you say no, they say 'good luck getting parts without us' and tell you to fix it yourself. And it's not just one isolated incident either. Other people who have bought from them say the same exact thing as I experienced. More people have major issues and are expected to foot the bill than have had their cars fixed with them, and the ones that have say that it takes over a year to get their car. You get told your car is condition 3.5 out of 5 with no mechanical issues and then when it arrives, it needs thousands of dollars in repairs that will take months and months for them to do. I even spoke to a person who had a turbo blow up the day after he drove away wit his car, and the owner of Rivsu Imports rudely told him he was lying about how long he drove the car and accused him of increasing the boost pressure to intentionally break the turbo. I waited months and months and when my car was finally delivered to me it was in terrible shape.

On top of the scammy business practices with their fake warranty, they also jack up the prices horribly to line their own pockets. I saw them advertising a gtr for over $25,000 that I then saw on an auction site where they probably bought it from sold at a price of $8,000. When I ask them about how they get to the price they show on the internet, they say that they add in all the fees to bring it over but they won't send you a list of the fees. I don't even know how much my car would have really cost in Japan. Hiding all of this information just shows that they are marking up the cars to make as much money as possible from their customers. You can't even finance these cars. When they do have cars that are available for loans, they are marked up $10,000 or more. It's ridiculously dishonest and greedy. 

I haven't met another person who hasn't had at least one major issue with their buying process with Rivsu Imports whether it was a massively inflated price, a bait and switch, or a really long wait for mechanical work to be done on their car. One other customer I talked to said that they even gave him a completely different car than the one he ordered and blamed someone in Japan for the mixup. This company is a scam, avoid doing business with them and find an importer with a good reputation because they are out  there. This place has tons of negative reviews for a reason.

This report was posted on Ripoff Report on 04/27/2016 05:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rivsu-imports/sanford-florida-32771/rivsu-imports-deceptive-bait-and-switch-shady-business-practices-scam-sanford-florida-1302101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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