Ruggies ,buyruggies.com Billed for 2 orders instead of one, S&H more than cost of product, couldn't get order changed re: CS internet

Was stupid to order these without reading reviews as normally do. Placed 1 Quantity to order, got charged for two. As others have said, didn't see S&H price til gave credit card information, then still didn't see it until was sent the receipt to email address. When I saw it called Customer Service who said she couldn't look up order for 12-24 hours (yea, right). She told me to go to the customer service website were I could change the quantity number myself. She was, of course, wrong. I am going to try to call CS again and see if I can talk to a CS manager to get the order deleted. Will keep you informed of what happens.