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Report: #1198239

Complaint Review: R&L Carriers - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Mike — Akron Ohio
  • Author Confirmed What's this?
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  • R&L Carriers Nationwide USA

R&L Carriers / R+L Carriers Destroyed merchandise, refused to pay for damages. Wilmington, Ohio Nationwide

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We purchased a commercial grade oven from a reputable company.  The oven was damaged beyond use and the damage was concealed by the carrier and delivered.

Seller sent us photos of what they sent, item did not match.  When damage was noted 20 minutes after delivery, driver was called and asked to turn around.  Driver refused, said, "oh well, you signed for it."

Customer service was pathetic.  It was completely obivous any jury would find in our favor.  They damaged freight in their custody, covered it up, the delivered in haste.

This company is not to be trusted- avoid at all costs.  Claim was filed within the 15 day limit, claim was denied due to acceptance of freight that was doctored to look as if no damage occurred.

 

This report was posted on Ripoff Report on 12/29/2014 03:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rl-carriers/nationwide/rl-carriers-rl-carriers-destroyed-merchandise-refused-to-pay-for-damages-wilmington-1198239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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