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Report: #1446477

Complaint Review: Rocksbox - Nationwide

  • Submitted:
  • Updated:
  • Reported By: anon5618 — Hollywood United States
  • Rocksbox Nationwide United States

Rocksbox The overcharged my account twice

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I signed up for the account with a referral code from a friend. I was supposed to get 1 free month, they charged my card anyways. I had to contact support and go through an email exchange with them to get the charge taken off. 

The service requires you to pay a monthly fee which can be credited toward a purchase from the inventory they send you.  Only they don't credit it toward the purchase. They conveniently misplace shipments or take longer than usual to process payments so your monthly credit is lost and you pay for overpriced jewelry.  

The point of a subscription service, is to make life easier for you.  Having to constantly double check that a company processed your payments properly and didn't overcharge your card, totally defeats the purpose! 

 

This report was posted on Ripoff Report on 06/07/2018 01:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rocksbox/nationwide/rocksbox-the-overcharged-my-account-twice-1446477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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